Recognizing Hard Drive Failure - HPE D6020 Maintenance And Service Manual

Table 8 7-segment display status (alarm) codes and resolutions (continued)
Code
EB
EC
F0
F1
F2
F3
F4
F4
F5

Recognizing hard drive failure

While troubleshooting drive problems, first confirm that the drives are supported for use in the
D6020 (see the D6020 QuickSpecs for more information at http://www.hpe.com/support/
D6020Enclosure-Quickspecs or http://www.hpe.com/support/
D6020Enclosure-Quickspecs-pdf).
In an HPE D6020, a steadily glowing fault LED indicates that the drive has failed.
The following lists other indications of failed hard drives:
The HPE Smart Storage Administrator represents failed drives with a distinctive icon.
HPE SIM can detect failed drives remotely across a network. (For more information about
HPE SIM, refer to the documentation on the Management CD.)
For additional information about diagnosing hard drive problems, see the ProLiant Servers
Troubleshooting Guide at www.hpe.com.
CAUTION:
system is power-cycled or (for a hot-pluggable drive) after the drive has been removed and
reinserted. However, continued use of such marginal drives may eventually result in data loss.
Replace the marginal drive as soon as possible.
Issue
Communication write error - Fan Module 1
Communication write error - Fan Module 2
Permanent error in PS1/Fan 2 (Drawer 2) I2C
bus
Permanent error in PS2/Fan 1 (Drawer 2) I2C
bus
Permanent error in PS3/Fan 2 (Drawer 1) I2C
bus
Permanent error in PS4/Fan 1 (Drawer 1) I2C
bus
Enclosure identity conflict
NVRAM backup failure on top I/O module
NVRAM backup failure on bottom I/O module
Sometimes, a drive that has previously failed may seem to be operational after the
Possible solution
Reseat the fan module.
Replace the fan module.
Reseat the fan module.
Replace the fan module.
Reseat Power Supply 1.
Reseat Fan Module 2 (Drawer 2).
Reseat Power Supply 2
Reseat Fan Module 1 (drawer 2).
Reseat Power Supply 3.
Reseat Fan Module 2 (drawer 1).
Reseat Power Supply 4.
Reseat Fan Module 1 (drawer 1).
Requires specific documentation for the procedure.
See "Recovering from a power failure reported
from the backplane" (page
Refer to drawer and power block assembly FRU
replacement documentation.
Refer to drawer and power block assembly FRU
replacement documentation.
Recognizing hard drive failure
48).
45