Ricoh RN-MF2 Field Service Manual page 178

3. Appendix: Troubleshooting Guide
Message
Check Paper Type
Connection Failed
Cover open
Dest. is not
Programmed
Dial Failed
Exceeded Max.E-
mail Size
18
Causes
The paper type set for the
document differs from the type of
the paper in the indicated
tray.
The line could not be connected
correctly.
A cover is open.
No Quick Dial entry is
associated with the One Touch
button you pressed.
The fax could not be sent.
The scan file exceeds the size limit
for files that can be sent through e-
mail.
Solutions
Press [FormFeed] to begin printing, or
press [JobReset] to cancel the job.
• Confirm that the telephone line is
properly connected to the machine.
• Disconnect the telephone line from
the machine, and connect a standard
telephone in its place. Confirm that
you can make calls using the
telephone. If you cannot make calls
this way, contact your telephone
company.
Close the cover completely.
• Press a different One Touch button.
• Assign a registered destination to the
One Touch button. See the user's
guide.
• Confirm that the fax number you
dialed is correct.
• Confirm that the destination is a fax
machine.
• Confirm that the line is not busy.
• You may need to insert a pause
between dial digits. Press the [Pause/
Redial] key after, for example, the
area code.
• Configure [Resolution] under scanner
settings to reduce the scanning
resolution. See the user's guide.
• Configure [Max. E-mail Size] under
scanner settings to increase the
allowed size. See the user's guide.