Performing Diagnostic Operations - The Diagnostics Tab; Device Logs - Quantum RDX 8000 User Manual

5.12 Performing Diagnostic operations - The DIAGNOSTICS tab

5.12.1 Device Logs

The RDX 8000 unit supports a built in event logging feature designed to facilitate monitoring and trouble shooting of the
device. The logs are available for viewing under the "DIAGNOSTICS/Device Logs" tab. Within the "Device Logs" tab the
user has the option of filtering the log view as follows;
Errors:
Errors are critical events that indicate either a failure in hardware or a major software issue. If an error is logged the
RDX 8000 unit is either non-functional or seriously degraded. Any reported errors need investigation and resolution on
a high priority basis.
Warning:
Warnings are events related to potential use problems or command failures. Warnings typically relate to either incorrect
configuration of the RDX 8000 device/cartridge format or attempts to perform operations which are logically/physically
prevented within the current device state.
Configuration:
Configuration log messages deal with system mode changes such as operation mode settings.
Info:
Info events log normal events indicating unit status changes which are part of normal operations. For instance insertion
and removal of RDX media form each slot is monitored and logged with info events.
Clear Logs:
The Device Logs tab has a button to clear the logs in the display view. This function is only available at the Service user
level.
Save All Logs:
The "Save all Logs" button provides the capability to save the logs to a user selected location. The file is designed to be
used by RDX 8000 support personal to aid in problem diagnosis.
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RDX 8000 User Guide