Siemens siprotec 7SA6 User Manual page 622

Routine Checks and Maintenance
Further Assistance
9-10
q
Enter password No 7. The display becomes blank. The annunciation in the device
display first disappears. After a successful intitiation, the LEDs return to indicate
normal operation and the default display reappears. The device settings are loaded
into the device provided that they had been saved in the PC after commissioning.
The device is then in-service.
If these steps do not resolve the problem, please call your local Siemens representa-
tive or customer hot-line.
Our customer hot-line needs the following information to assist you:
− the complete order number (MLFB) of the device,
− the serial number of the device (BF...),
− the firmware version,
− the parameter set version.
This information is found in the device file of DIGSI
the 0DLQ 0HQX and select 3DUDPHWHUV → 6HWXS  ([WUDV → 0/)%9HU
VLRQ The odering number and serial number. The ordering number and the serial
number can also be read from the name-plate on the top of the device.
Furthermore these data can also be read out in the file created for the device in
®
DIGSI 4, as shown in Figure 9-6.
q
®
Open the DIGSI 4 application in the PC and select the device.
q
Double click on this item. The 2SHQ 'HYLFH dialogue box opens, as shown in Fig-
ure 9-5.
®
Figure 9-5 DIGSI 4, dialogue field Open Device
q
Select the 2IIOLQH mode and click 2.; the initial DIGSI
q
Select )LOH → 3URSHUWLHV from the menu bar. The desired information is shown.
®
4 as shown in Figure 9-6. Go to
®
4 window opens.
C53000-G1176-C133-1
7SA6 Manual