Disa-Aa (Ivr) - Panasonic KX-HTS824 Feature Manual

Important
FWD No Answer Time is used as the timer for forced call disconnection. For more information, refer to
3.1.9 Call Forwarding (FWD).
Up to 10 messages can be recorded as guidance for automatic
response.
Up to four simultaneous incoming calls are possible to a DISA
floating extension number, and callers connected to DISA are able to
hear guidance from the beginning independently.
After DISA responds, the caller to DISA can call by dialing either
during or after listening to the DISA guidance.
After DISA responds, if a caller calls to the dialing destination, such
as an extension or a trunk, the caller to DISA will hear Music on Hold
or a Ring Back Tone according to the setting of Sound on DISA.
It is possible to make a call to a trunk after DISA responds. When
doing so, it is necessary to enter the Walking COS feature number.
If a call through DISA is routed to a trunk, DISA can be used to
detect the end of the call.
If the caller does not dial any digits within a preprogrammed time
period (No Dial Intercept Timer (s)) after DISA is received the call,
the call is redirected to a preprogrammed destination (No Dial
Destination). The following number cannot be set as No Dial
Destination:
•
Trunk Line / Trunk Group, Idle Line Access (Refer to 2.1.1 Feature
Number Lists for User)
•
Doorphone (Refer to 3.11.1 Doorphone Call)
•
Built-in VM (Refer to 5 Voice Mail Features)
2.4.1 PBX Configuration—[3-1] Trunk—Port
2.4.5 PBX Configuration—[3-5] Trunk—DISA

3.1.5 DISA-AA (IVR)

Description
DISA-AA means DISA Automated Attendant.
After listening to the outgoing message (OGM), the caller may dial a single digit (DISA AA number). The
destination for each DISA AA number can be assigned for each message.
Conditions
PIL Reference
3.1.5 DISA-AA (IVR)
Note
Messages can be recorded for
each DISA floating extension
number.
Refer to 3.7.3 Music on Hold
The following three types of tone
detection can be enabled for
each trunk port to disconnect a
trunk-to-trunk call via DISA.
–
DISA Tone Detection Silence
–
DISA Tone Detection
Continuous
–
DISA Tone Detection Cyclic
•
For No Dial Destination, each
DISA can be set to virtual
extensions.
•
No Dial Destination for each
DISA floating extension
number can be set.
Feature Manual 27