Amcrest AMDVTENL8 User Manual

Amcrest AMDVTENL8 User Manual

1080p-lite
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Amcrest 1080p-Lite
AMDVTENL8
DVR User Manual
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Summary of Contents for Amcrest AMDVTENL8

  • Page 1 Amcrest 1080p-Lite AMDVTENL8 DVR User Manual...
  • Page 2: Table Of Contents

    Version 1.0.2 Revised March 13 , 2018 Contents Features and Specification..........................11 1.1 Overview ..............................11 1.2 Features ..............................11 1.3 Specifications ..............................12 1.3.1 General HDCVI Specifications ........................12 Overview and Controls ............................ 13 2.1 Front Panel..............................13 2.1.1 Front Panel ............................13 2.2 Rear Panel ..............................
  • Page 3 4.1 Startup and Shutdown ..........................33 4.1.1 Startup ..............................33 4.1.2 Shutdown ..............................33 4.1.3 Auto Resume Feature ..........................33 4.1.4 Button Battery Replacement .........................34 4.2 Startup Wizard .............................34 4.2.1 Default Account Usernames and Passwords ..................34 4.3 Live View ..............................38 4.4 Right-Click Menu ............................40 4.4.1 Video Viewing Options ..........................40 4.4.2 Pan/Tilt/Zoom (PTZ) Control .........................40 4.4.2.1...
  • Page 4 4.8.1 Search ..............................51 4.8.1.1 Smart Search ..........................54 4.8.1.2 Precise Playback by Time ......................55 4.8.1.3 Marked Playback...........................56 4.8.2 Backup ..............................57 4.8.3 Shutdown ..............................59 4.9 Main Menu: Information ..........................60 4.9.1 System Information ..........................60 4.9.1.1 HDD Information ..........................60 4.9.1.2 Record Info ...........................61 4.9.1.3 BPS ...............................62 4.9.1.4 Version ............................
  • Page 5 4.10.3 Event ..............................88 4.10.3.1 Detect ............................88 4.10.3.2 Abnormality ..........................99 4.10.4 System ..............................101 4.10.4.1 General ............................101 4.10.4.2 Display ............................105 4.10.4.3 Pan/Tilt/Zoom ........................... 108 4.10.4.4 Text Overlay ..........................109 4.10.4.5 Account ............................. 110 4.10.4.6 Auto Maintain ........................... 114 4.10.4.7 Config Backup ..........................
  • Page 6 5.4.2.4 DDNS ............................144 5.4.2.5 IP Filter ............................145 5.4.2.6 Email ............................146 5.4.2.7 FTP ............................. 147 5.4.2.8 UPnP ............................148 5.4.2.9 SNMP ............................149 5.4.2.10 Multicast ............................ 150 5.4.2.11 Register ............................151 5.4.2.12 Alarm Center ..........................151 5.4.2.13 HTTPS ............................152 5.4.3 Event ..............................
  • Page 7 This page is left blank intentionally...
  • Page 8 To access the setup videos, please go to http://amcrest.com/videos Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...
  • Page 9 Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
  • Page 10: Features And Specification

    1.1 Overview The Amcrest 1080p-Lite is an excellent digital surveillance product designed for the security field. The DVR uses a Linux based OS in order to maintain reliable operation. It’s easy to use and can be set up in a relatively small amount of time.
  • Page 11 • Network Operation The DVR has built-in tools to allow for remote network real-time monitoring, remote recording of searches, and remote PTZ control. • Alarm Activation Function On the back of the DVR there are ports for installation and connection of alarm outputs to enable alarm or light activation based on activity within the video stream.
  • Page 12: Overview And Controls

    2. Overview and Controls This section provides information about the physical design and controls for the HDCVI DVR. Please refer to the diagrams below to become acquainted with the DVR and its physical features. 2.1 Front Panel 2.1.1 Front Panel Please refer to the following table for front panel button information: Icon Name...
  • Page 13: Device Connection Example

    Icon Name Note Power Input port Input 12V DC. Network port 100M Ethernet port USB 2.0 ports Connect to USB storage device, mouse, burning DVD-ROM etc. HDMI High definition media High definition audio and video signal interface output port. It transmits uncompressed high definition video and multiple-channel data to the HDMI port of the display device.
  • Page 15: Remote Control

    2.4 Remote Control The diagram below shows the remote control that comes with the Amcrest 1080p-Lite System. Serial Number Name Function Power button Click it to boot up or shut down the device. Address Click it to input device number, so that you can control Forward Various forward speeds and normal speed playback.
  • Page 16: Mouse Control

    Play/Pause In pause mode, click this button to start normal playback. In normal playback click this button to pause playback. In real-time monitor mode, click this button to enter video search menu. Reverse/pause Reverse playback pause mode, click this button to start normal playback.
  • Page 17 Left click System pops up password input dialogue box if you have not logged in. In mouse real-time monitor mode, you can go to the main menu. When you have selected one menu item, left click mouse to view menu content. Implement the control operation.
  • Page 18: Connection And Installation

    Please check that all required items for your DVR are present and accounted for. To check what is included with your purchase, go to http://amcrest.com/hdcvi-security-camera-systems.html/ and find the product you purchased, then scroll down and click the “What’s Included” tab. If any item is missing, please contact us as soon as possible so we can send you the missing component.
  • Page 19: Connection Port Information

    5. Attach the HDD firmly. 6. Connect the HDD cable and power cable. 4. Turn the device upside down and then turn the screws in firmly in the chassis. 8. Secure the screws in the rear 7. Put the cover on in panel and the side panel.
  • Page 20: Video Input/Output Connections

    Please check to make sure the input voltage is correct, and the power button is in the off position when connecting the power supply. We recommend you use an Uninterruptible Power Supply (UPS) to guarantee steady operation of the DVR, as well as to elongate the life span of the DVR and other peripheral equipment such as attached cameras and other accessories.
  • Page 21: Audio Input/Output Connections

    Using a TV as video output device is not a reliable substitution method. When using a TV as a video output device, it is advised to turn off the TV from time to time in order to ensure its longevity. The use of a low quality TV may result in the damage of the device.
  • Page 22: Connecting A Ptz Decoder

    The alarm output port should not be connected to a high-power load directly (The power load should be less than 1 amp) to avoid high current which may result in relay damage. 3.3.4.3 Connecting a PTZ Decoder Ensure that the decoder has the same grounding with the DVR, otherwise you may not be able to control the PTZ.
  • Page 23: Alarm Output Ports

    • Please parallel connect the Ground of the DVR and the ground of the alarm detector. Please connect the NC port of the alarm sensor to the DVR alarm input (ALARM) Use the same ground with that of DVR if you use external power to the alarm device. 3.3.4.6 Alarm Output Ports •...
  • Page 24: Usb Port

    Note: It is recommended to connect all components of the system as shown below BEFORE mounting any of the cameras. This is to ensure all components are working. If any components are not functioning, please contact Amcrest Support. To set up the DVR hardware, there are 7 major steps: 1.
  • Page 25 2. Connect a USB mouse to the front of the DVR.
  • Page 26 3. Connect an Ethernet cable to your router, and then connect the other end of the cable to the DVR.
  • Page 27 4. Connect the camera video extension cable to the camera’s video cable and connect the camera power extension cable to the camera’s power cable. There should be a tag on the video cable to help you make sure the right end of the cable is at hand.
  • Page 28 5. Connect the camera cable to any of the video input ports. 6. Connect the camera power extension cable to one of the camera power cables, connect this power cable into the power brick, and then plug the cable into an electrical socket.
  • Page 29 7. Connect the DVR power cable into the back of the DVR, and then plug in the DVR power adapter into an electrical socket.
  • Page 30 3.5 Amcrest View App Setup Guide The Amcrest View app is available for both Android and iOS. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro. The Pro version contains some features that the Lite version does not.
  • Page 31 5. Ensure that the “Enable” option is selected on this screen. 6. On the app, click the plus sign in the top right hand corner. 7. Select the option that says “P2P”. 8. Click the button that says “Scan QR Code”. 9.
  • Page 32: Overview Of Navigation And Controls

    To view a video on how to setup the 1080p-Lite DVR for remote access on a smartphone or tablet, go to http://amcrest.com/videos and view the video titled “How to Setup Amcrest HDCVI DVR for Remote Access on Smartphone/Tablet”. 4. Overview of Navigation and Controls...
  • Page 33: Startup And Shutdown

    4.1 Startup and Shutdown 4.1.1 Startup Before initial startup, please make sure: • The rated input voltage matches the output voltage at your location. Please make sure the power wire connection is secure before pressing the power on-off button. • Always use a stable current.
  • Page 34: Startup Wizard

    Controls -> Main Menu Interface section. • If the password for the administrator account is misplaced, forgotten, or a user is locked out, contact Amcrest Support via one of the following options as a hard password reset may be needed: Visit http://amcrest.com/contacts...
  • Page 35 click the tabs at the top for Date & Time, as well as Holiday to configure those settings as well. Once you are satisfied with the settings on this screen, click the “Next Step” button at the bottom of the screen. The next screen that comes up is the Encode settings screen.
  • Page 36 The next screen that comes up is the Record settings screen. Once you are satisfied with the settings on this screen, click the “Next Step” button at the bottom of the screen. The next screen that comes up is the Schedule settings screen. Make sure to click the tabs at the top for Record and Snapshot to configure those settings as well.
  • Page 37 The final screen in the setup process is the Network settings screen. Once you are satisfied with the settings on this screen, click the “Finished” button at the bottom of the screen. Once more, note that these settings can be changed at any time by accessing the settings menu.
  • Page 38: Live View

    Once the setup process is finished and you have clicked the “Finished” button, you should see the below dialog box: 4.3 Live View When you log in, the system will be in live view mode. You can see the system date, time, channel name and window number.
  • Page 39 • Supports digital zoom function. • Supports real-time backup function. You can follow the contents listed below for operating instructions. Preview Control Interface Move your mouse near the center at the top of the video of the current channel. You will notice that the system pops up the preview control interface as shown below.
  • Page 40: Right-Click Menu

    The system may pop up a dialog box if there are no recordings on the current channel. 5. Manual Snapshot Click to take 1-5 snapshots at a time. The snapshot file is saved on the USB device or HDD. You can go to the Search interface to view these snapshots.
  • Page 41 Note: The name of the command will be grayed out if the function is not supported. Here you can control PTZ direction, speed, zoom, focus, iris, preset, tour, scan, pattern aux function, light, wiper, rotation, etc. The speed field controls PTZ movement speed. The value ranges from 1 to 8. 8 is the fastest and 1 is the slowest.
  • Page 42: Preset

    Icon Function Icon Function Preset Flip Tour Reset Pattern Settings Scan Aux on-off button Rotate Go to menu Note: The name of the command will be grayed out if the function is not supported. See below for detailed information on each PTZ function. To configure the functions above, click the Settings button.
  • Page 43 To create and manage preset camera configurations, follow the steps below: • Configure the camera positioning as needed. • Click the Set button and then input the preset number. • Click the Set button to save the current preset. • Click Del Preset to delete the current preset.
  • Page 44 To create a pattern, click Begin, then use the PTZ controls to move the camera around. Once finished, click End to end and save the pattern. During the use of pattern mode, zoom/focus/iris cannot be modified. 4.4.2.4 Border The border function allows for constraining the area of movement for the cameras during any PTZ function. To set up borders, move the camera using the PTZ controls to the left limit, then click Left to designate that position as the left limit.
  • Page 45: Color Settings

    4.4.2.7 Reset The reset button restores the camera to its original configuration settings. 4.4.2.8 Aux On/Off The camera may have an auxiliary function, and this feature enables its use. The aux number corresponds to the device’s slot on the PTZ decoder. 4.4.3 Color Settings Using this screen, the color settings can be configured for the camera display.
  • Page 46: Search

    Item Note Period There are two periods in one day. You can set different sharpness, brightness, and contrast setup for different periods. Effective Time Check the box here to enable this function and then set the period time. The value here is used to adjust the sharpness of the video. The value ranges from 0 to 100.
  • Page 47: Manual Recording

    4.4.5 Manual Recording Please refer to section 4.10.5.3 for more detailed information. 4.5 Navigation Bar To enable Navigation Bar functionality, go to Main Menu -> Settings -> System -> General and check the “Enable Navigation Bar” box. The Navigation Bar looks like the picture below: 4.5.1 Main Menu Click the button to go to the main menu interface.
  • Page 48: Alarm Status

    4.5.6 Alarm Status Click the button and the system goes to the alarm status interface. It is used to view device status and channel status. Please refer to chapter 4.10.3 for more information. 4.5.7 USB Manager Click the button and the system goes to the USB Manager interface. It is used to view USB information, backup, and update.
  • Page 49: Usb Device Auto Popup

    4.6 USB Device Auto Popup When you insert the USB device, the system will auto detect it and pop up the following dialogue box. It allows you to conveniently backup files, logs, configurations or update the system. See the image below for the USB Device Popup screen.
  • Page 50: Main Menu: Operation

    The Main Menu Interface is shown below: Below are short descriptions for each of the menu items on the main menu: Operation -> Search: Search and playback recorded video. Operation - > Backup: Backup recorded files onto a CD or USB drive. Operation - >...
  • Page 51: Search

    4.8.1 Search To access this screen, click the Search button in the Operation row of the Main Menu. The Search screen interface is shown below: Please refer to the following table for more information: Name Function Display Here is where the searched picture or file will be window displayed.
  • Page 52 • Playback mode:1/4/9 o In 1-window playback mode: you can select 1-16 Playback channels. o In 4-window playback mode: you can select 4 channels according to your mode and requirement. channel In 9-window playback mode: you can switch between 1-8 and 9-16 channels. selection •...
  • Page 53 In the playback mode, click it to play the next or the previous section. You can click │/ continuously when you are watching the files from the same channel. In normal play mode, when you pause the video, you can click │ and │ to begin │...
  • Page 54 • Select the file(s) you want to backup from the file list. You can mark from the list then click the backup button. Now you can see the backup menu. System supports a customized path setup. After selecting or creating new folder, click the Start button to begin the backup operation.
  • Page 55: Smart Search

    When the system is in full-screen playback mode, left click the mouse on the screen. Drag your Digital mouse to select a section and then left click the mouse to activate digital zoom. You can right zoom click the mouse to exit. Manually switch During the file playback process, you can switch to another channel via the dropdown list or...
  • Page 56: Precise Playback By Time

    4.8.1.2 Precise Playback by Time This feature allows for searching through recordings by time stamp. Select recordings from one day, click advanced search, and go to the file list interface. The user can input the time at the top right corner to search recordings by time. See image on the left side of the images below. For example, inputting the time 11:00.00 and then clicking the Search button allows for viewing all of the recorded files after 11:00.00 (The recordings include current times).
  • Page 57 • Playback Mark While in 1-window playback mode, click mark file list button to go to the marked file list interface. Double click one-mark file and you can begin playback from the marked time. • Marks Manager Click the mark manager button on the Search interface;...
  • Page 58: Backup

    4.8.2 Backup The DVR supports backup of recorded files to CD-RWs, DVDs, USB devices, eSATA devices, and through network download. In this section, USB and eSATA backup will be discussed. Network download backup options are discussed in Chapter 5 of this user manual. Clicking the backup button from the Main Menu opens the Backup screen.
  • Page 59 To start the backup, click the backup button on the bottom right of the screen. Once the backup button is clicked, the backup will begin, and the backup button turns into a stop button that allows for the cancellation of the backup. The remaining time and progress bar will show on the bottom of the screen. When the system completes the backup, a dialogue box appears informing the user about a successful backup.
  • Page 60: Shutdown

    Tip: • During the backup process, the user can click ESC to exit the current interface to use the DVR for other functions. The system will not terminate the backup process. 4.8.3 Shutdown From the Main Menu, clicking the Shutdown button will result in the appearance of a box with three options: The Shutdown option turns off the DVR.
  • Page 61: Hdd Information

    4.9.1.1. HDD Information • SATA: o This shows how many hard drives the system can support. o 1 here means the system supports a maximum of 1 HDD. The symbol on the next row shows the status of the connected hard drive. ▪...
  • Page 62: Record Info

    4.9.1.2 Record Info This screen is used to view information on recorded video, specifically recording start time and end time for all media based on each hard drive. 4.9.1.3 BPS...
  • Page 63: Version

    On this screen, current video data stream information can be viewed, as well as resolution used for each camera. All data is measured in Kilobytes per Second (KB/s). 4.9.1.4 Version This screen shows version information for the DVR. Here information such as device model, channels, system version, build date, web interface version, and serial number can be found.
  • Page 64: Network

    4.9.3. Network This screen is used to display network information. It consists of 3 screens, Online Users, Load, and Test. 4.9.3.1 Online Users This screen is used to monitor and manage users who are online. With the proper system access level, users can be disconnected or blocked.
  • Page 66: Network Load

    4.9.3.2 Network Load This screen shows the amount of bandwidth consumed on the network by the DVR. The connection status is shown as offline if the DVR is disconnected from the internet. The bottom panel is a graph that shows the fluctuation in the send and receive speed.
  • Page 67 Below is an explanation of each of the fields: • Destination IP: Input a valid IPV4 address or domain name to test connection with. • Test: This button is clicked to test the connection with the destination IP address. The test results can display average delay and packet loss rate, and network status can be viewed.
  • Page 68: Log

    4.9.4 Log On this screen, you can view the system log file. The system lists the following information: • • System Operation Account Manager • • Configuration Operation Log Clear • • Data Management File Operation • • Alarm Events Reboot Type •...
  • Page 69: Main Menu: Settings

    The backup button allows a user to backup log files. Once the backup button is clicked, the system will prompt the user to select a folder to save the log data to. 4.10 Main Menu: Settings This set of menu items allows the user to change settings for a variety of functions. 4.10.1 Camera 4.10.1.1 Image Settings This screen is allowing the user to adjust the image settings for each channel.
  • Page 70: Encode

    the whole video brightness is OK but the contrast is not correct. Please note the video may become hazy if the value is too low. If this value is too high, the dark section may lack brightness while the bright section may over expose.
  • Page 71 • Bit Rate Type: This dropdown box allows the user to select a bit rate type. The system supports two bit rate types: CBR and VBR. In VBR mode, video quality can be set. • Video/Audio: This checkbox allows the user to enable or disable Video/Audio. Audio formal can be selected as well.
  • Page 72: Channel Name

    bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. After completing the setup please click the save button to go back to the previous menu. 4.10.1.2.3 Overlay The overlay tab allows the user to change overlay settings for each channel. Below is a screenshot of the overlay tab: Below is an explanation of fields that can be modified on the overlay settings screen: •...
  • Page 73: Channel Type

    To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner.
  • Page 74: Tcp/Ip

    4.10.2.1 TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the DVR to establish connection to the network.
  • Page 75: Connection

    modification can affect the current network service. The system may pop up a dialog box to confirm setup when the MTU value is changed. Click the OK button to confirm current value and reboot, or can click the Cancel button to terminate the current modification. Before the modification, you can check the MTU of the gateway;...
  • Page 76: Pppoe

    • UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778. • HTTP Port: This field designates the Hypertext Transfer Protocol (HTTP) port number. The default value is • HTTPS Port: This field designates the Hypertext Transfer Protocol Secure (HTTPS) port number. The default value is 443.
  • Page 77 DDNS stands for Dynamic Domain Name Server. This technology is used to automatically update name servers in real time in order to help the DVR maintain a persistent address despite changes in location or configuration. What this means is that even when the DVR is restarted, moved, or reconfigured, it can keep the same IP address, thus allowing remote users uninterrupted access to the DVR, rather than having to request a new IP address to use for remote access anytime a change is made.
  • Page 78: Ip Filter

    bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. 4.10.2.5 IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the DVR. This feature helps make the DVR more secure by limiting remote access only to approved users.
  • Page 79: Email

    ▪ aa:0000: 00: 00aa: 00aa: 00aa: 00aa: 00aa can be optimized to aa: aa: aa: aa: aa: aa: aa IP addresses automatically have spaces before or after the address removed as they are entered. For adding a single IP, enter it in the Start Address field. For entering in a section of IP addresses, enter in IP addresses in both fields, ensuring that the larger number IP address is in the End Address field.
  • Page 80: Ftp

    • Subject: This field allows the user to define the subject line of the email that is sent to the receivers. • Attachment: This checkbox allows the user to enable the attachment of screenshots with emails. • Encrypt Type: This dropdown box allows the user to select an encryption type. There are two types of email encryption that are available.
  • Page 81: Upnp

    • File Length: This field allows the user to dictate how large upload files can be. • Image Upload Interval: This field allows the user to define, in seconds, how often images can be uploaded to the FTP server. • Channel: This field allows the user to pick a channel to set FTP settings for.
  • Page 82: Snmp

    To view a video on how to remotely access your DVR using UPnP, go to http://amcrest.com/videos and view the video titled “How to Gain Remote Access to Your HDCVI DVR with Universal Plug and Play”.
  • Page 83 Use of SNMP required additional software to create a Management Information Base (MIB) database. A popular set of tools for this purpose are MIB Builder and MG-SOFT MIB Browser. Using these tools, two MIB files need to be created: BASE-SNMP-MIB and DVR-SNMP-MIB. To configure SNMP, follow the steps below: •...
  • Page 84: Multicast

    To revert to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the Save button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. 4.10.2.10 Multicast Multicast is a feature that enables the DVR to broadcast it’s live view to multiple computers on the same network.
  • Page 85: Register

    ff02::8 IS-IS for IPv6 routers ff02::9 RIP routers ff02::a EIGRP routers ff02::d PIM routers ff02::16 MLDv2 reports (defined in RFC 3810) ff02::1:2 All DHCP servers and relay agents on the local network segment (defined in RFC 3315) ff02::1:3 All LLMNR hosts on the local network segment (defined in RFC 4795) ff05::1:3 All DHCP servers on the local network site (defined in RFC 3315) ff0x::c...
  • Page 86: Alarm Center

    Below is an explanation of the fields on the Register settings screen: • Enable: This checkbox allows the user to enable the Register feature for the DVR. • No: This dropdown box allows the user to select the proxy number. Currently the DVR can only configure one proxy.
  • Page 87: P2P

    The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the DVR. The HDCVI uses an app called Amcrest View, and it is available on both iOS and Android. Below is a screenshot of the...
  • Page 88: Event

    Below is an explanation of the fields on the P2P settings screen: • Enable: This checkbox allows the user to enable the P2P feature for the DVR. • Connect Status: This field shows the status of the P2P connection. Once connected using the app, this field should display the word Online.
  • Page 89 • To set the motion detection region, click and drag the mouse over the region desired. Once the region has been set, click the OK button to save the current region setup, and right click on the mouse to exit the motion detection interface.
  • Page 90 o When the setup button is clicked, the current channel’s interface comes into a full screen view. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 91 Click and drag on the yellow bars to specify time zones for motion detection. To edit multiple days at once, either click the checkboxes next to the names, or click the checkbox next to All in order to edit all of the days at once. Once the checkbox is clicked, it will turn into this icon in order to indicate that all of those days can be changed together.
  • Page 92 • Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
  • Page 93 any modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. 4.10.3.1.2 Video Loss The video loss settings screen is where the DVR can be setup to notify the user any time there is video loss on any of the channels.
  • Page 94 Click and drag on the yellow bars to specify time zones for video loss. To edit multiple days at once, either click the checkboxes next to the days desired, or click the All checkbox in order to edit all of the days at once.
  • Page 95 • Show Message: This checkbox allows the user to enable the system to show an on-screen message when a video loss alarm is triggered. • Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when a video loss alarm is triggered.
  • Page 96 Note: The difference between video masking and video loss is that video loss refers to the loss of signal, while video masking relates to obstructions on the camera itself. If the camera’s cable is cut or the camera is unplugged from power that constitutes video loss, as the signal is no longer reaching the camera.
  • Page 97 Click and drag on the yellow bars to specify time zones for video masking. To edit multiple days at once, either click the checkboxes next to the days desired, or click the All checkbox in order to edit all of the days at once. Once the checkbox is clicked, it will turn into this icon in order to indicate that all of those days can be changed together.
  • Page 98: Abnormality

    • Show Message: This checkbox allows the user to enable the system to show an on-screen message when a video masking alarm is triggered. • Alarm Upload: This checkbox allows the user to enable the system to upload alarm information when a video masking alarm is triggered.
  • Page 99 Below is an explanation of the fields on the HDD Abnormality settings screen: • Event Type: This field allows the user to specify which HDD abnormality event type they would like to configure settings for. o No Disk: No hard drive is detected. o Disk Error: The hard drive has an error.
  • Page 100 Below is an explanation of the fields on the Network Abnormality settings screen: • Event Type: This field allows the user to specify which Network abnormality event type they would like to configure settings for. Net Disconnected: The network connection has been disconnected. o IP Conflict: There is a device on the network with the same IP address.
  • Page 101: System

    4.10.4 System 4.10.4.1 General This screen displays general settings for the DVR. Below is a screenshot of the general settings screen: Below is an explanation of the fields on the General settings screen: • Device ID: This field allows the user to customize the name of the HDCVI. •...
  • Page 102 Mouse Speed: This sliding scale allows the user to increase the movement and double click speed of the mouse. To rest to default settings, click the Default button near the bottom left hand corner. To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner.
  • Page 103 – Dash o / Forward Slash o Underscore • System Time: This field allows the user to set the system time and time zone. Click Save to save the system time as it is shown in the display. • Time Zone: This dropdown box allows the user to specify a time zone for the DVR to use. DST: This checkbox allows the user to activate DST for the system.
  • Page 104 • 1: This number indicates how many holidays are in the system. Each line item has a number to signify its place in the list. • Status: This dropdown box indicates the status of the holiday. There are two options: o Open: The holiday is active, and the DVR will stop recording for that holiday period.
  • Page 105: Display

    4.10.4.2 Display 4.10.4.2.1 Display This screen is used to set display settings for the DVR. Below is a screenshot of the display settings screen: Below is an explanation of the fields on the Display settings screen: • Transparency: This slider allows the user to change the transparency of the menu screens on the DVR. The range goes from 0% to 100%.
  • Page 106 This screen is used to activate tour functionality for the live preview. Below is a screenshot of the Tour Setup screen: Below is an explanation of the fields on the Tour Setup settings screen: • Enable Tour: This checkbox allows the user to enable the tour functionality. An alternate way to enable or disable tour is by clicking on the navigation bar.
  • Page 107 This screen is used to configure zero channel encoding functionality. This feature allows for the preview of several channels in one channel’s window. Note: This feature only works on the Web Access view. Below is a screenshot of the Zero-Channel Encoding settings screen: Below is an explanation of the fields on the Zero-Channel Encoding settings screen: •...
  • Page 108: Pan/Tilt/Zoom

    4.10.4.3 Pan/Tilt/Zoom This screen is used to configure Pan/Tilt/Zoom (PTZ) functionality. Below is a screenshot of the PTZ settings screen: Below is an explanation of the fields on the PTZ settings screen: • Channel: This dropdown box allows the user to pick which channel they would like to change PTZ settings for. •...
  • Page 109 Below is an explanation of the fields on the Text Overlay settings screen: • Protocol: This dropdown box allows the user to pick a protocol for text overlay. The options are ATM/POS and POS. Default is POS. • Overlay Channel: This field allows the user to pick which overlay channels should be used with the video. Overlay Mode: These checkboxes allow the user to preview and enable the text overlay feature.
  • Page 110: Account

    4.10.4.5 Account This menu is used to manage user accounts, user account passwords, and user groups. Below are a few considerations to keep in mind when editing this information: • The DVR comes with 2 usernames by default: Username: admin Password: admin o Username: default Password: default...
  • Page 111 4.10.4.5.1 User This screen is used to configure User Account settings. Below is a screenshot of the User Account settings screen: Below is an explanation of the fields on the User Account settings screen: • Number: This number indicates how many users are in the system. Each line item has a number to signify its place in the list.
  • Page 112 Note: • It is recommended to give the general user fewer rights than an administrative one. • When a new user is created, a MAC address can be entered for the user. This can limit the user's ability to logon from another device. If left blank, the user can logon from any MAC address. •...
  • Page 113: Auto Maintain

    Below is an explanation of the fields on the User Group settings screen: • Number: This number indicates how many groups are in the system. Each line item has a number to signify its place in the list. • Group Name: This column indicates an account's username. •...
  • Page 114: Config Backup

    Below is an explanation of the fields on the Auto Maintain settings screen: • Auto Reboot System: This dropdown field allows the user to set a day of the week and time to automatically reboot the system in order to keep the system healthy. •...
  • Page 115: Default

    Below is an explanation of the fields on the Config Backup settings screen: • Device Name: This dropdown field allows the user to select a device to pull configuration data from. • Refresh: This button refreshes the list of devices connected to the DVR. •...
  • Page 116: Update

    There are 5 different settings areas that can be reset to default settings: Camera settings, Event settings, Network settings, System settings, and Storage settings. All of these settings can be reset by the use of the All checkbox. The following settings are also reset with a factory reset: •...
  • Page 117: Storage

    Once the USB device with the firmware update is plugged in, navigate to this screen and click the Start button to begin the firmware update process. 4.10.5 Storage This set of menu items deal with storage of data on the DVR. 4.10.5.1 Schedule This screen is used to specify the recording schedule for both recorded video and snapshots.
  • Page 118 Below is an explanation of the fields on the Record settings screen: • Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for. • PreRecord: This field allows the user to capture extra video that occurs before an event. Up to 30 seconds of video prior to a recording event can be captured in order to provide context to a recording.
  • Page 119 OK to return to the video loss settings screen. Click Cancel to undo any changes and return to the recording settings screen. Click Default to use the default settings. In order to specify time zones in greater detail for each day, click the button to the left of the time bar, and the Time Period setup screen will appear.
  • Page 120 Note: Prior to setting up a schedule for snapshots in this menu, it is highly recommended to do the following 3 steps. 1. Go to Main Menu -> Settings -> Storage -> Record and enable snapshot for any channels that may be using this feature.
  • Page 121: Hdd Manage

    • Snapshot Recording Schedule: To specify a snapshot recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, either click the checkboxes next to the days desired, or click the “All” checkbox in order to edit all of the days at once. Once the checkbox is clicked, it will turn into this icon in order to indicate that all of those days can be changed together.
  • Page 122 This screen is meant to help the user monitor the DVR’s hard drives. Using this screen, the user can see the current HDD type, status, and capacity. The user can also use this screen to format hard drives and change hard drive properties.
  • Page 123: Record

    To refresh the hard drive list, click Refresh near the bottom left hand corner. To format a hard drive, select a hard drive to format from the list, and then click Format near the bottom left hand corner. To confirm settings, click the OK button near the bottom right hand corner.
  • Page 124: Hdd Detect

    To confirm settings, click the OK button near the bottom right hand corner. To cancel any modifications, click the Cancel button near the bottom right hand corner. To apply the settings, click the Apply button near the bottom right hand corner. 4.10.5.4 HDD Detect This screen allows the user to run an error detection report on the DVR’s hard drives.
  • Page 125 To view detailed results of the report, double click the line item, or click the magnifying glass in the view column of the report. The detailed view looks like the screenshot below: The Detect Results tab shows a visual representation of the hard drive scan results. The S.M.A.R.T. tab shows S.M.A.R.T.
  • Page 126: Web Operation

    5 Web Operation One of the main features of the Amcrest 1080p-Lite DVR is the ability to access the DVR and all of its features through the web. Whether you want to view the live feed from remote location, or you want the ability to display the live feed on multiple computers on your local network, the Amcrest 1080p-Lite DVR can accommodate all of those needs.
  • Page 127: Remote Web Access

    • Visit http://amcrest.com/contacts and use the email form • Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 • Email Amcrest Customer Support support@amcrest.com 5.2 Remote Web Access...
  • Page 128: Port Forwarding Remote Access Setup

    For more information on UPnP, see section 4.10.2.8. For more information on DDNS, see section 4.10.2.4. If the process above is not working, please contact Amcrest Support via one of the following options: •...
  • Page 129 5.2.3 AmcrestView.com P2P Remote Access Setup Port Forwarding is an alternative method to setting up remote access for the Amcrest HDCVI DVR. This method should only be used if the UPnP/DDNS Remote Access method did not work. For more information on how to setup the DVR using this method, see section 5.2.1.
  • Page 130: Web Access Interface

    3. Once activated, download and install the plugin for your web browser. The installation of the plugin will require all web browsers to close. 4. Log in to your account. To add a DVR, click the “Add Device” button. Give the DVR a name, enter the UID (found on the bottom of your DVR), then enter the login details for the DVR.
  • Page 131: Wan Live View Interface

    Default b. G711a G711u d. PCM 4. Instant Record Button: This button allows the user to begin manual recording. Click the button again to restore the system to the previous recording mode. 5. Local Play Button: This button allows the user to playback saved files from their PC. Saved files have a .dav extension.
  • Page 132: Playback Interface

    Logout: This button logs the user out of the system. See section 5.6. 2. Channel List: On this side bar, there is a list of all the channels available, as well as an Open All button. The Open All button enables/disables real-time channel monitoring for all of the channels. To switch between the main stream and the sub stream, click the channel name and select which stream to use.
  • Page 133 This is the interface for the DVR web access playback menu. There are 6 main sections: 1. View Selection: This panel allows the user to view the different channel layouts. 2. Calendar: This panel allows the user to pick a date that they would like to playback video from. 3.
  • Page 134 This is the Download by Time screen. The top part of the screen allows the user to select a channel and a time frame from which to download any recorded video. The Download to Local button opens a dialog box asks the user to where to save the downloaded file.
  • Page 135: Alarm Interface

    5.3.4 Alarm Interface This is the interface for the DVR's Alarm management menu. There are 4 main sections. See the table below for more information: Number Section Parameter Function Alarm Video loss The system triggers the alarm when video loss occurs. Type Motion detection The system triggers the alarm when motion detection...
  • Page 136: Web Access Settings Menu

    Operation Prompt The system automatically pops up an alarm icon on the Alarm button in the main interface when there is an alarm. Alarm Play alarm sound The system sends out an alarm sound when an alarm Sound occurs. A custom sound can be used. Sound path Here you can specify the alarm sound file.
  • Page 137: Encode Settings

    • Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. • Period: This dropdown box allows the user to select a period of time for which to modify the image settings. The user can configure up to 2 periods to encompass the entire 24 hours in the day. Click the checkbox to enable the period image settings changes.
  • Page 138 Below is an explanation of the fields on the Encode settings screen: Parameter Function Channel This dropdown box allows the user to select a channel from the dropdown list to modify. Video Enable This checkbox allows the user to enable the extra video stream. This is checked by default for the main stream.
  • Page 139 Reference Bit This is the recommended bit rate value according to the resolution and Rate frame rate selected. I Frame This field allows the user to set the P frame amount between two I frames. The value ranges from 1 to 150 seconds. Default value is 50. Recommended value is frame rate *2.
  • Page 140 Snapshot This is to set snapshot frequency. The value ranges from 1 to 7 seconds. Frequency The maximum setting for a customized interval is 3600s/picture. To copy settings to another channel, click the Copy button. To confirm settings, click the Save button. To refresh the page, click the Refresh button.
  • Page 141: Channel Name

    5.4.1.2.4 Path The path tab allows the user to specify a path to record snapshots and manual recordings to on the PC. Below is a screenshot of the path tab: To confirm settings, click the Save button. To revert to default settings, click the Default button. 5.4.1.3 Channel Name Here you can set channel name.
  • Page 142 Below is an explanation of the fields on the TCP/IP settings screen: Parameter Function Mode Static vs DHCP: This check box allows the user to choose between a static IP address, and a dynamic IP address. DHCP stands for Dynamic Host Configuration Protocol, and this enables the DVR to automatically obtain an IP address from another network device such as a server or more commonly, a router.
  • Page 143: Connection

    The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the DVR. The HDCVI uses an app called Amcrest View, and it is available on both iOS and Android. Below is a screenshot of the...
  • Page 144: Pppoe

    Below is an explanation of the fields on the Connection settings screen: Parameter Function Maximum This field represents the maximum amount of users that can be Connection connected to the DVR at the same time. The maximum number of users the DVR can support at one time is 128.
  • Page 145: Ip Filter

    allowing remote users uninterrupted access to the DVR, rather than having to request a new IP address to use for remote access anytime a change is made. To use this feature, users will need to setup an account with a DDNS service. The DVR supports a variety of DDNS services such as Quick DDNS, NO-IP DDNS, CN99 DDNS, Dyndns DDNS, and private DDNS services.
  • Page 146: Email

    Below is an explanation of fields on the IP Filter settings screen: • Enable: This checkbox allows the user to enable the IP Filter feature. Many of the other fields below cannot be edited if this checkbox is not checked. •...
  • Page 147 Below is an explanation of the fields on the Email settings screen: Parameter Function Enable This checkbox allows the user to enable the email feature. SMTP Server SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. Port This field allows the user to enter the port that corresponds to the selected SMTP server.
  • Page 148: Ftp

    Receiver This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the DVR. Up to 3 email addresses can be entered in this field.
  • Page 149: Upnp

    • Remote Directory: This field allows the user to designate which folder the DVR will upload files to. • File Length: This field allows the user to dictate how large upload files can be. • Image Upload Interval: This field allows the user to define, in seconds, how often images can be uploaded to the FTP server.
  • Page 150: Snmp

    To view a video on how to remotely access your DVR using UPnP, go to http://amcrest.com/videos and view the video titled “How to Gain Remote Access to Your HDCVI DVR with Universal Plug and Play”.
  • Page 151: Multicast

    • Open the tree list on the MG-SOFT MIB Browser. This software shows device configuration. Using this software, the user can see how many video channels and audio channels the device has, as well as view other information about the DVR. Note: SNMP port number and Trap number should not be the same, as it will cause a port conflict and neither will work.
  • Page 152: Register

    ff02::6 OSPFv3 All DR routers ff02::8 IS-IS for IPv6 routers ff02::9 RIP routers ff02::a EIGRP routers ff02::d PIM routers ff02::16 MLDv2 reports (defined in RFC 3810) ff02::1:2 All DHCP servers and relay agents on the local network segment (defined in RFC 3315) ff02::1:3 All LLMNR hosts on the local network segment (defined in RFC 4795) ff05::1:3...
  • Page 153: Alarm Center

    • Port: This field allows the user to enter the proxy port number. o Note: Do not enter a network default port for this port number. It may result in a port conflict. • ID: This field allows the user to enter the proxy ID number. To confirm settings, click the Save button near the bottom right hand corner.
  • Page 154: Event

    Click the Create Server Certificate button to create a server certificate. The create server certificate screen looks like the screenshot below: Click the Download Root Certificate to download a root certificate. The system will allow the user to download the root certificate to any folder on their PC.
  • Page 155 Below is a screenshot of the period setup screen: Below is a screenshot of the region setup screen:...
  • Page 156 Below is a screenshot of the PTZ Activation screen: Below is a description of the fields on the Motion Detection settings page: Parameter Function Enable This checkbox allows the user to enable the motion detection function for a specific channel. Period This setup button takes the user to the motion detection period settings screen.
  • Page 157 Anti-dither This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or a channel can begin recording.
  • Page 158 Snapshot This checkbox allows the user to enable the system to take a snapshot when a motion detection alarm is triggered. Multiple cameras can be specified to perform a tour. Alarm out This checkbox allows the user to enable the system to upload alarm information when a motion detection alarm is triggered.
  • Page 159 Below is a description of the fields on the Video Loss settings page: Parameter Function Enable This checkbox allows the user to enable the video loss function for a specific channel. Period This setup button takes the user to the video loss period settings screen. Record This checkbox allows the user to enable the system to record video for that Channel...
  • Page 160 The camera masking settings screen is where the DVR can be setup to notify the user any time there is camera masking on any of the channels. Below is a screenshot of the camera masking settings screen: Below is a screenshot of the period setup screen: Below is a screenshot of the PTZ Activation screen: Below is a description of the fields on the Video Loss settings page: Parameter...
  • Page 161: Abnormality

    Enable This checkbox allows the user to enable the camera masking function for a specific channel. Period This setup button takes the user to the camera masking period settings screen. Record This checkbox allows the user to enable the system to record video for that Channel channel when a camera masking alarm is triggered.
  • Page 162 Parameter Function Error Type Error Type: This field allows the user to specify which HDD abnormality event type they would like to configure settings for. • No Disk: No hard drive is detected. • Disk Error: The hard drive has an error. •...
  • Page 163: Storage

    Show This checkbox allows the user to enable the system to show an on-screen message message when a network error occurs. Send Email This checkbox allows the user to enable the system to send an email when a network error occurs. Buzzer This checkbox allows the user to enable the system to activate a buzzer when a network error occurs.
  • Page 164 Below is a screenshot of the time period setup screen: Below is a screenshot of the copy screen: Below is an explanation of the fields on the Schedule settings screen: Parameter Function Channel This dropdown box allows the user to pick which channel they would like to change video recording settings for.
  • Page 165 Pre-record This field allows the user to capture extra video that occurs before an event. Up to 30 seconds of video prior to a recording event can be captured in order to provide context to a recording. Redundancy This checkbox allows the user to enable the redundancy backup feature. This feature allows the DVR to record video to two hard drives concurrently in order to ensure that in the case of a hard drive failure, the recorded data may be backed up to another hard drive.
  • Page 166 Below is a screenshot of the time period setup screen: Below is a screenshot of the copy screen: Below is an explanation of the fields on the Snapshot settings screen: Parameter Function Channel This dropdown box allows the user to pick which channel they would like to change snapshot recording settings for.
  • Page 167: Hdd Manage/Local Storage

    Setup In order to specify time zones in greater detail for each day, click the setup button to the left of the time bar, and the Time Period setup screen will appear. The system allows for the configuration of up to 6 different time periods. Click the checkbox to the left of the time period to enable that time period.
  • Page 168: Record

    ▪ Write-Only: This allows the DVR to write data to the HDD, but not read any data from ▪ Read/Write: This allows the DVR to both read and write data on the HDD. o Status: This column shows the status of the connected hard drive. There are 3 statuses: ▪...
  • Page 169: System

    5.4.5 System 5.4.5.1 General The general settings interface includes general, date/time, and holiday settings. 5.4.5.1.1 General This screen displays general settings for the DVR. Below is a screenshot of the general settings screen: Parameter Function Device ID This field allows the user to customize the name of the HDCVI. Device No.
  • Page 170 Navigation This checkbox allows the user to enable the navigation bar that shows on the main screen. To confirm settings, click the Save button. To refresh the page, click the Refresh button. To revert to default settings, click the Default button. 5.4.5.1.2 Date &...
  • Page 171 NTP Server This field allows the user to set the NTP server IP address. Clicking the Manual Update button pulls a time update from the server. NTP Port This field allows the user to set the NTP server port number. Number Interval This field allows the user to set the NTP synchronization interval.
  • Page 172: Display

    To confirm settings, click the Save button. To refresh the page, click the Refresh button. 5.4.5.2 Display 5.4.5.2.1 Display This screen allows the user to adjust display settings, tour settings, and zero-channel encoding settings for the DVR. Below is an explanation of the fields on the Display settings screen: Parameter Function Resolution...
  • Page 173 Below is an explanation of the fields on the Tour Setup settings screen: Parameter Function Enable Tour This checkbox allows the user to enable the tour functionality. Interval This field allows the user to set an interval in seconds for how quickly the tour cycles through channels.
  • Page 174: Pan/Tilt/Zoom

    Below is an explanation of the fields on the Zero-Channel Encoding settings screen: Parameter Function Enable This checkbox allows the user to enable the zero-channel encoding functionality. Compression This dropdown box allows the user to select the compression settings used by the system for zero-channel encoding.
  • Page 175: Text Overlay

    Below is an explanation of the fields on the PTZ settings screen: Parameter Function Channel This dropdown box allows the user to pick which channel they would like to change PTZ settings for. Control This dropdown box allows the user to pick which control move they would like Mode to use for the specified channel.
  • Page 176: Account

    Below is an explanation of the fields on the Text Overlay settings screen: • Protocol: This dropdown box allows the user to pick a protocol for text overlay. The options are ATM/POS and POS. Default is POS. • Overlay Channel: This field allows the user to pick which overlay channels should be used with the video. Overlay Mode: These checkboxes allow the user to preview and enable the text overlay feature.
  • Page 177 • The DVR comes with 2 usernames by default: Username: admin Password: admin o Username: default Password: default • It is highly recommended to change the passwords for the admin and default accounts. • Each user name and user group name can only contain letters, numbers, underline marks, dashes, or dots. No empty spaces are allowed.
  • Page 178 Note: • It is recommended to give the general user fewer rights than an administrative one. • When a new user is created, a MAC address can be entered for the user. This can limit the user's ability to logon from another device. If left blank, the user can logon from any MAC address. •...
  • Page 179 • Number: This number indicates how many groups are in the system. Each line item has a number to signify its place in the list. • Group Name: This column indicates an account's username. • Modify: This column has a button that allows for the account's properties to be edited. •...
  • Page 180: Config Backup

    • Auto Reboot System: This dropdown field allows the user to set a day of the week and time to automatically reboot the system in order to keep the system healthy. • Auto Delete Old Files: This dropdown field allows the user to delete old files. The two settings are Never and Customized.
  • Page 181: Upgrade

    There are 5 different settings areas that can be reset to default settings: Camera settings, Event settings, Network settings, System settings, and Storage settings. All of these settings can be reset by the use of the All checkbox. The following settings are also reset with a factory reset: •...
  • Page 182: Log

    This screen is used to display record channel information, alarm input information, alarm output information, system serial number, and system version. Below is a screenshot of the version screen: 5.5.2 Log This screen is used to keep a log of all activity on the DVR. Below is a screenshot of the Log screen: The system lists the following information: •...
  • Page 183: Online Users

    Type This dropdown box allows the user to select which type of log they want to view. Log types include: system operation, configuration operation, data operation, event operation, record operation, user management, and log clear. Start time This field allows the user to set the start time of the requested log. End time This field allows the user to set the end time of the requested log.
  • Page 184: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The DVR does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The power button is damaged or malfunctioning. •...
  • Page 185 4. There is no video output on any of the channels. Below are a few possible reasons why this may be occurring: • The DVR firmware is incompatible with the attached cameras. Upgrade to the latest firmware. • The image brightness is set to 0. Change the brightness using the image settings or restore the DVR to factory default settings.
  • Page 186 • The time and date settings may not be configured correctly. • The battery inside the DVR may be loose, or the battery is running low. 11. PTZ control is not working. Below are a few possible reasons why this may be occurring: •...
  • Page 187 The PC may not have DirectX 8.1 or higher. • The PC may not have Windows XP or higher. 23. Forgot local menu operation password or network password Please contact Amcrest support to reset the DVR's password. To contact Amcrest support, please do one of the following: •...
  • Page 188: Appendix A: Hard Disk Drive (Hdd) Capacity Calculation

    Canada: 437-888-0177 UK: 203-769-2757 • Email Amcrest Customer Support support@amcrest.com 24. When I login via HTTPS, a dialogue says the certificate for this website is for another address. Please refer to section 5.4.2.13 for directions on how to create a server certificate.
  • Page 189: Appendix B: Compatible Backup Device List

    In the formula: means the recording time for each day (hour) means number of days for which the video shall be kept that is needed for all channels in Step 3: According to Formula (3) to calculate total capacity (accumulation) the DVR during scheduled video recording.
  • Page 190 Sandisk Cruzer Freedom 256M Sandisk Cruzer Freedom 512M Sandisk Cruzer Freedom Sandisk Cruzer Freedom DataTraveler Ⅱ Kingston DataTraveler Ⅱ Kingston Kingston DataTraveler Kingston DataTraveler Maxell USB Flash Stick 128M Maxell USB Flash Stick 256M Maxell USB Flash Stick 512M Maxell USB Flash Stick Maxell USB Flash Stick...
  • Page 191 Kingston Data Traveler Locker+ 32GB Netac U228 Compatible SD Card List Please refer to the following sheet for compatible SD card brands. Brand Standard Capacity Card type Transcend SDHC6 16GB Kingston SDHC4 Kingston Kingston Sandisk SDHC2 Micro-SD Sandisk Micro-SD Compatible Portable HDD List Please refer to the following sheet for compatible portable HDD brands.
  • Page 192 Samsung TS-H653 Sony DRU-V200S Sony DRU-845S Samsung TS-H653 Pioneer DVR-217CHG GH22NS30 Compatible SATA HDD List NOTE: Please upgrade the DVR firmware to latest version to ensure the accuracy of the table below. SATA hard drives should be connected to the DVR's SATA port. It is recommended to use a hard drive with a capacity between 500 gigabytes and 4 terabytes.
  • Page 193 Seagate Seagate Pipeline HD2 ST3320311CS 250G SATA Seagate Seagate Pipeline HD2 ST3500414CS 500G SATA Seagate Seagate Pipeline HD2 ST3500312CS 500G SATA Seagate Seagate Pipeline HD2 ST31000424CS SATA Seagate Seagate Pipeline HD2 ST31000322CS SATA Seagate Seagate Pipeline HD2 ST1000VM002 SATA Seagate Seagate Pipeline HD2 ST1500VM002 SATA...
  • Page 194 Seagate Seagate Constellation ST33000652NS SATA ES.2 Seagate Seagate Constellation ST32000647NS SATA ES.2 Westem Digital Cariar SE WD3200JD 320G SATA Westem Digital Cariar SE WD3000JD 300G SATA Westem Digital Cariar SE WD2500JS 250G SATA Westem Digital Cariar SE16 WD7500KS 750G SATA Westem Digital Cariar SE16 WD5000KS...
  • Page 195: Appendix C: Compatible Cd/Dvd Device List

    Westem Digital WD AV-GP WD7500AVDS 500G SATA Westem Digital WD AV-GP WD500AVDS 500G SATA Westem Digital WD AV-GP WD10EUCX SATA Samsung Samsung—HA HA500LJ/CE 500G SATA Samsung Samsung—HA HA751LJ 750G SATA Samsung Samsung—HA HA101UJ/CE SATA Samsung Samsung—HD HD502HI/CEC 500G SATA Samsung Samsung—HD HD103SI/CEC SATA...
  • Page 196: Appendix D: Compatible Display List

    Appendix D: Compatible Display List Please refer to the following sheet for the compatible device brands. Brand Model Dimension (Unit: inch) ET-0007-TA 19-inch (wide screen) BENQ(LCD) E178FPc 17-inch DELL(LCD) Q7T4 17-inch BENQ(LCD) BENQ(LCD) Q7T3 17-inch LXB-L17C 17-inch LENOVO(LCD) 225BW 22-inch (wide screen) SANGSUNG(LCD)...
  • Page 197 D-LinK DES-1016D 10/100M self-adaptive D-LinK DES-1008D 10/100M self-adaptive There are five network modes: 1、 AUTO Ruijie RG-S1926S 2、 HALF-10M 3、 FULL-10M 4、 HALF-100M 5、 FULL-100M H3C-S1024 10/100M self-adaptive TP-LINK TL-SF1016 10/100M self-adaptive TP-LINK TL-SF1008+ 10/100M self-adaptive...
  • Page 198 Appendix F: Compatible Wireless Mouse List Please refer to the following sheet for compatible wireless mouse brands. Brand Model Rapoo 3500 Logitech M215 Shuangfeiyan Tianyao G7-630...
  • Page 199 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. • If you have any questions or concerns, please contact us at support@amcrest.com, or call us at 888212-7538.

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