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HPE D6020 User Manual

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HPE D6020 Disk Enclosure User
Guide
Abstract
This guide provides component information, as well as instructions on the operation, setup, and configuration of the HPE D6020
Disk Enclosure. Troubleshooting and product specifications are also included. This guide is intended for use by experienced
service technicians. HPE assumes that you are qualified in servicing this equipment, trained in recognizing product hazards,
and are familiar with weight and stability precautions.
Part Number: 839756-001
Published: June 2016
Edition: First

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Summary of Contents for HPE D6020

  • Page 1 Guide Abstract This guide provides component information, as well as instructions on the operation, setup, and configuration of the HPE D6020 Disk Enclosure. Troubleshooting and product specifications are also included. This guide is intended for use by experienced service technicians. HPE assumes that you are qualified in servicing this equipment, trained in recognizing product hazards, and are familiar with weight and stability precautions.
  • Page 2 Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Java and Oracle are registered trademarks of Oracle and/or its affiliates. UNIX® is a registered trademark of The Open Group. Revision History Revision 839756-001 June 2016 Includes HPE D6020 Disk Enclosure details for the first edition.

  • Page 3: Table Of Contents

    Selecting an approved power cord....................24 Connecting the power cord......................24 3 Operating the system..................25 Identifying, using, and installing firmware updates................25 Powering up and powering down the D6020..................25 Powering up...........................25 Powering down..........................25 4 Configuring the system and using available utilities..........27 Using configuration tools........................27 HPE Smart Storage Administrator Diagnostics Utility..............27...
  • Page 4 Documentation feedback........................39 A Electrostatic discharge..................40 Preventing electrostatic discharge......................40 Grounding methods to prevent electrostatic discharge..............40 B Specifications....................41 Environmental specifications......................41 D6020 Chassis specifications......................41 C Warranty and regulatory information..............42 Warranty information...........................42 Regulatory information........................42 Belarus Kazakhstan Russia marking.....................42 Turkey RoHS material content declaration..................43 Ukraine RoHS material content declaration..................43 Glossary.......................44...

  • Page 5: Component Identification

    Table 1 Front panel component descriptions Item Description Drawer 1 Drawer 1 diagnostic cable access (For use by authorized HPE personnel only) Drawer 2 Drawer 2 diagnostic cable access (For use by authorized HPE personnel only) Understanding front panel LEDs and buttons...
  • Page 6 Table 2 Front panel LED and button descriptions Item Description Status Hard drive LEDs Green = The drive is online, but it is not currently active. Normal mode (UID LED is off) Flashing irregularly green = The drive is active and operating normally.

  • Page 7: Understanding Rear Panel Components

    Understanding rear panel components Figure 3 Rear panel components Table 3 Rear panel component descriptions Item Description Power supply 1 Power On/UID 2 status panel Fan module 1 (Drawer 2) Primary I/O module (Drawer 2) SAS port 1 connector (Drawer 2) SAS port 2 connector (Drawer 2) Power supply 3 UID 1 status panel...

  • Page 8: Understanding Rear Panel Leds And Buttons

    Understanding rear panel LEDs and buttons Figure 4 Rear panel LEDs and buttons Table 4 Rear panel LED and button descriptions Item Description Status Power On/Standby button and Green = On system power LED Amber = Standby (auxiliary power present) Off = Off Internal Health LED Green = System health is good.

  • Page 9: Understanding Device Bay Id Numbers

    Table 4 Rear panel LED and button descriptions (continued) Item Description Status I/O module LED LED Status Definition (Locate/Safe to Blue Green Amber Remove Behavior) No power. Healthy. Blink Faulty. Locate mode/Do not remove. Faulty. Locate mode/Safe to remove. On or Healthy.

  • Page 10: Understanding Hard Drive Leds

    Understanding hard drive LEDs Figure 6 Hard drive LEDs Table 5 Hard drive LED descriptions Item Description Fault/UID LED (amber/blue) Online LED (green) Understanding hard drive LED combinations Table 6 Hard drive LED combination interpretations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue...
  • Page 11 Table 6 Hard drive LED combination interpretations (continued) Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Amber, flashing regularly (1 Hz) A predictive failure alert has been received for this drive. Replace the drive as soon as possible. The drive is offline, a spare, or not configured as part of an array.

  • Page 12: Setting Up The System

    The D6020 draws in cool air through the front door, and then expels warm air through the rear door. Therefore, the front and rear rack doors must be ventilated adequately to enable ambient room air to enter the cabinet, and the rear door must be ventilated adequately to enable the warm air to escape from the cabinet.

  • Page 13: Power Requirements

    UPS. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the D6020 in operation during a power failure. While installing more than one D6020, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: Balance the D6020 power load between available AC supply branch circuits.

  • Page 14: Rack Warnings

    Third-party racks HPE has not tested or validated the D6020 with any third-party racks. Before installing the D6020 in a third-party rack, be sure to properly scope the limitations of the rack. Site planning considerations Customer facility managers and system administrators must discuss site planning, preparation, and system installation before system delivery.
  • Page 15 Observe local occupational health and safety requirements and guidelines for manual material handling. HPE recommends that you note the location of each hard drive in each drawer, and then remove all hard drives from the hard drive drawers before moving the D6020.

  • Page 16: Installing Hard Drives

    D6020 is powered down. The D6020 supports up to 35 hard drives per storage drawer. For weight-distribution purposes and best-possible cooling, populate hard drive bays from the rear to the front, starting with the highest device bay ID number.
  • Page 17 CAUTION: To prevent improper cooling and thermal damage, do not operate the D6020 for an extended period of time with the drawer open. To prevent improper cooling and thermal damage, do not operate the D6020 unless all bays are populated with either a component or a blank.
  • Page 18 Fully extend the hard drive lever, and push the hard drive all the way into the drive bay, and then close the lever. WARNING! Note the following: Be sure to label newly installed hard drives accordingly (see Figure 13 (page 18)), and then install or re-install them in their respective hard drive drawer slots.

  • Page 19: Installing The I/O Module

    Installing the I/O module The D6020 ships with two I/O modules, one for each storage drawer. Installing additional I/O modules expands support from single-domain to dual-domain. CAUTION: Be sure to check the part number and labeling of the I/O module being installed.

  • Page 20: Cabling

    The hardware installation is complete. Cabling Installing mini-SAS I/O cables The D6020 does not ship with any I/O cables but supports the use of 2.00 m (6.56 ft) mini-SAS cables. For information about the supported cables, see the QuickSpecs on the HPE website (http:// www.hpe.com/support/D6020Enclosure-Quickspecs or http://www.hpe.com/support/...
  • Page 21 Figure 17 Cabling two D6020s with two nodes (using SAS connectors) 1. Node #1 (top) 2. Node #2 (bottom) 3. D6020 #1 4. D6020 #2 Figure 18 Cabling two D6020s with one node (using SAS connectors) 1. Node 2. D6020 #1 (top) 3. D6020 #2 (bottom) Cabling...
  • Page 22 2. Upper D6020 #1 (bottom) 3. Node 4. Lower D6020 #2 (top) 5. Lower D6020 #4 (bottom) Figure 20 Connecting a D6020 in a single domain environment to one node 1. Node 2. D6020 3. Node-to-Drawer #1 4. Node-to-Drawer #2...
  • Page 23 Figure 21 Connecting a D6020 in a dual domain environment to one node (using two 2-port controllers) 1. Node 2. D6020 3. Node-to-Drawer #2 (bottom) 4. Node-to-Drawer #2 (top) 5. Node-to-Drawer #1 (bottom) 6. Node-to-Drawer #1 (top) Figure 22 Connecting a D6020 in a dual domain environment to one node (using a 4-port controller) 1.

  • Page 24: Selecting And Connecting The Power Cord

    Selecting an approved power cord The power cord used with the D6020 should be approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label of the product.

  • Page 25: Operating The System

    Identifying, using, and installing firmware updates Before configuring and using the D6020, be sure that the D6020 and all other devices in the SAS fabric are running the latest compatible versions of firmware. The D6020 can be installed in a variety of deployments, each of which uses an updating method...
  • Page 26 NOTE: If the D6020 is powered down, note that all LEDs, except for the Power On/Standby button LED, turn off. While in Standby mode, the Power button glows amber. If the entire system is fully powered off, all LEDs are off.

  • Page 27: Configuring The System And Using Available Utilities

    After downloading and installing the software, you can run the utility as a CLI in an online environment. The functionality in this utility is mirrored in the diagnostics features of the HPE Smart Storage Administrator, which can be run in an offline environment.

  • Page 28: Using Diagnostic Tools

    ◦ Linux: IML Viewer Application The iLO user interface HPE Insight Diagnostics For more information, see the Management CD or DVD in the HPE Insight Foundation suite for ProLiant. Keeping the system current Change control and proactive notification HPE offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HPE commercial products.

  • Page 29: Troubleshooting The System

    “Powering down” (page 25)). Check the D6020 for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations: The rear panel power LED turns from standby (amber) to on (solid green).

  • Page 30: Led Behavior

    LED behavior Table 7 LED behavior and possible reasons and solutions Issue Possible reasons Possible solutions Power supply LED is off The power cords are not connected, or AC Be sure that the power cord is power is not available. connected to the power supply.

  • Page 31: 7-Segment Display Status Codes And Actions

    Expander firmware mismatch between the two Update both I/O modules to the same firmware I/O modules version. Expander composite image error Reflash the Expander. (Code load). SAS cable hardware error Replace the SAS cable. SAS cable unsupported by HPE Replace the SAS cable. LED behavior...
  • Page 32 Table 8 7-segment display status (alarm) codes and resolutions (continued) Code Issue Possible solution ESP communication error Wait at least 5 minutes. Reseat the I/O module. Replace the I/O module. Incompatible firmware in local ESP Check to see if the SEP firmware is correct and that the same firmware is installed on both I/O modules.
  • Page 33 Table 8 7-segment display status (alarm) codes and resolutions (continued) Code Issue Possible solution Communication error - Power Supply Module 1 Reseat the power supply. Replace the power supply. Communication error - Power Supply Module 2 Reseat the power supply. Replace the power supply.

  • Page 34: Recognizing Hard Drive Failure

    D6020Enclosure-Quickspecs or http://www.hpe.com/support/ D6020Enclosure-Quickspecs-pdf). In an HPE D6020, a steadily glowing fault LED indicates that the drive has failed. The following lists other indications of failed hard drives: The HPE Smart Storage Administrator represents failed drives with a distinctive icon.

  • Page 35: Understanding The Effects Of A Hard Drive Failure

    Open HPE SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors. (For details, refer to the HPE SIM documentation on the Management CD.) Be sure that the array has a current, valid backup.

  • Page 36: Automatic Data Recovery (Rebuild)

    The time required for a rebuild varies considerably, depending on several factors: The priority that the rebuild is given over normal I/O operations (you can change the priority setting by using HPE Smart Storage Administrator) The amount of I/O activity during the rebuild operation...

  • Page 37: Failure Of Another Drive During Rebuild

    The amount of unused capacity on the drives The number of drives in the array (for RAID 5 and RAID 6 with ADG) Allow approximately 1 minute per gigabyte for the rebuild process to be completed. System performance is affected during the rebuild, and the system is unprotected against further drive failure until the rebuild has finished.

  • Page 38: Support And Other Resources

    6 Support and other resources Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: www.hpe.com/assistance To access documentation and support services, go to the HP Support Center – Hewlett Packard Enterprise website: www.hpe.com/support/hpesc...

  • Page 39: Websites

    Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 40: A Electrostatic Discharge

    A Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 41: B Specifications

    Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. Maximum allowable altitude change rate is 457 m/min (1500 ft/min). D6020 Chassis specifications Table 10 Storage array specifications Specification...

  • Page 42: C Warranty And Regulatory Information

    For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at www.hpe.com/support/Safety-Compliance-EnterpriseProducts. Warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties...

  • Page 43: Turkey Rohs Material Content Declaration

    Local representative information Kazakh: Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 44: Glossary

    Glossary Advanced Data Guarding (also known as RAID 6) CPQONLIN NetWare online configuration utility global service indicator HPE SSA HPE Smart Storage Administrator diagnostics utility iLO 2 Integrated Lights-Out 2 Integrated Management Log ORCA Option ROM Configuration for Arrays Systems Insight Manager...

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