Failure To Receive Or Send Packets; Symptom - HPE FlexNetwork 10500 SERIES Troubleshooting Manual

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b. Determine whether the speed and duplex mode of the port match the speed and duplex

mode of the peer port.

c. If they do not match, use the speed command and the duplex command to set the speed

and duplex mode for the port.

Verify that the port and the link medium are operating correctly:

a. Plug the link medium into another port that is operating correctly, and determine whether the

same problem occurs.

b. If the problem still occurs, verify that the following items are operating correctly:

− Intermediate links and devices, including optical-to-electrical converters, cable terminal

− Transmission medium, including network cables, optical fibers, and transceiver

c. Examine the port:

− If the port is a copper port, directly connect the port to a PC.

− If the port is a fiber port, replace the transceiver module plugged into the port.

Determine whether the port has received a large amount of flow control frames:

a. Use the display interface command to view the number of pause frames.

If the number of pause frames is accumulating, you can determine that the port has sent or

received a large amount of flow control frames.

b. Verify that the incoming traffic and outgoing traffic have not exceeded the maximum traffic

processing capability of the local device and the peer device.

If the problem persists, contact Hewlett Packard Enterprise Support.

Failure to receive or send packets

A port is up, but it cannot receive or send packets.

racks, and transmission devices.

modules.

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