Troubleshooting - UMS HYPROP Operation Manual

High-precision tuning fork electronic balance
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Symptom
There is no indication
on the display.
The display is unstable.
[M] remains flashing
without changing.
Weight indication
contains an error.
The limit function does
not work.
[Add] appears ([
]
and a value flash at
[LO].)
[o-Err] appears before
the capacity is reached.
[u-Err] is displayed.
[b-Err] is displayed.
[d-Err] is displayed.
During span adjustment
(HYPROP BALANCE):
[o-Err] is displayed.
[1-Err] is displayed.
[2-Err] is displayed.
At span adjustment
(HYPROP
BALANCEH):
[3-Err] is displayed.
[4-Err] is displayed.
During battery
installation:
The indication
disappears.
[
] flashes.
No indication is
produced.
40

12. Troubleshooting

Cause
 The AC adapter is not connected.
 The balance is subject to air currents or
vibration.
 The balance is situated on an unstable
surface.
 An object is contacting the sample being
measured, the measuring pan, or the tare.
 An error was made in the tare subtraction
procedure.
 The adjusters remain lifted, resulting in an
incorrect level.
 The indication values are inconsistent
after long hours of use, or because the
balance has been moved to a new
location.
 The limit function is not selected.
 The limit value has been erroneously
entered.
 Likely to produce errors in the counting
mode because the sample weight is
insufficient.
 Gross weight exceeded the capacity of
the balance (weight range = container +
weight of sample).
 A section of the mechanism is damaged.
 A foreign object is caught between the
measuring pan (pan base) and the balance.
 A section of the mechanism is damaged.
 The balance is exposed to static
electricity or noise.
 The electrical system of the balance is
malfunctioning.
 A weight heavier than the capacity was
used.
 The reference weight is less than 50% of
the capacity.
 Calibration produced an error of 1.0% or
more.
 Adjustment was performed with
something loaded on the measurement
pan.
 Mechanism was damaged for some
reason.
 The automatic power-off function was
activated.
 The battery capacity is low.
※ The numbers in ( ) indicate reference pages
 Check that the AC
 Check Precautions on
 Review the tare
 Check the level (8).
 Execute span adjustment
 Check the operation of
 Execute the Memory
 Check the total weight.
 Execute tare subtraction
 Contact our Technical
 Remove the measurement
 Contact our Technical
 Check that the span
 Check correct
 Consult our service
 Switch on the power
 Recharge the battery (39).
 Operate the balance with
Possible remediation
adapter is connected (8).
Use (2–4).
subtraction (10).
on the balance (27).
the limit function (22 on).
Update Method (19).
again.
Service Division or your
local dealer.
pan and examine the
surface beneath it.
Service Division or your
local dealer.
adjustment procedure
was performed correctly
(27).
span-adjustment
procedure (29).
personnel or your dealer.
again. Deactivate the
Automatic power-off
function, if necessary (13).
the AC adapter.

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