10-Gigabit Sfp+/Xfp Fiber Port Fails To Come Up; Symptom; Troubleshooting Flowchart - HPE FlexNetwork 10500 SERIES Troubleshooting Manual

7. If the problem persists, contact Hewlett Packard Enterprise Support.

10-Gigabit SFP+/XFP fiber port fails to come up

Symptom

A 10-Gigabit SFP+/XFP fiber port cannot come up.

Troubleshooting flowchart

Figure 13 Troubleshooting link up failure on a port
A 10-GE SFP+/XFP fiber
port fails to come up
Speed/duplex match
on local and peer port?
Yes
Speed/duplex
match on transceiver module and
Yes
Local/peer port
operating correctly?
Yes
module/cable correct?
Yes
Fiber correct?
Yes
Contact the support
No
port?
No
No
Transceiver
No
No
Configure matching
speed/duplex
Configure matching
speed/duplex
Replace local/peer port
Replace transceiver
module/cable
Replace fiber
40
Yes
Resolved?
No
Yes
Resolved?
No
Yes
Resolved?
No
Yes
Resolved?
No
Yes
Resolved?
No
End