Yealink T48G-SKYPE FOR BUSINESS EDITION User Manual page 242

User Guide for the T48G Skype for Business phone
A progress bar showing the Yealink BToE Connector uninstallation's progress is displayed
as below:
The uninstallation may take several minutes. A dialog is displayed as below:
Click OK to finish the uninstallation.
4.
Why can't the phone pair with my Skype for Business client?
Ensure that your Skype for Business client is installed on your PC and a Skype for Business

user signs into Skype for Business Server successfully.
Ensure that the user signing on the phone is the same as the one signing on the Skype for

Business client.
Re-pair the phone and Skype for Business client manually.

Ensure that Yealink BToE Connector and application driver are successfully installed on

your PC, and both of them start successfully. If the phone still cannot pair with the Skype
for Business client, reboot the PC.
After reboot, if the phone still cannot pair with the Skype for Business client, uninstall the

Yealink BToE Connector and application driver, and then reinstall them.
Ensure that Yealink BToE Connector is an allowed program in your system's firewall on

your PC.
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