Chapter 7: Troubleshooting; Forgot My Network Ip Address; Can't Map A Network Drive In Windows Xp; Restoring Factory Defaults - Thecus N2810 Series User Manual

Chapter 7: Troubleshooting

Forgot My Network IP Address

If you forget your network IP address and have no physical access to the system,
you can find out the IP address by using the setup wizard to retrieve the IP of
your Thecus IP storage.
1. Start the Setup Wizard, and it will automatically detect all Thecus IP
storage products on your network.
2. You should be able to find the IP address of the Thecus IP storage which
you have forgotten in the Device Discovery screen.

Can't Map a Network Drive in Windows XP

You may have problems mapping a network drive under the following conditions:
1. The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2. The mapped network drive could not be created because the following
error has occurred: Multiple connections to a server or shared
resource by the same user, using more than one user name, are
not allowed. Disconnect all previous connections to the server or shared
resource and try again.
To check out existing network connections, type net use under the DOS prompt.
You may refer the URL below for more network mapping information.
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/541/0/thr
ee-ways-to-remove-windows7-saved-network-password
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/113/0/wh
at-is-unc-path

Restoring Factory Defaults

From the Firmware Setting menu, choose the Reset to Default item and the
Reset to Factory Default screen appears. Press Apply to reset Thecus IP
storage factory default settings.
WARNING
Resetting to factory defaults will not erase the data stored in the hard
disks, but WILL revert all the settings to the factory default values.
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