Chapter 7: Troubleshooting; Forgot My Network Ip Address; Can't Map A Network Drive In Windows Xp; Restoring Factory Defaults - Thecus N4100PRO User Manual

Chapter 7: Troubleshooting

F orgot My Network IP Address
If you forget your network IP address and have no physical access to the system,
y ou can find out the IP address by either looking directly onto the N4100PRO's LCD
p anel, or by using the setup wizard to retrieve the IP of your N4100PRO.
1. Start the Setup Wizard, and it will automatically detect all Thecus IP storage
products on your network.
2. You should be able to find the IP address of the N4100PRO which you have
forgotten in the Device Discovery screen.
C an't Map a Network Drive in Windows XP
Y ou may have problems mapping a network drive under the following conditions:
1. The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2. The mapped network drive could no
has occurred: Multiple connection
the same user, using more than one user
Disconnect all previous connections
again.
To check out existing network connections, type net use under the DOS prompt.
Y ou may refer the URL below for more network mapping information.
http://esupport.thecus.com/support
downloaditemid=57&nav=0

Restoring Factory Defaults

From the System menu, choose the Factory Default item an
Factory Default screen appears. Press Apply to reset the N4100PRO to factory
d efault settings.
WARNING

Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the N4100PRO's time
s ynchronized. However, if the N4100PRO can not access the Internet, you may
encounter a problem when setting the Time and Time Zone. If this happens:
1. Login to the Web Administration Interface.
2. Navigate to System > Time.
3. Under NTP Server, select No.
t be created because the following error
to the server or shared resource and try
/index.php?_m=downloads&_a=viewdownload&
Resetting to factory defaults will not erase the data stored in the hard
disks, but WILL revert all the settings to the factory default values.
109
s to a server or shared resource by
name, are not allowed.
d the Reset to