Transfer Direct To Voice Mail - Toshiba IP EDGE Description

Transfer Direct To Voice Mail

Transfer Direct To Voice Mail is the ability to redirect a connected call to new destination.
The IPedge system provides three means of transferring a call and three means of termi-
nating transferred calls, depending on the calling state of the destination. The transferring
features and the terminating features may be used in combination to serve most needs that
arise.
Transfer with Camp On
This feature enables the transfer of a call to a busy destination. The transferred party auto-
matically camps on to the busy destination when the transferring party releases the call.
Transfer Immediate
Call Transfer Immediate simplifies the transfer of calls for users of digital display tele-
phones. With a conversation in progress, the display phone user presses the
Key and dials the transfer destination. The calling party is placed on Consultation Hold,
the call immediately transfers and the transferring phone returns to idle. This feature does
not apply to network calls.
Transfer Privacy
An outside call that has been transferred can only be answered at the station where the call
has been transferred. Another station cannot pick up the transferred call using a common
CO line button unless it is another station using the Directed Call Pickup feature or a sta-
tion that has a DN appearance of the "transferred to" DN. A flashing red LED indicates
the call is transferred. Privacy for transferred calls can be disabled in programming.
Transfer (Screened)
The transferring party can talk privately with the receiving party before connecting the
party to be transferred. While that conversation is going on, the transferred party is on
Consultation Hold listening to Music-on-hold. When the receiving party agrees to accept
the call, the transferring party can use the switch hook or feature button to include the
original party in the conversation. At this point, the transferring party can hang up and the
other two parties remain connected.
Transfer (Unscreened)
Unscreened Transfer allows the transferring party to exit the connection before the trans-
fer destination answers. After the destination answers the call, the system treats it as a reg-
ular call. If the destination does not answer the call within the predetermined time of
period, the transferring party is recalled.
Transfer Direct To Voice Mailbox
The transferring party can transfer a call directly to a person's voice mailbox without wait-
ing for the call to forward from the called party's telephone. The voice mailbox does not
need to be associated with an active telephone in the IPedge system. Direct transfer to
voice mail (VM) can be performed to a centralized VM system connected to a network
node other than the user's node.
IPedge General Description 04/13
Features
Transfer Direct To Voice Mail
Soft
TRNS
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