Chapter 8: Troubleshooting; Forgot My Network Ip Address; Can't Map A Network Drive In Windows Xp; Restoring Factory Defaults - Thecus N4100PRO User Manual

Chapter 8: Troubleshooting

Forgot My Network IP Address

If you forget your network IP address and have no physical access to the system,
you can find out the IP address by either looking directly onto the N4100PRO's
LCD panel, or by using the setup wizard to retrieve the IP of your N4100PRO.
1. Start the Setup Wizard, and it will automatically detect all Thecus IP
storage products on your network.
2. You should be able to find the IP address of the N4100PRO which you have
forgotten in the Device Discovery screen.

Can't Map a Network Drive in Windows XP

You may have problems mapping a network drive under the following conditions:
1. The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2. The mapped network drive could not be created because the following
error has occurred: Multiple connections to a server or shared
resource by the same user, using more than one user name, are
not allowed. Disconnect all previous connections to the server or shared
resource and try again.
To check out existing network connections, type net use under the DOS prompt.
You may refer the URL below for more network mapping information.
http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&
downloaditemid=57&nav=0

Restoring Factory Defaults

From the System menu, choose the Factory Default item and the Reset to
Factory Default screen appears. Press Apply to reset the N4100PRO to factory
default settings.
WARNING

Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the N4100PRO's time
synchronized. However, if the N4100PRO can not access the Internet, you may
encounter a problem when setting the Time and Time Zone. If this happens:
1. Login to the Web Administration Interface.
2. Navigate to System > Time.
3. Under NTP Server, select No.
4. Set the Date, Time, and Time Zone.
Resetting to factory defaults will not erase the data
disks, but WILL revert all the settings to the factor
88
stored in the hard
y default values.