Getting On-Line With A Control Panel - Honeywell VISTA-32FBPT Installation And Setup Manual

4. Operator access levels: Operators may be assigned various levels of access to the downloader, each having its own
log-on code. The access levels allow the operators read/write capabilities of the customers' account information. For
a detailed explanation of the access levels, see the downloading software User Manual.
NOTES:
Each time the control panel is accessed successfully, a Callback Requested report is sent to the central station, if
•
Opening reports are programmed.
When the system is downloading, the keypad displays "MODEM COMM."
•
After each download or save an automatic time stamp is done to indicate the last download (or save) and the
•
operator ID number.
A complete hard copy of each individual account can be obtained by connecting a printer to the computer. Refer to
•
your computer Owner's Manual or contact your dealer for printer recommendations.

Getting On-Line with a Control Panel

At the protected premises, the control panel must be connected to the existing telephone line (refer to the SECTION 3:
Installing the Control). No programming of the panel is required before downloading to an initial installation.
When establishing a connection between the computer and the control panel, the following occurs:
Stage What Happens
1 The computer calls up the control panel. (The phone number for each customer must be entered into the
customer's account file on the computer.)
2 The control panel answers the phone call at the pre-programmed ring count and executes a handshake with
the computer.
3 The computer sends a request for callback to the control, unless callback is not required.
4 The panel acknowledges the request and hangs up. During the next few seconds, the control processes the
request, making sure certain encrypted information received from the computer matches its own memory.
5 Upon a successful match, the control panel seizes the phone line and calls the computer back, unless
callback is not required. (The phone number to which the computer's modem is connected must be
programmed into the control field ∗35.)
6 The computer answers, usually by the second ring, and executes a handshake with the panel.
7 The panel then sends other default information to the computer. If this information matches the computer's
information, a successful link is established. The system is now "on-line" with the computer.
Alarms and Trouble responses and reports are disabled during actual uploading or downloading sessions. If
•
you are on- line, but not actively uploading or downloading, all alarms report immediately. All other reports are
delayed until you complete the session.
The keypads remain active when on-line with a control, but are inactive during actual uploading or
•
downloading sessions.
To download a control without programming any information, perform the following steps:
Step Action
1 Enter the Installer Code + [#] + [5]. The panel temporarily enables a ring count of 5 and sets the Download
Callback option to "1" (callback not required).
2 From the computer, call the panel using the downloader software set to "First Communication" Mode.
The downloader establishes a session with no callback. The panel information can then be downloaded.
On-Line Control Functions
The following functions can be performed while on-line with a control panel (see field ∗37):
Arm the system in the AWAY Mode; disarm the system
•
• Bypass a zone
Force the system to accept a new program download
•
• Shut down communication (dialer) functions (for nonpayment of monitoring fees in an owned system)
Shut down all security system functions (for nonpayment for a leased system)
•
60