Troubleshooting Table - SATO CW408 Operator's Manual

Preliminary
Section 5: Troubleshooting

5.2 TROUBLESHOOTING TABLE

TROUBLESHOOTING TABLE
IMAGE VOIDS
Dirty print head.
Defective print head.
Defective main circuit board.
Damaged or worn platen roller.
Poor media quality.
LIGHT PRINT IMAGES
Low print head darkness.
Foreign material on print head.
Excessive print speed.
UNEVEN PRINT DARKNESS
Damaged or worn platen roller.
Dirty print head.
MEANDERING MEDIA
Incorrectly loaded media.
Improperly adjusted media guides.
Damaged or worn platen roller.
SMEARED PRINT IMAGES
Poor media quality.
Foreign material on print head and platen roller.
Foreign material on media.
Excessive print head energy.
Excessive print speed.
NO MEDIA MOVEMENT
Incorrect media sensor selected.
No voltage output.
Drive motor not operating.
INCORRECT MEDIA POSITIONING
Incorrect media sensor selection.
Improper sensor adjustment.
Data input error.
Incorrect offset settings.
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Clean print head.
Replace print head.
Have SATO authorized service personnel replace main board.
Replace platen roller.
Use higher quality media. Use only SATO-certified media.
Adjust darkness level setting.
Clean print head and platen roller.
Reduce print speed setting.
Replace platen roller as required.
Clean print head as necessary.
Make sure that the media is loaded correctly.
Adjust as required.
Replace platen roller as required.
Use higher quality media. Use only SATO-certified media.
Clean print head and platen roller.
Use higher quality media. Use only SATO-certified media.
Adjust darkness level setting.
Adjust print speed as required.
Check printer configuration for proper sensor selection.
Have SATO authorized service personnel to test power supply
and replace as required.
Have SATO authorized service personnel to check the wiring
harness connection. Replace as necessary.
Make sure that the correct sensor is selected.
Adjust sensor sensitivity as required.
Make sure that the data stream is correct.
Adjust offset settings as required.
CW408 Operator Manual