Procedure In The Event Of A Failure Or Outage - Ingenico iWL250 User Manual

Card
The terminal
information

Procedure in the event of a failure or outage

When a debit card or credit card transaction is declined, always follow the prompts displayed on the terminal.
In the event of terminal failure:
Debit card
•
Suggest another form of payment for magnetic stripe or chip debit cards.
Credit card
Check whether the card contains a chip.
•
If it does, request another form of payment. Please note that you are fully liable for manual transactions
performed with a chip credit card.
•
If not, follow the manual transaction procedure for magnetic stripe credit cards, as described in the
following section of this User Guide
Tree-diagram
Initiating a
structure of
transaction
the menus
( ).
p.37
Description Considerations
of menus and for hotel and
transactions rental industries
Back-up Additional
measures information
36