3.1.8 Call Pickup
2.3.1 PBX Configuration—[2-1] Extension—Port—Analog Extension
2.4.1 PBX Configuration—[3-1] Trunk—Port—Analog - Basic
2.4.6 PBX Configuration—[3-6] Trunk—Analog CO Property
3.1.8 Call Pickup
An extension user can answer a call ringing at any other extension.
There are two types of Call pickup (Directed/Group).
[Directed call pickup]
An extension user can answer a call ringing at a specific other extension by entering the Directed Call
Pickup feature number. (Refer to 2.1.1 Feature Number Lists for User)
By pressing a DSS key indicating a call is being received, the user can pick up that call on the specified
extension. (Refer to 4.1 DSS Key)
[Group call pickup]
An extension user can answer a call to an extension in the specific extension group ringing at another
extension by entering the Group Call Pickup feature number. Also, an extension user can answer a call to
an extension in the own extension group ringing by entering the Group Call Pickup feature number and [#].
(Refer to 2.1.1 Feature Number Lists for User)
Call Pickup applies to:
Intercom calls, trunk calls, and doorphone calls.
Call Pickup Deny:
An extension user can prevent other extensions from picking up calls
ringing at his or her own extension. This feature can set through the
extension port setting. If this feature is enabled, other users will hear
a busy tone when trying to pick up calls.
Calls from Hold Recall and Transfer Recall cannot be picked up with
2.3.1 PBX Configuration—[2-1] Extension—Port
3.1.9 Call Forwarding (FWD)
Extensions and extension groups can forward their calls to preset destinations. There are several different
types of forwarding, and the circumstances under which the calls are forwarded for each type differ as
[FWD ALL] Any time
4.1 DSS Key
3.11.1 Doorphone Call