Frequently asked questions
Problem
Obstruction sensor
Emergency release
Unsatisfactory cleaning and corrosion
Problem
There are white deposits
on the wash load.
136
Possible cause and solution
Protruding wash load items or objects are blocking the
door, e.g. towels.
The door was closed before the door lock rail was fully
retracted.
Open the door.
Remove all objects and sort the wash load so that it
does not obstruct the door.
The door lock rail must be fully retracted before you
close the door again.
The door was opened using the emergency release.
See "Opening the door using the emergency release."
Possible cause and solution
The water softener is set too low.
Set the water softener to the correct water hardness.
There is no salt in the salt reservoir.
Refill with reactivation salt.
The quality of the water for the final rinse was insufficient.
Use water with a low conductivity value
If the machine is connected to a water softening
cartridge, check it and replace as necessary.
The water from the DI water connection is not sufficiently
demineralized.
Check the external demineralization system. If
necessary, replace the demineralization cartridge with a
new one.