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Quick Start Guide

NVR
Version 4.0.7
Revised July 21st, 2016

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Summary of Contents for Amcrest NVR11H

  • Page 1: Quick Start Guide

    Quick Start Guide Version 4.0.7 Revised July 21st, 2016...
  • Page 2: Table Of Contents

    Setting up recording schedules ................... 26 Setting up motion detection and email alerts ............31 Computer Access Setup ..................38 Amcrest IP Config Software method ................39 Built-in interface method ....................43 Installing the Amcrest browser plugin ................ 44 Setting up NVR Local Access (home or business) ..........45 Setting up NVR Remote Access (away from home) ..........
  • Page 3: Important Safeguards And Warnings

    Before installation and operation, please read the below safeguards and warnings carefully. Many of the setup sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.com/videos Important Safeguards and Warnings ● All installations and operations here should conform to your local electrical safety codes.
  • Page 4: Front Panel And Rear Panel

    Front Panel NVR11H/11H-P/41H/41H-8P 1. Front Panel and Rear Panel Front Panel NVR11H/11H-P/41H/41H-8P Note: For detailed operating instructions, please refer to the User‟s Manual on the included CD or found on the product listing online: http://amcrest.com/ip-security-camera-systems.html/ The front panel is shown in Figure 1.
  • Page 5 Front Panel NVR11H/11H-P/41H/41H-8P Goes to the default button. Goes to the menu. This is used to receive the signal from the remote IR receiver control. Go to the previous menu or cancel the current operation. Escape When in playback, push ESC to restore real-time monitoring.
  • Page 6 Front Panel NVR44-16P Series NVR44-16P Series The front panel is shown as in Figure 2 Figure 2 Please refer to the following sheet for front panel button information. Name Icon Function Power button, press this button for three seconds to boot up Power button or shut down NVR.
  • Page 7 Front Panel NVR44-16P Series One-window monitor mode, click this button to display assistant function: PTZ control and image color. Backspace function: in numeral control or text control, press it for 1.5seconds to delete the previous character before the cursor. Assistant In motion detection setup, working with Fn and direction keys to realize setup.
  • Page 8: Rear Panel

    Rear Panel NVR11H/11H-P/41H-8P Series Rear Panel NVR11H/11H-P/41H-8P Series The NVR11H/41H rear panel is shown as in Figure 3. Figure 3 The NVR11H-P panel is shown as in Figure 4 Figure 4 The NVR41H-8P rear panel is shown as in Figure 5...
  • Page 9 Rear Panel NVR44-16P Series NVR44-16P Series The NVR44-16P series rear panel is shown as below. See Figure 6 Figure 6 Please refer to the following chart for detailed information on the rear panel ports: Port Connection Function USB 2.0 port: connect a mouse, USB 2.0 port USB storage device, etc.
  • Page 10 Rear Panel NVR44-16P Series Audio output port: used to output the analog audio signal to devices such as the sound box. ● Bidirectional talk output MIC OUT Audio output port ● Audio output on 1- window video monitor ● Audio output on 1- window video playback Built-in switch that supports PoE.
  • Page 11: Hardware Setup

    NVR, which means you still can use the mobile app or a computer to view your live camera streams remotely. Note: Using Amcrest Cloud, you can still record directly through the cloud and no hard drive installation is needed.
  • Page 12 Hardware Setup Setting up the cable connections Connect an Ethernet cable to your router. Then, connect the other end of the cable to the NVR. 4. Connect cameras to power. a. For PoE NVRs/cameras: connect an Ethernet cable to the PoE port attached to the camera.
  • Page 13 Hardware Setup Setting up the cable connections Then, connect the other end of the Ethernet cable to a PoE port on the NVR. Note: PoE cameras can either be powered with a PoE connection or with a standard power adapter (sold separately). For non-PoE NVRs/cameras: Connect the power adapter to the power port attached to the camera.
  • Page 14 Hardware Setup Setting up the cable connections Then, plug the adapter into a wall outlet or power strip 5. Connect the NVR‟s power pin (attached to the brick) into the power port on the back of the NVR.
  • Page 15 Hardware Setup Setting up the cable connections 6. Then, take the power plug and connect it to the brick on one end. 7. Finally, connect the other end of the power cable into a wall outlet or power strip. Your NVR can now be powered on.
  • Page 16 Hardware Setup Setting up the cable connections Display Settings Screen...
  • Page 17: Hard Drive Installation

    Hardware Setup Hard drive installation Hard drive installation A hard drive can be installed if you want to be able to use the NVR to record and save footage locally (on the NVR). Having a hard drive allows you to configure and use the recording functionality of this NVR, including playing back previously recorded footage.
  • Page 18 Hardware Setup Hard drive installation Once the hard drive is installed, boot your system and, for any cameras that are configured to be recording, you will see the following „recording‟ icon appear in the bottom-left corner of the live view window for that camera:...
  • Page 19: Console Setup

    Console Setup Logging in 3. Console Setup Logging in After turning the system on, the default video display shows multiple windows and a page will appear that asks you to change your password: First, you will need to enter the default “old” password. The default password to enter into the Old Password field is: admin Once you‟ve entered “admin”...
  • Page 20 Console Setup Startup Wizard walkthrough Note: Every page from the Startup Wizard that follows can be accessed and modified at any time through the Main Menu. To login to the system for the first time, click Next Step and the login screen will appear. You will be asked to log in for the first time now.
  • Page 21 Console Setup Startup Wizard walkthrough Once you are satisfied with the settings on this screen, click the Next Step button at the bottom of the screen. The next screen that comes up is the settings screen. If you have already REMOTE DEVICE added cameras to your network or connected them directly to this NVR, you will be able to find and add them to the interface by clicking Device Search, selecting the camera from the results...
  • Page 22 Console Setup Startup Wizard walkthrough drive installed - which will be covered later in this guide). You can also use this screen to set up motion detection and alarm schedules. Once you are satisfied with the settings on this screen, click the Finished button at the bottom of the screen.
  • Page 23 Console Setup Main Menu overview Main Menu overview The screenshot below is the main menu screen for the Amcrest NVR console interface: Below are short descriptions for each of the menu items on the main menu: OPERATION -> SEARCH : Search and playback recorded video that is stored on the hard drive.
  • Page 24: Adding Cameras

    Console Setup Using the device search method Adding cameras Using the console‟s built-in interface, WiFi and PoE IP cameras can be added in 2 ways: using the device search method and using the direct connection (PoE) method. Note: ONVIF cameras, or cameras that support the ONVIF protocol can also be added to this NVR.
  • Page 25 Console Setup Using the device search method 5. Then, find and click the Device Search button to get the list of network-connected devices. 6. From the list, choose the IP address for the camera you want to add. Then, mark the check box to the left of the list item for that camera and click Add.
  • Page 26 Console Setup Using the device search method The NVR will automatically use the default username and password of “admin” and “admin”, respectively. However, it is strongly recommended to change the default password to secure your cameras. Changing the password for your IP cameras can only be done by accessing them individually through their built-in interfaces by using their IP addresses.
  • Page 27 Console Setup Adding ONVIF cameras Adding ONVIF cameras Using ONVIF cameras or adding cameras with the ONVIF protocol can be a very efficient way of using older or outdated cameras. In addition, using ONVIF also makes it easy to consolidate cameras from different manufacturers all onto the same NVR because ONVIF is an industry standard that can allow that kind of cross-compatibility.
  • Page 28 Console Setup Adding ONVIF cameras When finished, click Save down below. 4. This will take you back to the previous Remote > Remote (Device Search) page. Make sure to click Apply before leaving this page by clicking Save.
  • Page 29: Motion Detection & Recording Setup

    Motion Detection & Recording Setup Setting up recording schedules 4. Motion Detection & Recording Setup This section will cover how to set up your NVR‟s scheduled recordings for both regular and motion detection recordings. It will also cover how to set up email alerts with snapshots. Note: The NVR can only be set up to save regular and motion detection recordings if a hard drive has already been installed.
  • Page 30 Motion Detection & Recording Setup Setting up recording schedules 3. Make sure you are on the > Record page. This is where you can SCHEDULE configure the times and days you would like different kinds of recordings to happen. 4. To choose a channel (or camera) for which to configure the recording schedules, click the number next to Channel, then select either a single channel or All: 5.
  • Page 31 Motion Detection & Recording Setup Setting up recording schedules To change which hours you would like the NVR to record, make sure the Regular checkbox is checked, then click the blocks in the grid. You can also click and drag to add or remove multiple block at a time.
  • Page 32 Motion Detection & Recording Setup Setting up recording schedules In the below example, Sunday and Monday are linked, so any blocks that are added or removed for Sunday will automatically and immediately reflect the same for Monday and vice versa: 8.
  • Page 33 Motion Detection & Recording Setup Setting up recording schedules 9. Now that you‟ve finished configuring the recording schedules, you may need to copy these settings over to another channel (or camera). By default, Channel 1 will be selected when you visit this page. Unless you immediately selected All in the channel window from step 4 above, note that you can copy these settings directly over to another channel by clicking Copy down below: In the Copy window, you can select individual channels for any cameras you have added...
  • Page 34: Setting Up Motion Detection And Email Alerts

    Motion Detection & Recording Setup Setting up motion detection and email alerts Setting up motion detection and email alerts Your NVR will only save motion detection recordings if you have a hard drive installed. However, you can still receive email alerts with snapshots without a hard drive installed. Log into your NVR with your username and password: Open the , then click...
  • Page 35 Motion Detection & Recording Setup Setting up motion detection and email alerts You can set up „regions‟ for motion detection using the region grid on your NVR. By default, the entire area of view for your cameras will be highlighted with red blocks. This means that the entire field of view is active for motion detection: Any red blocks that you click or click-and-drag to remove will not be active for motion detection.
  • Page 36 Motion Detection & Recording Setup Setting up motion detection and email alerts In plain English: Threshold is the difference between a car driving quickly by on a street and a car driving into the field of view, slowing down, and turning into a driveway. The car driving past would not trigger motion detection based on a certain threshold setting, but the parking car would trigger motion detection with that same threshold setting.
  • Page 37 Motion Detection & Recording Setup Setting up motion detection and email alerts You can also adjust the motion detection schedules directly from this settings page by clicking Setup next to Period: The Period Setup page works very similarly to the recording schedule page featured in the previous section in part 5 of this guide: Motion Detection &...
  • Page 38 Motion Detection & Recording Setup Setting up motion detection and email alerts Once you have set up your settings for one channel, you can copy them to another channel. If you did not select All after clicking Channel as described in step 3, click Copy, select channels to copy to, then click OK: Click Apply to save all the settings made on this page.
  • Page 39 Motion Detection & Recording Setup Setting up motion detection and email alerts Make sure to click Apply, then Save before leaving this page. Next, click the NETWORK tab on the top row, then click EMAIL from the left navigation panel: The recommended method for this step is to create a new Gmail account that is dedicated to sending you email alert snapshots for motion detection.
  • Page 40 Motion Detection & Recording Setup Setting up motion detection and email alerts This does not mean that you now have to log into a second, separate email account just to see your email alerts - because this email will forward all your email alerts to your personal email.
  • Page 41: Computer Access Setup

    Computer Access Setup Now, whenever your camera detects motion, you will get email alerts sent to your personal email from this new Gmail account: This will include an email with a snapshot of what was seen when motion detection was triggered: 5.
  • Page 42: Amcrest Ip Config Software Method

    NVR speaks in a way that a computer can understand. That‟s what the browser plugin is for. There are 2 ways to access the NVR‟s web interface: (1) Amcrest IP Config Software method and the built-in interface method.
  • Page 43 Computer Access Setup Amcrest IP Config Software method 4. Find the download in your Downloads folder, and click it to open the installer. 5. You will be asked to allow this program to make changes to your computer with a pop-up window, click Yes.
  • Page 44 8. After the progress bar completes, if you see a Windows Security Alert popup, click Allow access. 9. This brings you to the main screen of Amcrest IP Config Software. Your NVR will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router).
  • Page 45 “default” web browser to access and log into your NVR. If your default browser is not Internet Explorer, you can write down the IP address from the Amcrest IP Config Software (IP address located above), open up Internet Explorer yourself, and type that into the search bar to get to the...
  • Page 46: Built-In Interface Method

    Computer Access Setup Built-in interface method Built-in interface method 1. Boot up and log into your NVR system (as explained in previous steps of this guide). 2. Left-click on the main 4-window screen to access the Main Menu, or right-click and choose it from the list.
  • Page 47: Installing The Amcrest Browser Plugin

    Computer Access Setup Installing the Amcrest browser plugin 5. Write it down. It will look something like “192.168.1.74”, although it may vary depending on your network, router, or service provider. Note: It does not matter what your IP address looks like. As long as your NVR is connected to your router with an Ethernet cable, and the DHCP checkbox is checked on the TCP/IP page, the IP address you write down will be correct.
  • Page 48: Setting Up Nvr Local Access (Home Or Business)

    - a link to this will be provided in this guide). For the purposes of this guide, we will cover how to access the NVR through the Amcrest web interface (the most common method).
  • Page 49: Setting Up Nvr Remote Access (Away From Home)

    Computer Access Setup Setting up NVR Remote Access (away from home) To find the NVR‟s IP address, please refer to the Amcrest IP Config Software method and the built-in interface method sections above. To install the browser plugin for the NVR‟s web interface, please refer to the above section: Installing the Amcrest browser plugin.
  • Page 50 Computer Access Setup Setting up NVR Remote Access (away from home) Log in to your NVR‟s built-in (console) interface, open the Main Menu (by left-clicking once, or right-clicking and choosing from the dropdown, then click MAIN MENU NETWORK from the SETTINGS row: From the left hand navigation panel, click...
  • Page 51 Computer Access Setup Setting up NVR Remote Access (away from home) 4. Once rebooted, login to your NVR again, open the , then click MAIN MENU NETWORK under again. SETTINGS 5. Click from the left navigation panel again, and ensure that the HTTP port CONNECTION has changed.
  • Page 52 Computer Access Setup Setting up NVR Remote Access (away from home) 9. In the window that appears, click into the number fields next to Internal Port PORT INFO and External Port to change them to the same port number that was chosen in step 2 above (e.g.
  • Page 53 14. The browser may prompt you to install a plugin. Click install to download the plugin, then click on the plugin installation file to install the plugin. (For help installing the plugin, refer to part 5 of this guide: Computer Access Setup > Installing the Amcrest browser plugin.) 15.
  • Page 54: Remote Access Not Working? (Troubleshooting Steps)

    Extra Stream is SD and requires less bandwidth (can work on slower internet connections). To get more detailed information on other methods to set up remote web access for the Amcrest NVR, please refer to the user manual. Remote access not working? (troubleshooting steps) 1.
  • Page 55 Playlists (tab) > Amcrest - 1080P & 720P HDCVI DVR > HDCVI - Remote Access Setup for PC (Port Forwarding). Note: This is NOT an „HDCVI‟ system, it is an NVR. However, the same exact procedure as shown in the video applies.
  • Page 56: Web Interface Walkthrough

    Computer Access Setup Web Interface Walkthrough Web Interface Walkthrough The web interface has 3 main tabs: Live: This tab shows live playback of any connected cameras. Ensure that the small icon on the right of each camera‟s name on the left hand list is blue; otherwise the live video feed will not show.
  • Page 57: Amcrest View App Setup

    Amcrest systems. The app supports a multitude of features and includes both a plug-and-play setup as well as a manual network setup. For purposes of this guide, we will use Amcrest View Pro, which is free on both the App Store and Play Store.
  • Page 58 Amcrest View App Setup Enabling P2P on the NVR 4. Exit out of the main menu, then come back to the page and confirm that the P2P SETTING Status is „Connected‟.
  • Page 59 1. On your Android device, locate and open the Play Store. 2. Type “Amcrest View” in the search bar, hit enter, then tap Amcrest View Pro.
  • Page 60 Amcrest View App Setup Amcrest View Pro Setup 3. Tap Install to begin installation. 4. Tap Accept on the next screen.
  • Page 61 Amcrest View App Setup Amcrest View Pro Setup 5. When finished installing, tap Open to launch the app. You will see some screens appear. 6. When it shows the screens with arrows, you can swipe them out of the way.
  • Page 62 Amcrest View App Setup Amcrest View Pro Setup 7. Now you should see the home screen of your app. Tap the icon in the top-right to get to the Device List. 8. Tap the + icon in the top right of this...
  • Page 63 Amcrest View App Setup Amcrest View Pro Setup 9. Select P2P Setup from the list to get to the P2P Setup main page. 10. Name your device (this can be any name you want).
  • Page 64 Amcrest View App Setup Amcrest View Pro Setup 11. Next, we need to input the NVR's serial number. You can either scan the QR code or enter the serial number manually. QR scan (recommended method - easier): Tap the QR code icon in the far right of the S/N field, and it will activate your...
  • Page 65 Amcrest View App Setup Amcrest View Pro Setup Try to center and focus the QR code as shown above, to the right. As soon as the QR code is read, your phone will vibrate and the app will automatically take you...
  • Page 66 Amcrest View App Setup Amcrest View Pro Setup Then enter this into the S/N field of the P2P Setup screen of your app. Otherwise, if you are setting up the app after gaining local access with a computer, log into the web interface with your username and password. Then, click the 'i' button in the top-right of the screen: „VERSION‟...
  • Page 67 Amcrest View App Setup Amcrest View Pro Setup 12. Return to your app‟s P2P Setup page, and enter your username and password. These are the same credentials used to access the console‟s built-in interface directly. Refer to part 3 of this guide: Console Setup > Logging in.
  • Page 68: App Setup Not Working? (Troubleshooting Steps)

    P2P Setup on your app again. Contact support if you are still unable to gain access. To view a video on how to setup the Amcrest NVR for remote access on a smartphone or tablet, go to http://amcrest.com/videos...
  • Page 69: Amcrest View Pro Interface Overview

    Amcrest View App Setup Amcrest View Pro interface overview Amcrest View Pro interface overview Once the app is setup to work with your NVR, it should look like the image below on the left. Here, you will be able to access all crucial functions like taking snapshots, manual recordings, etc.
  • Page 70: Amcrest View Web Portal Setup

    7. Amcrest View Web Portal Setup You can access your NVR through a computer using the P2P web portal AmcrestView.com for quick plug-and-play access. It uses the same technology as the Amcrest View mobile app and is an easy, non-technical setup method.
  • Page 71 Amcrest View Web Portal Setup Installing the AmcrestView.com browser plugin 3. This will take you to another page where you will need to click the Download Now button: 4. You will be prompted by the browser to install the plugin. Click Run: 5.
  • Page 72 Amcrest View Web Portal Setup Installing the AmcrestView.com browser plugin 8. On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK: 9. You will be taken back to the login page and see another notification from your browser asking you to allow this plugin on this web page.
  • Page 73: User Method

    NVR access through AmcrestView.com User method The user method requires that you first install the Amcrest browser plugin for AmcrestView.com. Then, you can register for an account to set up your NVR. 1. On the main login screen, www.amcrestview.com, click the Register Now button:...
  • Page 74 2. You will be taken to the registration form. Enter your Username, Password, then Confirm Password, type your Email, enter the Verification Code, make sure the box is checked confirming you‟ve read the „Amcrest Terms of Service‟, then click Create an Account: 3.
  • Page 75 Amcrest View Web Portal Setup User method Check your email, and click the confirmation email from AmcrestView.com: 4. Once you‟ve opened the email, click the confirmation link inside to complete your registration: 5. You will be taken back to AmcrestView.com and shown confirmation that your account...
  • Page 76 Amcrest View Web Portal Setup User method 6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login: 7. A popup will appear from your Windows Firewall. Click Allow access:...
  • Page 77 Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your NVR or through the web interface. Please refer to part 6 of this guide: Amcrest View App Setup > Entering serial number manually(technical method - harder).
  • Page 78 Amcrest View Web Portal Setup User method 11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow: 12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through here.
  • Page 79 Amcrest View Web Portal Setup User method Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list. Click the small square icon to enable your feed for an added camera to see the video feed: Click the “S”...
  • Page 80 Amcrest View Web Portal Setup Device method Device method To login to your NVR quickly, without having to register, you can use the device method. This method still requires that you install a plugin, which is covered above, but can be done with only the NVR‟s login credentials and the serial number.
  • Page 81 AmcrestView Web Interface Overview Live view section 3. This will take you straight to the live view screen. You will see a notification from your browser asking you to allow the plugin. Click the small arrow to the right of Allow, then click Allow for all websites: 4.
  • Page 82 AmcrestView Web Interface Overview Live view section 5. Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list. Click the small square icon to enable your feed for an added camera to see the video feed: Click the “S”...
  • Page 83: Amcrestview Web Interface Overview

    AmcrestView Web Interface Overview Device list section AmcrestView Web Interface Overview There are two main sections inside of the AmcrestView web interface: the main device list section (for anyone logged in with a registered account) and the live view section (can be accessed by both registered users and those accessing their NVRs using the device method covered above.
  • Page 84 AmcrestView Web Interface Overview Live view section This is where you can see your Username, change your Country, see your Email, and enable email notifications from AmcrestView.com. The last tab for the device list section is the CHANGE PASSWORD tab: Here, you can change your password.
  • Page 85: References & Contact Information

    All the designs and software here are subject to change without prior written notice. All trademarks and registered trademarks mentioned are the properties of their respective owners. If you have any questions or concerns, please contact us at support@amcrest.com, or call us at 888-212-7538.

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