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Intermec CN4 User Manual

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Summary of Contents for Intermec CN4

  • Page 1 CN 4 Mobile Computer CN4, CN4e User’s Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2009 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    Introducing the CN4 Mobile Computer........
  • Page 4 Using Intermec Settings Remotely With SmartSystems Foundation ..35 Using Intermec Settings Directly On the CN4 ......36 Configuring the Phone .
  • Page 5 Upgrading the CN4 Using a miniSD Card........
  • Page 6 ..............109 CN4 Series Mobile Computer User’s Manual...

  • Page 7: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 8: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support >...

  • Page 9: Patent Information

    Before You Begin To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Patent Information Product is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441;...

  • Page 10: Who Should Read This Manual

    This manual provides you with information about the features of the CN4 and CN4e, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN4 or CN4e, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers.

  • Page 11: Using The Cn4

    Using the CN4 This chapter introduces the CN4 and CN4e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics: •...

  • Page 12: Introducing The Cn4 Mobile Computer

    The CN4 Series of mobile computers includes both the CN4 and CN4e computers. Throughout this manual, both versions of the computer are referred to as CN4 or CN4 Series. CN4e and CN4 Mobile Computers The CN4 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi®...

  • Page 13: Finding The Software Build Versions

    CN4 and CN4e. Note: For information about the Windows Mobile 6.1 applications installed on the CN4, see the online Help. For additional information about using Windows Mobile 6.1 on the CN4, visit Intermec Knowledge Central at www.intermec.com.

  • Page 14: Using The Battery

    2 Tap the Intermec logo. The Intermec page appears and displays the software build information. Using the Battery The CN4 Series computers use the following Intermec batteries as a main power source. All have been certified to meet the IEEE 1725 standard for rechargeable batteries.

  • Page 15: Charging The Battery

    If you fail to replace the low battery immediately, you may lose important data or applications. Note: If the CN4 is not on external power and you remove the battery pack, it goes into Suspend mode. You need to install a charged battery within 5 minutes, or the CN4 resets and you could lose data.

  • Page 16: Changing The Battery

    Chapter 1 — Using the CN4 Changing the Battery When you remove the battery from the CN4, an internal super capacitor maintains your status, memory, and real-time clock for up to 5 minutes. To maximize this time, suspend the CN4 before changing the battery.

  • Page 17: Checking The Battery Status

    5 Snap the top of the handstrap into place. Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the CN4 status bar. Battery Icon Status Icon Status Battery is fully charged.
  • Page 18 “Standard and Extended Batteries for CN4 and CN4e” on page 4. The CN4 is not on external power and the battery is operating normally. You can also check the battery status by using the Power application. To check the battery status •...

  • Page 19: Maximizing Battery Life

    Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN4, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state.

  • Page 20: Managing Power On The Cn4

    Store the batteries in a charger. the CN4. Managing Power on the CN4 By default, the CN4 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time.
  • Page 21 Use the Windows Mobile Standard profile (default) for applications that power off infrequently, such as inventory management or terminal emulation. If the CN4 does not have any activity, the screen turns off, but WAN, LAN, or Bluetooth radio connections are maintained in a low power state.

  • Page 22: Customizing Power Timeouts

    This profile does not support constant data connections over WAN, LAN, or Bluetooth. It can only maintain data connections when the CN4 is on and all peripherals are enabled. If the screen is off, you do not have any WAN, LAN, or Bluetooth connections, but the CN4 will still receive incoming phone calls.
  • Page 23 5 Tap the Power Button tab to change what happens when you press the Power button: • Choose Turn off the Device if you want to put the CN4 in Suspend mode when you press the Power button. In Suspend mode, data connections are turned off. To restore data connections, you need to press the Power button to wake up the CN4.

  • Page 24: Using The Keypad

    Chapter 1 — Using the CN4 Using the Keypad The CN4 can have a QWERTY keypad or numeric keypad. The CN4e supports larger numeric keypads with a phone style (1-2-3 on top) layout. CN4 QWERTY Keypad CN4 Numeric Keypad CN4e Numeric Phone-Style Keypad CN4e Alphanumeric Keypad The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data.

  • Page 25: Using The Color-Coded Keys

    To capitalize a single character on alphanumeric keypads, press the shift key, and then the character. To type all alphanumeric characters as uppercase letters, you can enable the Caps Lock feature on the CN4 keypad. CN4 Series Mobile Computer User’s Manual...

  • Page 26: Entering Characters On The Alphanumeric Keypad

    • On the CN4e numeric keypads, press C 1. • The Caps Lock LED lights up green to show that the CN4 is in the Caps Lock mode. To exit Caps Lock On the CN4 numeric keypad, press C 1 again.

  • Page 27: Using The Power Button

    Note: For more information on using the phone, see “Configuring the Phone” on page 38. When you use the CN4 as a cell phone, use the microphone and a front speaker for talking on the phone. CN4 Series Mobile Computer User’s Manual...
  • Page 28 Chapter 1 — Using the CN4 Front speaker Microphone To adjust the volume of the front speaker 1 Tap the Volume ( ) icon at the top of the screen. 2 In the Volume adjust box, tap On. 3 Use your stylus to move the volume slider for the phone to the desired volume level.

  • Page 29: Adjusting The Volume Of The Rear Speaker

    Chapter 1 — Using the CN4 Adjusting the Volume of the Rear Speaker You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium (default), high, and very high.

  • Page 30: Enabling The Vibrate Feature

    Enabling the Vibrate Feature You can enable the vibrate feature when audio is difficult to hear, such as in a high noise environment. When enabled, the CN4 vibrates when the scanner performs a good read or when the phone receives a call.

  • Page 31: Using The Stylus

    Chapter 1 — Using the CN4 Navigation bar Today screen Command bar The Windows Mobile Today Screen Note: To help conserve battery power, you can change the amount of time that the screen backlight stays on. For help, see “Configuring the Backlight Settings”...

  • Page 32: Understanding The Screen Icons

    The battery is low. You need to replace or charge the battery very soon. The CN4 is on external power and the battery is charging. The volume is turned off. To turn the volume back on, tap this icon and choose your setting.

  • Page 33: Configuring The Backlight Settings

    8 Click ok. Configuring the Backlight Settings By default, the CN4 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

  • Page 34: Understanding The Status Leds

    Chapter 1 — Using the CN4 You can also use Intermec Settings to configure the backlight settings. For more information, see “Configuring the CN4 Parameters” on page 34. Understanding the Status LEDs The status LEDs above the display show the following information:...

  • Page 35: Using The Imager

    10 seconds. During this time, do not toggle the CN4 on or off and do not remove the battery, or you may corrupt the CN4. If the computer seems to behave erratically, first try warm booting and then cold booting the CN4 as described in “Resetting...

  • Page 36: Reading Bar Codes

    “Capturing Signatures” on page 34. Reading Bar Codes The CN4 imager can scan 1D and 2D bar code symbologies, composite symbologies, and postal codes. You can position the CN4 in almost any orientation to scan a bar code label. Imager window...
  • Page 37 CN4e Imager and Scan Button Locations To read bar codes 1 Press the power button to turn on the CN4, point the scanner window a few inches from the bar code label, and hold steady. 2 Press and hold the Scan button. A laser pointer, illumination beam, and aiming frame turn on.

  • Page 38: Improving The Performance Of The Area Imager

    Chapter 1 — Using the CN4 Laser pointer 3 Center the pointer over the bar code label and move the CN4 so the bar code fills the aiming frame. 4 When a bar code label is successfully read, the CN4 makes a high beep and the Good Read LED lights briefly.

  • Page 39: Capturing Images

    • Choose a Predefined mode in Intermec Settings: a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options:...
  • Page 40 Chapter 1 — Using the CN4 The Image Capture main screen shows streaming video from the imager. 2 Point the CN4 at the subject for the image and press Enter. The image appears. 3 Tap-and-drag to scroll the image. to zoom in, or tap to zoom out.

  • Page 41: Configuring The Image Capture Application

    Chapter 1 — Using the CN4 4 To view saved images, tap Options and choose Gallery. to view the images one at a time. to zoom in, or tap to zoom out. To discard the image, tap . To discard all saved images, tap Options and choose Delete All Files.
  • Page 42 Chapter 1 — Using the CN4 eMDI Main Screen To capture a document 1 Point the CN4 at the document to be captured. 2 Press and hold the Scan button. A laser pointer, illumination beam, and aiming frame turn on.
  • Page 43 Chapter 1 — Using the CN4 Scan button 3 Keep the pointer centered on the document and move the CN4 so the aiming frame approaches the edges of the document. When the frame stops flashing, the CN4 captures the document.

  • Page 44: Capturing Signatures

    “Developing Applications for the CN4” on page 62. Using the Color Camera Note: The CN4 can be ordered with either a color camera or the area imager, but not both. The optional, 2-megapixel color camera with flash is factory-installed in the upper back of the CN4, as shown in the following illustration.
  • Page 45 You can use the Pictures & Videos application on the CN4 to take, view, and edit pictures or record and launch video clips stored on the CN4 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

  • Page 46: Installing A Minisd Or Sim Card

    The miniSD card and SIM card slots are located below a door inside the CN4 battery compartment. Once the door to the miniSD is opened and closed (for changing, installing, or removing the SIM or miniSD card), the CN4 performs a cold boot. For more information, see “Cold Booting the CN4” on page 84.
  • Page 47 Chapter 1 — Using the CN4 To insert a miniSD or SIM card 1 Press the Power button to suspend the CN4, and then remove the battery. For help with removing the battery, see “Changing the Battery” on page 6.

  • Page 48: Setting Up Gps On Your Cn4

    6 Replace the battery pack and then press the Power button. The CN4 cold boots. Setting Up GPS on Your CN4 The integrated Global Positioning System (GPS) receiver in your CN4 delivers standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. However, Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware.

  • Page 49: Using The Gpsid Installed On The Cn4

    Provides access to GPS data without requiring applications to recognize and parse NMEA syntax. Using the GPSID Installed on the CN4 To use the GPSID installed on your CN4, you need to configure the GPSID settings. To configure your GPSID settings 1 Tap Start >...
  • Page 50 Chapter 1 — Using the CN4 5 Tap the Access tab and select the Manage GPS automatically check box. 6 Tap ok. To enable extended ephemeris 1 Tap Start > Settings > the System tab. 2 Tap iGPS settings. The iGPS Settings screen appears.

  • Page 51: Learning About Additional Gps Options For The Cn4

    Intermec provides enhanced feature support for the Extended Ephemeris data capability. For the latest Extended Ephemeris data files and other CN4 downloads, visit the CN4 downloads page on the Intermec web site at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.
  • Page 52 Chapter 1 — Using the CN4 CN4 Series Mobile Computer User’s Manual...

  • Page 53: Connecting And Configuring The Cn4

    Connecting and Configuring the Use this chapter to understand how to configure the CN4 to communicate in your network. This chapter contains these topics: • Connecting to a PC • Configuring the CN4 Parameters • Configuring the Phone • Configuring the CN4 for Your Network •...

  • Page 54: Connecting To A Pc

    Use Microsoft ActiveSync to establish a connection between your CN4 and PC. ActiveSync can be downloaded for free from Microsoft. To establish an ActiveSync partnership between your CN4 and PC, you need to physically connect your CN4 to your PC using one of these methods: •...

  • Page 55: Using Intermec Settings Remotely With Smartsystems Foundation

    For more information, see the next section. • Directly on the CN4. Using Intermec Settings on the CN4 changes only the settings on that computer. For more information, see “Using Intermec Settings Directly On the CN4” on page 36.

  • Page 56: Using Intermec Settings Directly On The Cn4

    For information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Using Intermec Settings Directly On the CN4 You can use Intermec Settings on the CN4 to configure the computer and view system information. CN4 Series Mobile Computer User’s Manual...
  • Page 57 Chapter 2 — Connecting and Configuring the CN4 To use Intermec Settings 1 On the CN4, tap Start > Settings > the System tab > Intermec Settings. 2 Tap a menu bar. A new menu or a list of configurable items appears.

  • Page 58: Configuring The Phone

    CDMA EV-DO Rev A • UMTS and GSM/EDGE With the radio module installed in the CN4, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks. The CN4 provides a phone speaker, microphone, and speakerphone.
  • Page 59 Chapter 2 — Connecting and Configuring the CN4 The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required).

  • Page 60: Activating The Gsm/Edge Phone

    2 In the Phone application, tap Menu > Activation Wizard from the bottom of the screen. Activating the GSM/EDGE Phone You use a SIM card to activate the GSM/EDGE phone on the CN4. You can purchase the SIM card from your network provider. To activate the GSM/EDGE phone Install the SIM card in the CN4.

  • Page 61: Turning The Phone On And Off

    4 Tap Done to close the Wireless Manager. Configuring the CN4 for Your Network The CN4 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN4 using: 802.11b/g radio communications.

  • Page 62: Configuring 802.11B/G Radio Communications

    • Network name (SSID) IP settings (if not using DHCP) • 2 Make sure your CN4 is talking to the network and that the network can see your CN4. 3 Configure security. For help, see “Configuring Wireless Security” on page 48.

  • Page 63: Connecting To A Bluetooth Scanner

    Chapter 2 — Connecting and Configuring the CN4 3 (Optional) If you want your CN4 to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Click ok. The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports.

  • Page 64: Configuring Bluetooth For Wireless Printing

    Chapter 2 — Connecting and Configuring the CN4 2 Make sure that your Bluetooth scanner is on. 3 When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 4 Tap Finish. To connect to a Bluetooth scanner with the Bluetooth Scanner Wizard 1 Select Start >...

  • Page 65: Connecting To A Bluetooth Audio Device

    After you configure Bluetooth wireless printing, you can use an application that opens the wireless printing COM port on your CN4. For help with developing applications, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.

  • Page 66: Configuring Ethernet Communications

    AA16 Ethernet snap-on adapter To use your CN4 in an Ethernet network 1 Connect the CN4 to an Ethernet network with an AD10, AD11, or AA18. Ethernet communication is enabled by default on the CN4. 2 Configure these network parameters: •...

  • Page 67: Using Serial And Usb Communications

    4 Make sure that your CN4 is communicating with the network and that the network can see your CN4. Using Serial and USB Communications You can use these CN4 accessories to transmit data to and receive data from another device through serial or USB communications: •...

  • Page 68: Configuring Wireless Security

    Chapter 2 — Connecting and Configuring the CN4 Configuring Wireless Security The CN4 provides four types of security for your wireless network: • Wi-Fi Protected Access 2 (WPA2™) • Wi-Fi Protected Access (WPA) • 802.1x • This section explains how to configure wireless security on your CN4.

  • Page 69: Selecting A Funk Security Profile

    Support for LEAP and TTLS • Configuration of up to four profiles If you are using the CN4 in a static environment that requires a high level of security, you should use Funk security. To use Funk security, you need to select a profile. For “Selecting a Funk Security...
  • Page 70 Note: The correct date must be set on your CN4 when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CN4. For help, see “Loading a Certificate” on page 57.. b Enter a User Name and Subject Name.
  • Page 71 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key.
  • Page 72 Enter a User Password. d For Validate Server Certificate, choose Yes . If you choose TLS: a Load a user and root certificate on your CN4. For help, see “Loading a Certificate” on page 57.. b For Validate Server Certificate, choose Yes.

  • Page 73: Selecting Microsoft As Your Security Choice

    • Static WEP To select Microsoft security as your security choice 1 Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears. 2 Select Communications > 802.11 Radio > Security Choice. CN4 Series Mobile Computer User’s Manual...
  • Page 74 CN4 for the new security choice to take effect. 4 Tap Yes. The CN4 resets and starts with Microsoft Security as the Security Choice. Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on...
  • Page 75 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator.
  • Page 76 Chapter 2 — Connecting and Configuring the CN4 c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. and press Enter. If you choose PEAP: a Select Properties and tap the Run App button. The Auth.

  • Page 77: Loading A Certificate

    Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN4 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key.

  • Page 78: Disabling Security

    2 Choose Communications > 802.11 Radio > Security Choice and select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect. 3 Tap Yes. The CN4 resets and starts with Microsoft Security as the Security Choice.

  • Page 79: Developing And Installing Applications

    Developing and Installing Applications Use this chapter to understand the guidelines for developing applications and installing them on the CN4. This chapter contains these sections: • Developing Applications for the CN4 • Installing Applications on the CN4 • Freeing Up Virtual Memory for Applications •...

  • Page 80: Developing Applications For The Cn4

    Developing Applications for the CN4 Use the Intermec Resource Kits to develop applications to run on the CN4. The Resource Kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer.

  • Page 81: Installing Applications Using Smartsystems Foundation

    For help using the console, see the online help. To use SmartSystems console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop PC. CN4 Series Mobile Computer User’s Manual...

  • Page 82: Installing Applications Using Microsoft Activesync

    You can also use SmartSystems Scan-to-Connect to connect the CN4 to your network and install software. For more information,see the SmartSystems Foundation Console online Help.

  • Page 83: Installing Applications Using A Storage Card

    8 Tap the .cab files to install them. Installing Applications Using a Storage Card If you have a miniSD card for your CN4, it is the best place for you to install applications. For more information, see “Installing a miniSD or SIM Card”...

  • Page 84: Freeing Up Virtual Memory For Applications

    2 Tap the Windows folder. 3 Scroll down to the InstallSelect application and tap the icon ( The InstallSelect application appears with a Caution dialog box. 4 Tap ok to close the Caution dialog box. CN4 Series Mobile Computer User’s Manual...
  • Page 85 Understanding the InstallSelect Software Components Component Name Description Data Collection & Data collection and Intermec Settings. Also includes on-unit SDK Intermec Settings libraries. If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings.

  • Page 86: Launching An Application Automatically

    3 Write commands for AutoRun.dat using the supported AutoRun script commands. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on the CN4. During every boot, the system scans for AutoRun.dat in the System folder.

  • Page 87: Upgrading The System Software

    You need to download the latest upgrade files from the Intermec web site to your desktop PC. To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Choose Support > Downloads and choose these items: a In the Product Category list, choose Computers.

  • Page 88: Upgrading The Cn4 Using Smartsystems Foundation

    When you upgrade the operating system, you erase the current configuration and replace it with the new default configuration. You will need to reset the network parameters on the CN4 to reestablish communications with other devices in the network. In other words, if...
  • Page 89 4 Click the Discover icon on the SmartSystems Console. 5 Click and drag the OS bundle from the Software Vault and drag to the CN4 icon. Release the OS bundle on the device icon and the following message will appear.
  • Page 90 6 Click the Yes button when the SmartSystem message appears. The SmartSystems Server will start transferring files to the CN4. A white screen with text on it will appear on the CN4 icon as the files are being downloaded. Make sure that the CN4 does not suspend during the download or errors could occur.

  • Page 91: Upgrading The Cn4 Using A Minisd Card

    “Installing a miniSD or SIM Card” on page 36. 3 Place the CN4 in a dock connected to external power and use a stylus to press the Reset button located in the battery cavity on the back of the CN4. For help, see “Cold Booting the CN4”...
  • Page 92 The information for the SSPB now resides in the Flash File Store. 9 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network. CN4 Series Mobile Computer User’s Manual...

  • Page 93: Calling Product Support

    Troubleshooting and Maintaining the CN4 If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections: • Calling Product Support •...

  • Page 94: Troubleshooting And Maintaining The Cn4

    If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you call Intermec Product Support, make sure you have the following information ready: • Configuration number •...

  • Page 95: Troubleshooting The Cn4

    Troubleshooting the CN4 If you send the CN4 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
  • Page 96 If the battery status LED is a steady red, the main battery is on charge. • If the battery status LED is amber, the CN4 is on charge and either the battery temperature is outside of the charging range, or the battery is defective.
  • Page 97 Problems While Configuring 802.1x Security Problem Solution The CN4 indicates that it is Make sure the CN4 IP address, host IP address, subnet authenticated, but it does not mask, default router are configured for network. communicate with the host. The CN4 does not appear to be...
  • Page 98 The CN4 indicates it is not Make sure that: authenticated. • the User Name and Password parameters on the CN4 must match the user name and password on authentication server. You may need to reenter the password on both the CN4, authentication server.

  • Page 99: Resetting The Cn4

    You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the CN4. The CN4 uses the configuration currently saved in flash memory during the boot process.

  • Page 100: Warm Booting The Cn4

    Note: Cold booting the CN4 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data is preserved.

  • Page 101: Clean Booting The Cn4

    Locating the Reset Button on the CN4 Clean Booting the CN4 When you clean boot the CN4, it loads only those files and programs that are absolutely required by the operating system. Use the clean boot to troubleshoot the CN4 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems.

  • Page 102: Cleaning The Cn4

    Boot Device. Cleaning the CN4 To keep the CN4 in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the CN4.

  • Page 103: Specifications

    Specifications...

  • Page 104: Physical And Environmental Specifications

    Ethernet, Serial, IRDA, USB host, USB client, Bluetooth, 802.11 b/g, 802.11 d, HSDPA, UMTS, CDMA, GPS Touch Screen Specifications Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings CN4 Series Mobile Computer User’s Manual...
  • Page 105 WEP, WPA, 802.11i, 802.1x (EAP- TLS, TTLS, LEAP, PEAP, EAP-FAST) Certifications: Wi-Fi, WPA, WPA2, Cisco Compatible Extensions Regulatory Approvals UL and cUL Listed, UL 60950-1 and CSA 22.2 No. 60950-1-03, FCC Part 15, CE mark CN4 Series Mobile Computer User’s Manual...

  • Page 106: Accessories

    33.43 cm (13.16 in) * Minimum distance depends on symbology length and scan angle Accessories All of the accessories listed below work for both the CN4 and CN4e models unless otherwise noted. AC14 Quad Battery Charger (P/N 852-065-001) Use the quad battery charger to charge up to four CN4 battery packs.
  • Page 107 Use the charge-only multidock to hold up to four CN4s with batteries installed, charge batteries, and provide power to CN4s. AV6 Vehicle Dock (P/N 871-027-001) Use the vehicle dock to hold and charge the CN4 while using it on a vehicle. AV9 Vehicle Dock (P/N 871-027-101) Use the vehicle dock to hold and charge the CN4e while using it on a vehicle.
  • Page 108 Appendix A — Specifications CN4 Series Mobile Computer User’s Manual...

  • Page 109: Default Settings

    Default Settings...

  • Page 110: Default Configuration

    Default Configuration The following tables list the default values of the configuration commands supported on the CN4. If you restore the CN4 to factory default settings, the CN4 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings.
  • Page 111 Scanner Setting Default Value Hardware Trigger Enable Turn Off After Good Read Enable/One-shot Trigger mode (area imagers only) Level Imager Setting Default Value Predefined Modes 1D and 2D Standard Sticky aimer LED duration 0 (disabled) CN4 Series Mobile Computer User’s Manual...
  • Page 112 Disable Decode Security Setting Default Value Consecutive Data Validation Identical Consecutive Timeout 300 ms Different Consecutive Timeout Center Decoding Disable Center Decoding Tolerance Disable Virtual Wedge Setting Default Value Virtual Wedge Enable Grid Null CN4 Series Mobile Computer User’s Manual...
  • Page 113 Backlight Off (battery power) 30 seconds Backlight Off (external power) 1 minute Backlight Level High Scan Button Remapping (handle trigger) Scan Button Remapping (right scan button) Scanner Scan Button Remapping (left scan button) Scanner CN4 Series Mobile Computer User’s Manual...
  • Page 114 Download Interval Stop Time 3:00 AM Push Interval Disable Push Interval Start Time 1:00 AM Push Interval Stop Time 3:00 AM Poll Period Disable Position Change 50 meters Fix Interval WAAS Disable Baud Rate 33600 CN4 Series Mobile Computer User’s Manual...
  • Page 115 Appendix B — Default Settings Device Monitor Setting Default Value Poll Period 1 minute Backup Battery Charge Remaining Storage Load Memory Load Core Messaging Service Setting Default Value Keep Alive Ping Interval 30 seconds CN4 Series Mobile Computer User’s Manual...
  • Page 116 Appendix B — Default Settings CN4 Series Mobile Computer User’s Manual...

  • Page 117: Keypads And Keystrokes

    Keypads and Keystrokes...

  • Page 118: Standard Characters

    [3] [3] [3] [3] [3] [4] [4] [4] [4] [4] [5] [5] [5] [5] [5] [6] [6] [6] [6] [6] [7] [7] [7] [7] [7] [7] [7] [7] [7] [8] [8] [8] [8] [8] [9] [9] CN4 Mobile Computer User’s Manual...
  • Page 119 [Shift] [T] [1] [8] [8] [Shift] [U] [1] [8] [8] [8] [Shift] [V] [1] [9] [Shift] [W] [1] [9] [9] [Shift] [X] [1] [9] [9] [9] [Shift] [Y] [1] [9] [9] [9] [9] [Shift] [Z] [backlight] CN4 Mobile Computer User’s Manual...
  • Page 120 , (comma) $ (dollar) " (double quote) ! (exclamation) ` (grave accent) > (greater than) - (hyphen) [ (left bracket) { (left curly bracket) ( (left parentheses) < (less than) % (percent) . (period) + (plus) CN4 Mobile Computer User’s Manual...
  • Page 121 ] (right bracket) } (right curly bracket) N/A ) (right parentheses) ; (semicolon) ` (single quote) ~ (tilde) _ (underscore) →| →| BackTab CapsLock [Shift] Enter [Enter] [Enter] frown [Esc] Shift [Shift] smiley Space [Space] CN4 Mobile Computer User’s Manual...
  • Page 122 Appendix C — Keypads and Keystrokes CN4 Mobile Computer User’s Manual...

  • Page 123: Index

    Index...
  • Page 124 AutoRun.dat described AutoRun.exe clean boot AV6 vehicle dock accessory, performing described storing files to rebuild system AV9 vehicle dock accessory, cleaning computer described Avalanche Auxiliary Keys Enabler, InstallSelect cold boot, performing component color-coded keys CN4 Series Mobile Computer User’s Manual...
  • Page 125 SmartSystems Console imager, cleaning window drop specification installing applications using SmartSystems Console electrical specifications Electronic Serial Number (ESN), battery locating portions of SSPB to free up environmental specifications memory extended ephemeris CN4 Series Mobile Computer User’s Manual...
  • Page 126 Mobile Station Identification Knowledge Central web site Number (MSIN) Mobile Station Identifier (MSID) quad battery charger accessory multidock accessory, described QWERTY keypad hidden characters illustrated network connection icon Network ID (NID) rain and dust resistance CN4 Series Mobile Computer User’s Manual...
  • Page 127 Windows Mobile Today screen, touch screen illustrated wireless LAN wireless specifications, physical and connectivity, troubleshooting environmental – CN4 Series Mobile Computer User’s Manual...
  • Page 128 Chapter I — Index LAN, specifications www.intermec.com/idl CN4 Series Mobile Computer User’s Manual...
  • Page 130 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2009 Intermec Technologies Corporation. All rights reserved. CN4 Mobile Computer User’s Manual *935-029-001* P/N 935-029-001...

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