Troubleshooting For Storage And Usb; Files Saved On A Usb Flash Drive Are Not Displayed On The Printer; Cannot Print Properly On Irregular Sized Paper; Paper Is Loaded But The "Set Paper." Error Message Is Displayed - Riso 9630 Troubleshooting Manual

Troubleshooting for Storage and USB

This section describes how to troubleshoot problems related to saving and loading files to and from storage and USB.
For more information on problems that cannot be resolved using the information here, see "Troubleshooting for the Printer
Driver and Printing" (p. 2-13), "Troubleshooting for Copying" (p. 2-16), and "Troubleshooting for Scanning" (p. 2-17).
Files saved on a USB flash drive are
not displayed on the printer.
You may not have used the GD printer driver to
save the files in PRN format.
To save a PRN file to a USB flash drive, go to the
[Basic] tab on the printer driver screen and set [Output]
to [Save to USB Drive].
• Files that are created and saved using an
application cannot be printed in the format
native to the application.
Cannot print properly on irregular
sized paper.
[Manual] may not have been selected for [Paper
Size] in [Paper Selection] - [Paper Tray Setting].
To use irregular sized paper without registering it as a
paper size, enter the size of the paper in [Manual].
[Storage] - [Load] screen  select folder  select
document  [Change Setting] in the sub menu for
the document  [Paper Selection]  [Paper Tray
Setting]  [Paper Size]  [Manual]
[USB] - [Load] screen  select folder  [Open] 
select document  [Change Setting] in the sub menu
 [Paper Selection]  [Paper Tray Setting]  [Paper
Size]  [Manual]
• When [ON] is not selected, the sheet width is
set to the width of the paper tray guide and
the length is set to the maximum length of the
relevant tray. When you use the irregular
sized paper, registering the paper size
beforehand will improve the print speed and
paper alignment.
2-18
Paper is loaded but the "Set paper."
error message is displayed.
[Auto Selection] may have been set to [OFF] for
the standard tray or feed trays.
Configure [Paper Tray Setting] on the machine so that
auto selection is enabled for the standard tray or feed
tray that you are using.
[Storage] - [Load] screen  select folder  select
document  [Change Setting] in the sub menu for
the document  [Paper Selection]  [Paper Tray
Setting]  set [Auto Selection] to [ON]
[USB] - [Load] screen  select folder  [Open] 
select document  [Change Setting] in the sub menu
 [Paper Selection]  [Paper Tray Setting]  set
[Auto Selection] to [ON]

The results of color printing are poor.

You may not be using paper that is suitable for
printing.
With the inkjet system used by this machine, the
printing quality (especially for color printing) may vary
depending on the paper type. The machine uses the
most suitable color profile setting for each type of
paper when printing. As a result, if the [Paper Type]
setting does not match the type of paper that is loaded
in the machine, the full performance may not be
achieved. Check the items below.
• Check that the type of paper loaded in the paper
tray matches the paper type specified in [Paper Tray
Setting].
[Storage] - [Load] screen  select folder  select
document  [Change Setting] in the sub menu for
the document  [Paper Selection]  [Paper Tray
Setting]  [Paper Type]
[USB] - [Load] screen  select folder  [Open] 
select document  [Change Setting] in the sub menu
 [Paper Selection]  [Paper Tray Setting]  [Paper
Type]
ComColor GD Series Troubleshooting Guide