Ricoh M022 Product Support Manual
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Ricoh M022 Product Support Manual

Ricoh M022 Product Support Manual

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RICOH Americas Corporation
Introduction
Model Type
Launch Date
S/N Configuration
Product Code
Brand/Model Name
Product Code
M022
M024
M026
M028
Product Concept
The MFP product lineup of Ricoh Group is being
focused in DLT MFPs at this moment, and Ricoh
Group has made a great success with this lineup,
as you know well. On the other hand, when seeing
the lineup from the viewpoint of LT MFP, we have
only one copier based BW MFP (D069) at this
moment and no color one. Regarding Printer-based
LT MFP, we have M018 series, but there is no
model in mid-high segment. From the viewpoint of
competition, we are facing the necessity of LT
MFPs which can compete in the market.
Ver.1.1
Product Support Guide
M022 / M024 / M026 / M028
Color MFP
12/01/2010
S72YMMXXXX
S73YMMXXXX
S74YMMXXXX
S75YMMXXXX
M022
M024
M026
M028
Lanier
LD130C
Aficio MP C300
LD130CSR
Aficio MP C300SR
LD140C
Aficio MP C400
LD140CSR
Aficio MP C400SR
Page 1 of 54
Subject to change without notice
Content ID# RFG46217
Ricoh
Savin
C230
C230SR
C240
C240SR
2/1/2011

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Summary of Contents for Ricoh M022

  • Page 1 Aficio MP C400SR C240SR Product Concept The MFP product lineup of Ricoh Group is being focused in DLT MFPs at this moment, and Ricoh Group has made a great success with this lineup, as you know well. On the other hand, when seeing...

  • Page 2: Main Frame

    Product Support Guide M022 / M024 / M026 / M028 Order Number Main Frame Item Model Name EDP Code Notes Lanier LD130C Standard Mainframe Ricoh Aficio MP C300 415130 Configuration Savin C230 Printer Scanner Lanier LD130CSR Finisher Mainframe Ricoh Aficio MP C300SR...
  • Page 3 Product Support Guide M022 / M024 / M026 / M028 Product Item Description EDP Code Common / Unique Code Gigabit Ethernet Gigabit Ethernet D377-21 414204 Type B Bluetooth Interface Unit Bluetooth B826-17 412866 Type 3245 File Format File Format Converter...
  • Page 4 Product Support Guide M022 / M024 / M026 / M028 Supplies/Yields Item Name Order Code Target Yield Ricoh / Savin / Lanier Print Cartridge Black Type MP Toner Black 841295 10,000prints/bottle C400/C240/LD140C Print Cartridge Cyan Type MP Toner Cyan 841296...
  • Page 5 Product Support Guide M022 / M024 / M026 / M028 Option Compatibility Category Product Name You Must Install You Cannot Install Original ARDF comes with standard Feeding Paper Feed Unit PB1000 Paper Feeding Paper Feed Unit PB1010 Finishing 1 Bin Tray BN 1000...
  • Page 6 Branding is required as the machines are shipped as a generic version. Ricoh version machines: You must attach the model label (provided) to the front cover. Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with SP 5-907.

  • Page 7: Installation Requirements

    Product Support Guide M022 / M024 / M026 / M028 Installation Installation Requirements Temperature Range: 10 C to 32 C (50 F to 89.6 F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight)
  • Page 8 Product Support Guide M022 / M024 / M026 / M028 Power Consumption / Noise Emission Power Consumption － Max Power Full Option Max Power NA：1600 Operating Power M022 / M024: 950 M026 / M028: 1100 Ready Mode Panel Off Power...
  • Page 9 Product Support Guide M022 / M024 / M026 / M028 M026 / M028 Less than 43 (Full System) Copying M022 / M024 Less than 64.5(B&W) Less than 65(FC) M026 / M028 Less than 68(B&W) Less than 68(FC) Ver.1.1 Page 9 of 54...
  • Page 10 Product Support Guide M022 / M024 / M026 / M028 Installation Times Mainframe: 30 min Installation Time Unit (Minutes) Paper Feed Unit PB1000 Paper Feed Unit PB1100 1 Bin Tray PM1000 Side Tray Type C400 FAX unit 12.5 Fax SAF Memory...
  • Page 11 Product Support Guide M022 / M024 / M026 / M028 Parts / Special Tools / Maintenance PM Parts / Yields Mainframe Unique/Common Mainframe: M022/M024/M026/M028 Unique/Common U: Unique for this model C: Common with listed model Q’ty/ Unique or Part Number...
  • Page 12 Product Support Guide M022 / M024 / M026 / M028 Q’ty/ Interval Unique or Part Number Description Unit (Prints) Common PCDU M0262015 Color PCU U (Note 1) M0263022 Cyan Development Unit U (Note 1) M0263023 Magenta Development Unit U (Note 1)
  • Page 13 Product Support Guide M022 / M024 / M026 / M028 Special Tools & Lubricants The following special tools should be prepared for maintenance of the new model in the field: Unique or Common: U: Unique for this model Unique or Q’ty...
  • Page 14 Product Support Guide M022 / M024 / M026 / M028 Target Reliability Items Model M022 / M024 Model M026 / M028 4k/Month 6.5k/Month MAX CV 15k/Month Color ratio PM Interval Specifications / Documentation Mainframe Configuration Desk Top Scanning Element One-dimensional solid scanning through CCD...
  • Page 15 Product Support Guide M022 / M024 / M026 / M028 Enhanced Features Image Density Auto Density Selection, Manual : 9 levels Color Mode Copy Mode Copy Mode -Photo Type Selection Peper Selection Paper Type Capability Std Tray Plain Paper, Backsided Paper, Special Paper 1-3, Label...
  • Page 16 Product Support Guide M022 / M024 / M026 / M028 4 into 1 duplex 8 into 1 duplex 16 into 1 duplex 2 duplex into 1 duplex 4 duplex into 1 duplex 8 duplex into 1 duplex Shift/Erase/Margin Adjustment Centering...
  • Page 17 Product Support Guide M022 / M024 / M026 / M028 Stamp/Numbering Preset Stamp User Stamp Date Stamp Page Number Color Balance Adjustment Color Balance Program Auto Color Calibration(ACC) Sharp/Soft 7 levels Conrast 9 levels Background Density Adjustment 9 levels Under Color Removal(UCR) Adjustment 9 levels Text &...

  • Page 18: Copy Specifications

    Product Support Guide M022 / M024 / M026 / M028 Cassettes A4/LT <Custom Size Paper> width: 216mm, length: 297mm) <Custom Size Paper> width: 8.5inch length: 11.6 inch Envelope Printing Paper Feeding Capacity(LT/A4) 650 sheets( mainframe tray 550sheets + bypass tray 100...

  • Page 19: Printer Specifications

    Product Support Guide M022 / M024 / M026 / M028 CPM Color M022 / M024: over 30cpm(A4), 32cpm(LT) M026 / M028: over 40cpm(A4), 42cpm(LT) ARDF 1 to 1: over 30cpm Multiple Copying Up to 999 copies Reproduction Ratio 155%, 129%, 100%, 93%, 78%, 65%...
  • Page 20 Product Support Guide M022 / M024 / M026 / M028 PCL6 driver: 1)Windows 2000/XP/Server2003/Vista/Server2008(32bit) 2)WindowsXP/Server2003/Vista/Server2008/Server2008R2/7(64bit) Citrix 1)Citrix Presentation Server4.0(32bit) 2)Citrix Presentation Server4.5(32bit/64bit) 3)Citrix XenApp5.0(32bit/64bit) PS driver: 1)Windows 2000/XP/Server2003/Vista/Server2008(32bit) 2)WindowsXP/Server2003/Vista/Server2008/Server2008R2/7(64bit) 3)MacOS 10.2x～10.4.x 4)MacOS 10.5x～ Citrix 1)Metaframe XP(32bit) 2)Metaftame Presentation Server3.0(32bit) 3)Citrix Presentation Server4.0(32bit) 4)Citrix Presentation Server4.5(32bit/64bit)
  • Page 21 Product Support Guide M022 / M024 / M026 / M028 PostScrift Univerl Driver 1)Windows 2000/XP/Server2003/Vista/Server2008/7(32bit) 2)WindowsXP/Server2003/Vista/Server2008/Server2008R2/7(64bit) Citrix 1)Metaframe XP(32bit) 2)Metaftame Presentation Server3.0(32bit) 3)Citrix Presentation Server4.0(32bit) 4)Citrix Presentation Server4.5(32bit/64bit) 5)Citrix XenApp5.0(32bit) Scanner Specifications Color Scan Scanning Speed B&W over 30ipm (A4, SEF, 200dpi, Mono 1bit、MH compression with ADF）...
  • Page 22 Product Support Guide M022 / M024 / M026 / M028 File Format Compression Data / Compression Method On / Off Single Page TIFF BW 1bit / MMR BW 1bit, BW Grayscale, FullColor Multi Page TIFF BW 1bit / MMR BW 1bit, BW Grayscale, FullColor...
  • Page 23 Product Support Guide M022 / M024 / M026 / M028 Message: “This e-mail included attached file sent from Preset xxxx(machine model name).” Input File Name File type TIF(Single page), TIF(Multiple page), JPEG(Single page), PDF(Single Page), PDF(Multiple page), High Compression HPDF(Single Page)、High Compression HPDF(Multiple Page)
  • Page 24 Product Support Guide M022 / M024 / M026 / M028 Max. client folder numbers per send Simultaneous Transmission Mail 500 Folder 100 Group address Max. 100 destinations (To Folder: 50, To E-mail: 100) e.g. 100 destinations 50 folders included >>>OK 100 destinations 51 folders included>>>Failure...

  • Page 25: Fax Specifications

    Product Support Guide M022 / M024 / M026 / M028 Fax Specifications Circuit PSTN, PBX Compatibility ITU-T (CCITT) G3, Additional G3 (option), Resolution 8 x 3.85 line/mm, 200 x 100dpi (std.), 8 x 7.7 line/mm, 200 x 200dpi (std.), 8 x 15.4 line/mm, 16 x 15.4 line/mm, 400 x...
  • Page 26 Product Support Guide M022 / M024 / M026 / M028 Fax Specifications with Additional Memory 28MB (Approx. 2,240 pages) Option 32MB SD-RAM (24MB SAF Memory + 4MB Page Memory) Memory Backup One hour Smoothing Standard TTI/RTI Standard Standard Quick dial/ Speed dial...
  • Page 27 Product Support Guide M022 / M024 / M026 / M028 Fax Specifications Automatic Reception Standard Manual Reception Standard Substiute Reception Standard Authorized Reception Standard Multi Copy Standard Closed Network Standard Reception Time Printing Standard Center Mark Standard Checkered Mark Standard...
  • Page 28 Product Support Guide M022 / M024 / M026 / M028 Fax Specifications Network Ethernet 10BASE-T / 100BaseTX / 1000BASE-T, Wireless LAN (IEEE802.11a,b,g, WPA support) Transmit Function E-mail Scan Line Density 200 x 100 dpi(Standard character), 200 x 200 dpi(Detail character),...
  • Page 29 Product Support Guide M022 / M024 / M026 / M028 Fax Specifications LAN-Fax Editor Support Language 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian, 12.Czech, 13.Polish, 14.Portuguese, 15.Russian, 16.Korean, 17.Traditional Chinese, 18.Simplified Chinese Condition: OS need to have the same language.

  • Page 30: Document Server

    Product Support Guide M022 / M024 / M026 / M028 Fax Specifications IP-Fax Reception Function Receive faxes sent from an IP-Fax compatible fax through a network. Also capable of receiving faxes from a G3 fax connected to a telephone line via a VoIP...
  • Page 31 Product Support Guide M022 / M024 / M026 / M028 ～220 ～58.7 Thick Paper 3 ～256 ～68.3 Thick Paper 4 Thin Paper 52～60.2 13.9～16.1 ～80 ～21.3 Plain Paper 1 Plain Paper 2 ～90.2 ～24.1 ～105.3 ～28.1 Middle Thick M026 Thick Paper 1 ～130...
  • Page 32 Product Support Guide M022 / M024 / M026 / M028 B&W Copy ADF1to1 Simplex to Simplex (sec) * SEF only Legal* Letter* Half Letter* 1st Tray 18.67 18.53 19.87 18.55 18.51 2nd Tray 18.62 22.84 18.41 19.79 18.50 18.60 3rd Tray 18.62...
  • Page 33 Product Support Guide M022 / M024 / M026 / M028 4th Tray 32.52 26.14 32.41 30.43 32.43 32.21 ADF1to1 Duplex to Duplex (cpm) * SEF only Legal* Letter* Half Letter* 1st Tray 21.74 21.54 18.69 19.89 19.07 2nd Tray 21.57 17.19...
  • Page 34 Product Support Guide M022 / M024 / M026 / M028 2nd Tray 40.46 42.34 42.25 32.38 42.37 42.02 3rd Tray 40.21 42.25 42.25 32.33 42.37 42.43 4th Tray 40.35 42.80 42.46 32.21 42.11 42.11 Bypass 36.67 38.89 38.94 32.63 39.09 38.71...
  • Page 35 Product Support Guide M022 / M024 / M026 / M028 ADF1to1 Duplex to Duplex (sec) * SEF only Legal* Letter* Half Letter* 1st Tray 30.43 30.87 35.52 33.44 35.13 2nd Tray 30.32 38.32 30.67 34.47 33.37 34.81 3rd Tray 30.31 38.38...
  • Page 36 Product Support Guide M022 / M024 / M026 / M028 2nd Tray 14.29 18.50 14.14 14.94 14.20 14.21 3rd Tray 14.10 18.53 14.02 14.89 14.20 14.20 4th Tray 14.17 18.58 14.00 14.94 14.22 14.15 Bypass 15.44 18.62 15.42 16.10 19.44 15.36...
  • Page 37 Product Support Guide M022 / M024 / M026 / M028 B&W Copy Platen Cover : Simplex (sec) * SEF only Letter* Half Letter* 1st Tray 18.69 18.47 19.81 18.61 18.57 2nd Tray 18.55 18.38 19.81 18.59 18.60 3rd Tray 18.50 18.44...
  • Page 38 Product Support Guide M022 / M024 / M026 / M028 FullColor Copy Platen Cover : Simplex (sec) * SEF only Letter* Half Letter* 1st Tray 18.52 18.41 19.75 18.48 18.56 2nd Tray 18.53 18.27 19.72 18.69 18.52 3rd Tray 18.56 18.53...
  • Page 39 Product Support Guide M022 / M024 / M026 / M028 Paper Feed Unit PB1000 Paper Size A6 SEF~A4SEF, HLT SEF~LG SEF Paper Weight 52~220 14~58.6 Paper Output Capacity Power Consumption 45 (only use of PB1000) 98 (combination with PB1010 )
  • Page 40 Product Support Guide M022 / M024 / M026 / M028 1 Bin Tray BN1000 Paper Size A6 SEF~A4SEF, HLT SEF~LG SEF Paper Weight 52~220 14~58.6 Paper Output Capacity 100(80g/m Power Consumption Dimension(WxDxH) 400 x 320 x 80 15.7 x 12.5 x 3.1...
  • Page 41 Product Support Guide M022 / M024 / M026 / M028 Stack Capacity Shift Tray Normal Staple 250 (80g/m2) Sort Staple Capacity Without Mixed 50 (length under 300mm) Size 30 (length more than 300mm) With Mixed Size Staple Paper Size A4 SEF, B5 SEF, LG SEF, Foolscap SEF,...
  • Page 42 Product Support Guide M022 / M024 / M026 / M028 Type PCL5c PCL6 PostScript3 Datacenter Edition Web Edition Windows Server 2008 Standard Edition Enterprise Edition Datacenter Edition Web Edition Windows Server 2008R2 Standard Edition Enterprise Edition Datacenter Edition Web Edition *RPCS driver has been discontinued.
  • Page 43 Product Support Guide M022 / M024 / M026 / M028 Terminal Service and Citrix MetaFrame Driver Server PCL5c/6 Win Server 2008R2 Win Server 2008 Win Server 2003 Win 2000 Server Win Server 2003 + MetaFrame Win 2000 Server + MetaFrame Win Server 2003 + Citrix PresentationServer4.0...
  • Page 44 Product Support Guide M022 / M024 / M026 / M028 Mac OS 8.6 or later, Mac OS X classic Mac OS X Native: v.10.2 or later *1: Mac OS X v10.0.x and v.10.1.x are not supported. *2: Mac OS X v10.2.0 is not supported.
  • Page 45 Product Support Guide M022 / M024 / M026 / M028 Store and Print Store and Print(Shared) Reduce/Enlarge(Zoom/Scaling) Reduce/Enlarge Centering Fit to Paper Size Unauthorized Copy Control Layout(N-up, Page per sheet) Poster Duplex Booklet1 Booklet2(Magazine) Non-Reduction Booklet Watermark Overlay Header/Footer Adjust Image Position...

  • Page 46: Utility Software

    Product Support Guide M022 / M024 / M026 / M028 Utility Software Software Description For GW Controller Font Manager This software enables you to use screen fonts. This software enables you to manage and monitor printers and other Smart Device Monitor for Admin devices over the network.
  • Page 47 Product Support Guide M022 / M024 / M026 / M028 Software Description Tool. Other MFP Support Information Not Applicable Counters User Tools / Counter  Counter  OK Print  Start  User Tools / Counter  Arrow Down  System Settings  OK Arrow up until ...
  • Page 48 Product Support Guide M022 / M024 / M026 / M028 Auto Color Selection (ACS) The following is the same as the ACS mechanism on the previous model. In B&W mode, B&W pages printed after a color page is counted as black and white. In ACS mode, these pages are counted as color mixed pages.
  • Page 49 Product Support Guide M022 / M024 / M026 / M028 Paper Recommended Throughput Material Ver.1.1 Page 49 of 54 2/1/2011 Subject to change without notice...

  • Page 50: Special Paper

    Product Support Guide M022 / M024 / M026 / M028 Non Recommended Throughput Material Refer to pages in the Operators Instructions Hardware Guide. Do not use any of the following kinds of paper or a fault might occur: Aluminum Foil, Carbon paper,...
  • Page 51 Product Support Guide M022 / M024 / M026 / M028 Firmware Information Firmware Firmware SD Card Firmware Type ADF_MARCY ADF_MARCY Finisher_BLOCK Finisher_BLOCK Language Install Lang MediaPrint MediaPrint Network Support NetworkSupport NetworkDocBox NetDocBox OpePanel.EXP LCDC Option PctBrdg Option PctBrdg Printer Printer...

  • Page 52: Contact Information

    Savin/Gestetner: (800) 291-6044 Lanier: (800) 333-3147 Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU Issues) Savin Phone Card: 2 Call - 12992, 5 Call - 12993 Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995 National Reclamation Center (800) 557-4264 http://www.nrc-usa.com...
  • Page 53 M022 / M024 / M026 / M028 Training Information Documentation Description EDP Code RFG E-Source Number M022 / M024 / M026 / M028 Series Self-Paced 006175MIU Training Package M022 / M024 / M026 / M028 Service Manual 006178MIU rfg046113 M022 / M024 / M026 / M028 Parts Catalog...
  • Page 54 Product Support Guide M022 / M024 / M026 / M028 Revisions 1.0 Original 1.1 Correct Developer Part Numbers Ver.1.1 Page 54 of 54 2/1/2011 Subject to change without notice...

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M024M026M028

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