HPE FlexNetwork 10500 SERIES Troubleshooting Manual page 43

Field
XFP
RX loss of signal
RX not ready
RX CDR loss of lock
RX power high
RX power low
TX not ready
TX fault
TX CDR loss of lock
TX bias high
TX bias low
TX power high
TX power low
Module not ready
APD supply fault
TEC fault
Wavelength unlocked
Temp high
Temp low
Voltage high
Voltage low
Transceiver info I/O error
Transceiver info checksum error
Transceiver type and port
configuration mismatch
Transceiver type not supported
by port hardware
b. Use an optical power meter to verify that the Tx power and Rx power of the transceiver
module are stable and are within the correct range.
c. Execute the display transceiver interface command to verify that the wavelength and
transmission distance of the local transceiver module are consistent with the wavelength
and transmission distance of the peer transceiver module.
d. If the transceiver module is not operating correctly, replace it with a new HPE transceiver
module that matches the fiber port.
For more information about transceiver modules, see related installation guides.
4. Replace the fiber with a new one to verify that the fiber is in good condition.
5. Replace the local port with a new one (on an interface module of the same type, if possible) to
verify that the local port is operating correctly.
6. Replace the peer port with a new one (on an interface module of the same type, if possible) to
verify that the peer port is operating correctly.
Description
Incoming (Rx) signal is lost.
Rx is not ready.
Rx clock cannot be recovered.
Rx power is high.
Rx power is low.
Tx is not ready.
Tx fault.
Tx clock cannot be recovered.
Tx bias current is high.
Tx bias current is low.
Tx power is high.
Tx power is low.
Module is not ready.
Avalanche Photo Diode (APD) supply fault.
Thermoelectric Cooler (TEC) fault.
Wavelength of optical signal exceeds the manufacturer's
tolerance.
Temperature is high.
Temperature is low.
Voltage is high.
Voltage is low.
Transceiver information read and write error.
Transceiver information checksum error.
Transceiver type does not match port configuration.
Transceiver type is not supported on the port.
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