Useful Tips - Ingenico iWL250 User Manual

Card
The terminal
information
THE iWL250 TERMINAL CONTAINS :
•
A reader, located on the right side of the terminal, reads
magnetic stripe cards.
•
Another reader, located at the bottom of the terminal, reads
chip cards.
•
A contactless card reading area on the terminal screen.
Verify whether cardholder's card, contains a chip in order to
determine which reader to use. Note: a chip card also contains
a magnetic stripe.
MAGNETIC STRIPE CARD
Tree-diagram
Initiating a
structure of
transaction
the menus
CONTACTLESS CARD
CHIP CARD
INDICATOR*
CHIP
* On some cards
Description Considerations
of menus and for hotel and
transactions rental industries

USEFUL TIPS

•
The PIN generally replaces the
signature for a chip card
transaction.
However, different combinations
of PIN and signature may be
required.
Refer to terminal instructions
and request cardholder signature if a
signature line appears on the
transaction record.
•
If the transaction cannot be
completed using the card provided
by the cardholder, request another
form of payment and ask the
cardholder to contact the card
issuer.
Back-up Additional
measures information
8