Troubleshooting For The Multifunction Finisher And Face Down Finisher; The Multifunction Finisher Or Face Down Finisher Does Not Operate; When You Copy The Original, The Paper Is Stapled At The Wrong Position; Staples Do Not Penetrate Well, E.g., They Bend Or Crush. / Paper Is Not Output From The Face Down Finisher - Riso 9630 Troubleshooting Manual

Troubleshooting for the Multifunction Finisher and Face Down Finisher

This section describes how to troubleshoot problems related to the optional multifunction finisher and face down finisher.
The multifunction finisher or face
down finisher does not operate.
• Make sure that the power plug is properly inserted
into the electrical outlet.
• Make sure that the main power switch of the printer
is turned on.
• Press the [Power] key on the operation panel to
restart the machine. If the multifunction finisher or
face down finisher still does not operate, contact
your dealer or authorized service representative.
When you copy the original, the paper
is stapled at the wrong position.
The orientation of the loaded original may not
match the [Original Orientation] setting on the
[Staple / Punch] or [Staple] screen.
[Copy] screen  [Staple / Punch] or [Staple]  set
[Original Orientation]
[Storage] - [Save] screen  select folder  [Save
Document]  [Staple / Punch] or [Staple]  set
[Original Orientation]
[Auto Image Rotation] has not been set to [ON].
If it is set to [OFF], the machine cannot staple or punch
the paper at the correct position.
[Copy] screen  [Auto Image Rotation]
[Storage] - [Save] screen  select folder  [Save
Document]  [Auto Image Rotation]
2-20
Staples do not penetrate well, e.g.,
they bend or crush. / Paper is not
output from the face down finisher.
There may be too many sheets for stapling.
• When using the multifunction finisher
The number of sheets that can be stapled are as
follows: 100 sheets for 85 g/m
(Letter) or smaller paper, and 65 sheets for paper
larger than A4 (Letter).
• When using the face down finisher
The number of sheets that can be stapled are as
follows: 50 sheets for 85 g/m
(Letter) or B5 paper, and 25 sheets for A3 or B4
(Ledger or Legal) paper.
If staples do not penetrate properly when using the
number of sheets specified above, contact your dealer
or authorized service representative.
A staple is jammed inside the
machine.
Follow the procedure described in "Stapler Jams
(Multifunction Finisher)" (p. 2-21) and "Stapler Jams
(Face Down Finisher)" (p. 2-23) to remove the staple.
Sheets come out loosely stacked on
the face down finisher. / Printouts are
curled back.
The tray position of the face down finisher (fixed
position of  mark) may not be aligned
properly.
Change the tray position depending on the paper type
or output condition.
To print on many sheets in B5 size or smaller by
offsetting or without sorting, set the fixed position of

the mark to the position shown below.
ComColor GD Series Troubleshooting Guide
2
(23-lb bond) A4
2
(23-lb bond) A4