Call Waiting; Caller Id - Toshiba VIPedge IP5131-SDL User Manual

Call Waiting

Place Current Call on Hold
to Answer Waiting Call
Using the Flashing
Extension Call to Answer
Waiting Call

Caller ID

Caller Information
Display Caller Information
Notification of Caller
Information
View Saved Caller ID
Information
VIPedge UG 07/12
You can answer a call that is transferred to your station, even when your
station is busy. When another call is camped onto your station, you hear two
Camp-on tone beeps and the extension or Line LED flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have an
extension button available to receive the call, two camp-on tone beeps are
sent to your telephone. You must disconnect or transfer the existing call to
answer the waiting call.
Press Hold. The existing call is placed on hold. The camped-on line rings
your station (the Line LED flashes green - incoming call) or, if your telephone
has the Auto Hold feature, just press the flashing extension button.
You are connected to the transferred call. The extension or Line LED flashes
green (in-use).
See your System Administrator to find out if you have Auto Hold.
Note:
Press the flashing extension or Line. The existing call is placed on hold. The
camped-on line rings your station (the Line LED flashes green - incoming
call). This disconnects the current call and connects you to the transferred
call. The extension or Line LED flashes green (in-use).
Incoming calls to your extension with Caller ID can be recorded into a rolling
list that is saved on your telephone. The call information is placed in the list
along with the number, name (if provided), time and date of the call, and
status of the call (answered, abandoned, or redirected). You can access this
list from an LCD telephone with a flexible Caller ID button.
The caller's number and name can be displayed on the IPT or attendant
console's LCD. The caller information is stored in the system, retrieved at
relevant extension stations, recorded on SMDR, and sent to an external
server and client through CTI link, if necessary.
Caller information can also be sent to a voice mail device integrated into the
system.
When the caller information is provided from a station, it is indicated at a
destination station (IPT or attendant console).
The caller information displays at the relevant station even when the
destination differs from the original destination due to transfer or Call Forward.
On the line where the caller information is not provided temporarily or it is not
provided originally, "LN xxx" will display.
Automatic Number Identification (ANI), CLASS, Calling Line Identification
Presentation (CLIP) and Calling Name Identification (CNIP) are the services
used to send the caller number from a public telephone network.
1. When your station is idle, press the Caller ID button.The Caller ID LED
lights green and the latest record displays.
2. Use the soft keys (Next, Prev, Call or Exit).
Caller ID is displayed when a call is first answered and displays for
Note:
the first 15 seconds of the telephone call.
TOSHIBA
VIPedge
Feature Operations
35