Yealink T46G Administrator's Manual
  1. Manuals
  2. Brands
  3. Yealink Manuals
  4. IP Phone
  5. T46G Skype For Business Edition
  6. Administrator's manual

Yealink T46G Administrator's Manual

Skype for business hd ip phones
Hide thumbs Also See for T46G:
1
2
3
4
5
6
7
8
Table Of Contents
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
Table of Contents

Advertisement

Quick Links

See also: Admin Manual , Operating Manual
1.
啊

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the T46G and is the answer not in the manual?

Questions and answers

Related Manuals for Yealink T46G

Summary of Contents for Yealink T46G

  • Page 1 啊...

  • Page 2: Declaration Of Conformity

    Copyright Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.

  • Page 3: Class B Digital Device Or Peripheral

    Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.

  • Page 4: Gnu Gpl Information

    Yealink Skype for Business phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

  • Page 5: About This Guide

    Business Server environment. Updating Phone Firmware from Microsoft Skype for Business Server Guide, which  describes how to upgrade firmware via Skype for Business Server. For support or service, please contact your Yealink reseller or go to Yealink Technical Support http://support.yealink.com/ online:...

  • Page 6: Conventions Used In Yealink Documentations

    8 or higher. The firmware format is like x.x.x.x.rom. The second x from left must be greater than or equal to 8 (e.g., the firmware version of T46G Skype for Business phone: 28.8.0.50.rom). This administrator guide includes the following chapters: Chapter 1, “Product...

  • Page 7: Summary Of Changes

    About This Guide on Skype for Business phones. Chapter 7, “Troubleshooting” describes how to troubleshoot Skype for Business phones  and provides some common troubleshooting solutions. Chapter 8, “Appendix” provides the glossary, reference information about Skype for  RFC 3261 Business phones compliant with , SIP call flows and the sample configuration files.
  • Page 8 Yealink Skype for Business HD IP Phones Administrator Guide Changes for Release 8, Guide Version 8.21 This version is updated to incorporate T46G, T42G, T41P and T40P Skype for Business phones. And T22/T22P Skype for Business phones are removed from version 8.

  • Page 9: Table Of Contents

    Table of Contents Table of Contents About This Guide ..............v Documentations ..........................v Conventions Used in Yealink Documentations .................. vi In This Guide ............................. vi Summary of Changes ........................vii Changes for Release 8, Guide Version 8.50 ................vii Changes for Release 8, Guide Version 8.21 ................
  • Page 10 Yealink Skype for Business HD IP Phones Administrator Guide DHCP ............................26 DHCP Option ..........................30 Configuring Network Parameters Manually ................40 PPPoE ............................45 Configuring Transmission Methods of the Internet Port and PC Port ........48 Configuring PC Port Mode ......................52 Branch Office Resiliency ........................

  • Page 11: Table Of Contents

    Table of Contents Live Dialpad ........................... 160 Call Waiting ............................ 162 Pre Dial Tone ..........................164 Redial Tone ............................ 165 Ringer Device for Headset ......................167 Auto Answer........................... 168 Always On Line ..........................171 Busy Tone Delay ..........................173 Return Code When Refuse ......................174 Early Media ............................
  • Page 12 Yealink Skype for Business HD IP Phones Administrator Guide VLAN .............................. 231 LLDP ............................232 CDP ............................236 Manual Configuration for VLAN ....................238 DHCP VLAN ..........................243 Quality of Service ........................... 246 Quality of Experience ........................249 IPv6 Support ..........................253 Configuring Audio Features ...........263...
  • Page 13 Table of Contents Capturing Packets ........................348 Enabling Watch Dog Feature ....................351 Getting Information from Status Indicators ................352 Analyzing Configuration File ....................352 Troubleshooting Solutions ......................354 IP Address Issues ........................354 Audio Issues ..........................355 Upgrading Issues ........................356 Provisioning Issues ........................
  • Page 14 Yealink Skype for Business HD IP Phones Administrator Guide...

  • Page 15: Product Overview

    Product Overview Product Overview This chapter contains the following information about Skype for Business phones: VoIP Principle  SIP Components  Phone Models  VoIP Principle VoIP VoIP (Voice over Internet Protocol) is a technology using the Internet Protocol instead of traditional Public Switch Telephone Network (PSTN) technology for voice communications.

  • Page 16: Sip Components

    Yealink Skype for Business HD IP Phones Administrator Guide SIP provides capabilities to: Determine the location of the target endpoint -- SIP supports address resolution, name  mapping, and call redirection. Determine media capabilities of the target endpoint -- Via Session Description Protocol ...

  • Page 17: Phone Models

    3261), and they can only be used within a network that supports this model of phone. For a list of key features available on Yealink Skype for Business phones running the latest firmware, refer to Physical Features of Skype for Business Phones on page 4.

  • Page 18: Physical Features Of Skype For Business Phones

    Yealink Skype for Business HD IP Phones Administrator Guide Physical Features of Skype for Business Phones This section lists the available physical features of T48G/T46G/T42G/T41P/T40P Skype for Business phones. T48G Physical Features: 7” 800 x 480 pixel color touch screen with backlight...
  • Page 19 Product Overview T46G Physical Features: 4.3” 480 x 272 pixel color display with backlight 24 bit depth color 1 Skype for Business account HD Voice: HD Codec, HD Handset, HD Speaker 36 dedicated hard keys and 4 context-sensitive soft keys...
  • Page 20 Yealink Skype for Business HD IP Phones Administrator Guide Physical Features: 192 x 64 graphic LCD 1 Skype for Business account HD Voice: HD Codec, HD Handset, HD Speaker 30 dedicated hard keys and 4 context-sensitive soft keys 1*RJ9 (4P4C) handset port...

  • Page 21: Key Features Of Skype For Business Phones

    Product Overview Power adapter: AC 100~240V input and DC 5V/1.2A output Power over Ethernet (IEEE 802.3af) Wall Mount T40P Physical Features: 132 x 64 graphic LCD 1 Skype for Business account HD Voice: HD Codec, HD Handset, HD Speaker 27 dedicated hard keys and 4 context-sensitive soft keys 1*RJ9 (4P4C) handset port 1*RJ9 (4P4C) headset port 2*RJ45 10/100Mbps Ethernet ports...
  • Page 22 Yealink Skype for Business HD IP Phones Administrator Guide Basic Features: live dialpad, dial plan, caller identity, auto answer. Codecs and Voice Features  Wideband codec: G.722 Narrowband codec: G.711, G.726, G.729, iLBC, G723 (G723 is not applicable to T40P Skype for Business phones)

  • Page 23: Expansion Module

    Product Overview 802.1X authentication Expansion Module This section introduces EXP40 expansion modules. EXP40 is only applicable to T48G/T46G Skype for Business phones. EXP40 Physical Features: Rich visual experience with 160 x 320 graphic LCD 20 physical keys each with a dual-color LED...
  • Page 24 Yealink Skype for Business HD IP Phones Administrator Guide...

  • Page 25: Getting Started

    Upgrading Firmware  Connecting the Skype for Business Phones This section introduces how to install T48G/T46G/T42G/T41P/T40P Skype for Business phones with components in packaging contents. Attach the stand and the optional wall mount bracket Connect the handset and optional headset...

  • Page 26: Attaching The Stand And The Optional Wall Mount Bracket

    Yealink Skype for Business HD IP Phones Administrator Guide Attaching the Stand and the Optional Wall Mount Bracket To attach the stand and the optional wall mount bracket: For T48G Skype for Business phones: Desk Mount Method Wall Mount Method (Optional) Note The top two slots on T48G Skype for Business phones are plugged up by silica gel.
  • Page 27 Getting Started For T46G Skype for Business phones: Desk Mount Method Wall Mount Method (Optional)

  • Page 28: Connecting The Handset And Optional Headset

    Yealink Skype for Business HD IP Phones Administrator Guide For T42G/T41P/T40P Skype for Business phones: Desk Mount Method Wall Mount Method (Optional) Note The hookswitch tab has a lip which allows the handset to stay on-hook when the Skype for Business phone is mounted vertically.

  • Page 29: Connecting The Power And Network

    Business phone and the one on the wall or switch/hub device port. Note The Skype for Business phone should be used with Yealink original power adapter only. The use of the third-party power adapter may cause the damage to the phone.

  • Page 30: Initialization Process Overview

    Yealink Skype for Business HD IP Phones Administrator Guide Power specifications are listed below: Phone Model Power Specification T48G 5V/2A T46G 5V/2A T42G 5V/1.2A T41P 5V/1.2A T40P 5V/600mA Power over Ethernet With the included or a regular Ethernet cable, Skype for Business phones can be powered from a PoE-compliant switch or hub.
  • Page 31 Getting Started Skype for Business phone begins its initialization process. During the initialization process, the following events take place: Loading the ROM file The ROM file resides in the flash memory of the Skype for Business phone. The Skype for Business phone comes from the factory with a ROM file preloaded.

  • Page 32: Verifying Startup

    Yealink Skype for Business HD IP Phones Administrator Guide Downloading the resource files In addition to configuration file(s), the Skype for Business phone may require resource files before it can deliver service. These resource files are optional, but if some particular features are being deployed, these files are required.
  • Page 33 Getting Started T48G T46G T42G/T41P T40P Description View more soft keys Consultative transfer Blind transfer Call Park Invite a new call to the Skype for Business conference View the conference participants View the dial-in number and conference ID Forward incoming calls to...

  • Page 34: Configuration Methods

    Yealink Skype for Business HD IP Phones Administrator Guide T48G T46G T42G/T41P T40P Description Read voice mail Enable the conference announcement Disable the conference announcement Conference organizer Conference presenter Conference attendee Conference lock Ringer volume is 0 Phone Lock Available...

  • Page 35: Phone User Interface

    An administrator or a user can configure and use Skype for Business phones via phone user interface. Access to specific features is restricted to the administrator. The default password is “admin“(case-sensitive). Not all features are available on phone user interface. For more Yealink phone-specific user guide information, refer to Web User Interface An administrator or a user can configure Skype for Business phones via web user interface.

  • Page 36: Obtaining Configuration Files And Resource Files

    Yealink Skype for Business HD IP Phones Administrator Guide MAC-Oriented CFG file A MAC-Oriented CFG file contains parameters unique to a particular phone. It will only be effectual for a specific Skype for Business phone. The MAC-Oriented CFG file is named after the MAC address of the Skype for Business phone.

  • Page 37: Provisioning Server

    Getting Started Template File File Name Contact File contact.xml You can ask the distributor or Yealink FAE for template files. You can also obtain the template files online: ttp://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage To download template files: Document Download Go to Yealink Page and select the desired phone model.

  • Page 38: Setting Up The Provisioning Server

    Yealink Skype for Business HD IP Phones Administrator Guide can specify the transport protocol in the provisioning server address, for example, http://xxxxxxx. If not specified, the TFTP protocol is used. The provisioning server address can be IP address, domain name or URL. If a user name and password are specified as part of the provisioning server address, for example, http://user:pwd@/server/dir, they will be used only if the server supports them.
  • Page 39 Getting Started Yealink supplies configuration files for each phone model, which is delivered with the Skype for Business phone firmware. The configuration files, supplied with each firmware release, must be used with that release. Otherwise, configurations may not take effect, and the Skype for Business phone will behave without exception.

  • Page 40: Configuring Basic Network Parameters

    Yealink Skype for Business HD IP Phones Administrator Guide Configuring Basic Network Parameters In order to get your Skype for Business phones running, you must perform basic network setup, such as IP address and subnet mask configuration. This section describes how to configure basic network parameters for Skype for Business phones.
  • Page 41 Getting Started Parameters Permitted Values Default 0-DHCP 1-PPPoE (not applicable to T42G/T41P/T40P Skype for Business phones) 2-Static IP Address Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 & IPv6). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 42 Yealink Skype for Business HD IP Phones Administrator Guide Static DNS Static DNS address(es) can be configured and used even though DHCP is enabled. Procedure Static DNS can be configured using the configuration files or locally. Configure the static DNS feature.
  • Page 43 Getting Started Parameters Permitted Values Default Phone User Interface: Menu->Advanced (default password: admin)->Network->WAN Port->IPv4->DHCP->Static network.primary_dns IPv4 Address Blank Description: Configures the primary IPv4 DNS server. Example: network.primary_dns = 202.101.103.55 Note: It works only if the value of the parameter “network.static_dns_enable” is set to 1 (On). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.

  • Page 44: Dhcp Option

    Yealink Skype for Business HD IP Phones Administrator Guide Enter the desired values in the Primary DNS and Secondary DNS fields. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot.
  • Page 45 Getting Started The following table lists common DHCP options supported by Skype for Business phones. Parameter DHCP Option Description Subnet Mask Specify the client’s subnet mask. Specify the offset of the client's subnet in Time Offset seconds from Coordinated Universal Time (UTC).
  • Page 46 INFORM queries with a requested provisioning server address is one possibility. For more http://www.ietf.org/rfc/rfc3925.txt?number=3925 information, refer to The following shows the common options when deploying Yealink Skype for Business phones with Skype for Business Server. For more information, refer to https://technet.microsoft.com/en-us/library/gg398088%28v=ocs.14%29.aspx...
  • Page 47 Getting Started Details of Configuration Parameters: Parameters Permitted Values Default auto_provision.dhcp_option.enable 0 or 1 Description: Triggers the DHCP Option feature to on or off. 0-Off 1-On If it is set to 1 (On), the Skype for Business phone will obtain the provisioning server address by detecting DHCP options.
  • Page 48 Yealink Skype for Business HD IP Phones Administrator Guide DHCP Option 160 and Option 161 Yealink Skype for Business phones also support obtaining the provisioning server address by detecting DHCP custom option during startup. If DHCP Option 66 is not available, you can use custom option (160 or 161) with the URL or IP address of the provisioning server.
  • Page 49 Getting Started Enter the custom option (160 or 161) in the Custom Option(128~254) field. Click Confirm to accept the change. Note The phones also support obtaining the provisioning server address via Skype for Business Server (if configured) during sign-in process. This method for obtaining provisioning server address has higher priority than the DHCP option.
  • Page 50 DHCP Option 42 and Option 2 Yealink Skype for Business phones support using the NTP server address offered by DHCP. DHCP option 42 is used to specify a list of NTP servers available to the client by IP address. NTP...
  • Page 51 Configures the DHCP option 12 hostname on the Skype for Business phone. For T48G Skype for Business phones: The default value is SIP-T48G. For T46G Skype for Business phones: The default value is SIP-T46G. For T42G Skype for Business phones: The default value is SIP-T42G.
  • Page 52 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default The default value is SIP-T40P Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Features->General Information->DHCP Hostname...
  • Page 53 Getting Started DHCP Option 120 Yealink Skype for Business phones support obtaining Skype for Business Server address from DHCP. DHCP option 120 is used to specify a list of Skype for Business Servers available to the client. Procedure DHCP option 120 can be configured using the configuration files or locally.

  • Page 54: Configuring Network Parameters Manually

    Yealink Skype for Business HD IP Phones Administrator Guide Select desired value from the pull-down list of Use DHCP Option 120. Click Confirm to accept the change. Configuring Network Parameters Manually If DHCP is disabled or Skype for Business phones cannot obtain network parameters from the DHCP server, you need to configure them manually.
  • Page 55 Getting Started Parameters: network.internet_port.type network.ip_address_mode network.internet_port.ip network.internet_port.mask network.internet_port.gateway network.primary_dns network.secondary_dns Configure network parameters of the Skype for Business phone manually. Web User Interface Navigate to: http://<phoneIPAddress>/servlet?p Local =network&q=load Configure network parameters of Phone User Interface the Skype for Business phone manually.
  • Page 56 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default 0-IPv4 1-IPv6 2-IPv4 & IPv6 Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Basic->Internet Port->Mode(IPv4/IPv6)
  • Page 57 Getting Started Parameters Permitted Values Default Phone User Interface: Menu->Advanced (default password: admin) ->Network->WAN Port->IPv4->Static IP->Subnet Mask network.internet_port.gateway IPv4 Address Blank Description: Configures the IPv4 default gateway. Example: network.internet_port.gateway = 192.168.1.254 Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 &...
  • Page 58 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the secondary IPv4 DNS server. Example: network.secondary_dns = 202.101.103.54 Note: It works only if the value of the parameter “network.ip_address_mode” is set to 0 (IPv4) or 2 (IPv4 & IPv6), and "network.internet_port.type" is set to 2 (Static IP Address). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.

  • Page 59: Pppoe

    Getting Started Enter the desired values in the IP Address, Subnet Mask, Gateway, Primary DNS and Secondary DNS fields. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Click OK to reboot the Skype for Business phone.
  • Page 60 Yealink Skype for Business HD IP Phones Administrator Guide Business phones. Procedure PPPoE can be configured using the configuration files or locally. Configure PPPoE on the Skype for Business phone. <MAC>.cfg Parameters: network.internet_port.type Configure the user name and Configuration File password for PPPoE on the Skype for Business phone.
  • Page 61 Getting Started Parameters Permitted Values Default (IPv4) or 2 (IPv4 & IPv6). If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Basic->IPv4 Config Phone User Interface: Menu->Advanced (default password: admin)->Network->WAN Port->IPv4 String within 32 network.pppoe.user Blank...

  • Page 62: Configuring Transmission Methods Of The Internet Port And Pc Port

    Press the Save soft key to accept the change. The Skype for Business phone reboots automatically to make settings effective after a period of time. Configuring Transmission Methods of the Internet Port and PC Port Yealink T48G/T46G/T42G/T41P/T40P Skype for Business phones support two Ethernet ports:...
  • Page 63 Getting Started Internet port and PC port. Three optional methods of transmission configuration for Skype for Business phone Internet or PC Ethernet ports: Auto-negotiate  Half-duplex  Full-duplex  Auto-negotiate is configured for both Internet and PC ports on the Skype for Business phone by default.
  • Page 64 You can configure the full-duplex transmission on both Internet port and PC port for the Skype for Business phone to transmit in 10Mbps, 100Mbps or 1000Mbps (1000Mbps is only applicable to T48G/T46G/T42G Skype for Business phones).
  • Page 65 Note: It works only if the value of the parameter “network.pc_port.enable” is set to 1 (Auto Negotiate). For T48G/T46G/T42G Skype for Business phones, you can set the transmission speed to 1000Mbps/Auto Negotiate to transmit in 1000Mbps. Make sure the Skype for Business phone is connected to a switch that supports Gigabit Ethernet.

  • Page 66: Configuring Pc Port Mode

    Yealink Skype for Business HD IP Phones Administrator Guide Select the desired value from the pull-down list of PC Port Link. Click Confirm to accept the change. Configuring PC Port Mode The PC port on the back of the Skype for Business phone is used to connect a PC. You can enable or disable the PC (LAN) port on the Skype for Business phones via web user interface or using configuration files.
  • Page 67 Getting Started Parameters Permitted Values Default Description: Enables or disables the PC (LAN) port. 0-Disabled 1-Auto Negotiation Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->PC Port->PC Port Active Phone User Interface: None To enable the PC port via web user interface:...

  • Page 68: Branch Office Resiliency

    Yealink Skype for Business HD IP Phones Administrator Guide Branch Office Resiliency Branch office resiliency is critical for multi-site deployments of Skype for Business where the control servers are located at a central site or data center. It allows branch site users to continue to have Enterprise Voice service and voice mail (if voice mail rerouting settings are configured) when the branch site loses the connection to the central site.

  • Page 69: Upgrading Firmware Via Web User Interface

    (X is replaced by the actual firmware version). Phone Associated Firmware Firmware Name(.cab) Model Firmware Name Name(.rom) T48G 35.x.x.x.rom 35.8.0.50.rom Yealink_ver_35.8.0.50.cab T46G 28.x.x.x.rom 28.8.0.50.rom Yealink_ver_28.8.0.50.cab T42G/T41P 29.x.x.x.rom 29.8.0.50.rom Yealink_ver_29.8.0.50.cab T40P 54.x.x.x.rom 54.8.0.50.rom Yealink_ver_54.8.0.50.cab You can download the latest firmware online: Note http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage...

  • Page 70: Upgrading Firmware From The Provisioning Server

    Yealink Skype for Business HD IP Phones Administrator Guide A dialog box pops up to prompt “Firmware of the Skype for Business phone will be updated. It will take 5 minutes to complete. Please don't power off!”. Click OK to confirm the upgrade.
  • Page 71 Getting Started auto_provision.weekly.end_time auto_provision.weekly.dayofweek Specify the access URL of firmware. Parameter: firmware.url Configure the phone to be reset to factory after an upgrade. Parameter: auto_provision.reset_factory.enable Configure the way for the Skype for Business phone to check for configuration files. Web User Interface Local Navigate to: http://<phoneIPAddress>/servlet?p=setti...
  • Page 72 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default If it is set to 1 (On), the Skype for Business phone will perform an auto provisioning process repeatedly. Web User Interface: Settings->Auto Provision->Repeatedly Phone User Interface: None auto_provision.repeat.minutes...
  • Page 73 Getting Started Parameters Permitted Values Default (On). Web User Interface: Settings->Auto Provision->Time Phone User Interface: None auto_provision.weekly.end_time Time from 00:00 to 23:59 00:00 Description: Configures the end time of the day for the Skype for Business phone to perform an auto provisioning process weekly Note: It works only if the value of the parameter “auto_provision.weekly.enable”...
  • Page 74 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Settings->Auto Provision->Day of Week Phone User Interface: None firmware.url URL within 511 characters Blank Description: Configures the access URL of the firmware file. Example: firmware.url = http://192.168.1.20/28.8.0.50.rom Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.

  • Page 75: Updating Phone Firmware From Skype For Business Server

    Updating Phone Firmware from Skype for Business Server You can update firmware of T48G/T46G/T42G/T41P and T40P phones from Skype for Business Server. There are two ways to update firmware from Skype for Business Server: Automatic Update ...
  • Page 76 Yealink Skype for Business HD IP Phones Administrator Guide Automatic Update Reboot When the phone connects to the network and is powered on, it automatically checks if an update is available on Skype for Business Server, regardless of whether a Skype for Business Server user signs on the phone.
  • Page 77 Getting Started Procedure Update checking time can be configured using the configuration files or locally. Configure update checking time. Configuration <y0000000000xx>.cfg Parameters: File sfb.update_time Configure update checking time. Navigate to: Web User Interface Local http://<phoneIPAddress>/servlet?p=featur es-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default...

  • Page 78: Manual Update

    Yealink Skype for Business HD IP Phones Administrator Guide Enter the desired value in the Update Checking Time field. A dialog box pops up to prompt that settings will take effect after a reboot. Click Confirm to accept the change.
  • Page 79 Getting Started The LCD screen prompts “Update Now?”. Press the OK soft key to confirm the update. If there is no update available on Skype for Business Server, the LCD screen prompts “The firmware is the latest”.
  • Page 80 Yealink Skype for Business HD IP Phones Administrator Guide...

  • Page 81: Configuring Basic Features

    Configuring Basic Features Configuring Basic Features This chapter provides information for making configuration changes for the following basic features: Sign-in  Remember Password  Sign out  Power Indicator LED  Contrast  Backlight  Bluetooth  Updating Status Automatically ...

  • Page 82: Sign-In

    Sign in via PC: This method uses the Skype for Business client to sign into Skype for  Business Server. You need to download and install the Yealink BToE Connector application on your PC first, and then pair your phone to Skype for Business client. As a result, you will sign into the Skype for Business client and phone using same account.

  • Page 83: User Sign-In

    Configuring Basic Features User Sign-in Procedure User sign-in method can be configured using the configuration files or locally. Configure user sign-in method. Parameters: features.user_sign_in.enable <MAC>.cfg Configuration File account.sign_in.server_address account.sign_in.user_name account.sign_in.password Configure user sign-in method. Navigate to: Web User Interface http://<phoneIPAddress>/servlet? Local p=account-register-lync&q=load &acc=0...
  • Page 84 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default account.sign_in.server_address= 2216@yealinkuc.com Web User Interface: Account->Register->Login address Phone User Interface: Sign in->User Sign-in->Address String within 128 account.sign_in.user_name Blank characters Description: Configures the user name for the user sign-in method.
  • Page 85 Configuring Basic Features Enter the sign-in password in the Password field. Click Sign In to accept the change. To sign into the Skype for Business Server using user sign-in method via phone user interface: Press the Sign in soft key. Press , or the Switch soft key to select User Sign-in.

  • Page 86: Pin Authentication

    Yealink Skype for Business HD IP Phones Administrator Guide PIN Authentication Procedure PIN Authentication can be configured using the configuration files or locally. Configure PIN Authentication method. <y0000000000xx>.cfg Parameter: features.pin_authentication.enable Configure PIN Authentication method. Parameter: Configuration File account.sign_in.pin_number <MAC>.cfg Configures the PIN for the PIN Authentication.
  • Page 87 Configuring Basic Features Parameters Permitted Values Default Phone User Interface: None String within 128 account.sign_in.pin_number Blank characters Description: Configures the Skype for Business phone’s extension for the PIN Authentication method. Web User Interface: Account->Register->Extension Phone User Interface: Sign in->PIN Authentication->Extension String within 99 Blank account.sign_in.pin_password...
  • Page 88 Yealink Skype for Business HD IP Phones Administrator Guide If there is no DHCP Server in your environment, you may fail to sign in phone using PIN Authentication method, you can manually configure the certificate address of Skype for Business Server to make the phone sign in successfully.

  • Page 89: Web Sign-In

    Configuring Basic Features Enter your PIN in the PIN field. Press the Sign in soft key. Web Sign-in Web sign-in is used to establish the connection between your phone and PC, so that you can sign into phone by web browser. This sign-in method is only applicable to Online account. Procedure Web sign-in can be configured using the configuration files or locally.
  • Page 90 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the user to sign into the phone using web sign-in method. 0-Disabled 1-Enabled Web User Interface: Features->General Information->Web Sign in Phone User Interface: None https://bootstrap.pinauth.se...
  • Page 91 Configuring Basic Features If it is disabled, you cannot sign into the Skype for Business Server using web sign-in method. Click Confirm to accept the change. To sign into Skype for Business Server using Web Sign-in method via phone user interface: Press the Sign in soft key.
  • Page 92 Yealink Skype for Business HD IP Phones Administrator Guide The screen will show the pairing code and URL. Enter the URL (e.g., https://aka.ms/sphone) in the address bar of the web browser on your PC, and then press Enter. Enter your Email address (e.g., zhangdx@studunipaacid.onmicrosoft.com) in the Email address field.
  • Page 93 Configuring Basic Features The sign-in screen will appear if the email address is valid. Enter your Online account and password. (Optional) Check the Keep me signed in checkbox, so that you don't need to enter a password next time. Click Sign in. 10.

  • Page 94: Remember Password

    Yealink Skype for Business HD IP Phones Administrator Guide 11. Click Continue. 12. Click the account to sign in. If you click Use another account, enter another Online account and password, and then click Sign in. The phone will sign into the Skype for Business Server automatically.
  • Page 95 Configuring Basic Features Procedure Remember password can be configured using the configuration files or locally. Configure the remember password feature. Configuration <y0000000000xx>.cfg File Parameters: features.remember_password.enable Configure the remember password feature. Web User Interface Local Navigate to: http://<phoneIPAddress>/servlet?p=featu res-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default...
  • Page 96 Yealink Skype for Business HD IP Phones Administrator Guide Select Enabled from the pull-down list of Remember Password. Click Confirm to accept the change. A dialog box pops up to prompt you that this configuration will take effect after a reboot.

  • Page 97: Sign Out

    Configuring Basic Features For PIN Authentication method, a Remember Password option appears. If you press or the Switch soft key to select On from the Remember Password field, the PIN will be filled automatically when you enter the phone number or extension next time.

  • Page 98: Power Indicator Led

    Yealink Skype for Business HD IP Phones Administrator Guide To sign out of Skype for Business Server: Press the Status soft key. Press to select Sign Out. The phone signs out of Skype for Business Server. After you sign out of Skype for Business Server, the account-related features (calling, viewing Skype for Business contacts, calendar, etc.) are not available.
  • Page 99 Configuring Basic Features phone_setting.ring_power_led_flash_enable phone_setting.mail_power_led_flash_enable phone_setting.mute_power_led_flash_enabl phone_setting.hold_and_held_power_led_fla sh_enable phone_setting.talk_and_dial_power_led_ena Configure the power indicator LED. Navigate to: Web User Interface Local http://<phoneIPAddress>/servlet?p=featur es-powerled&q=load Details of Configuration Parameters: Permitted Parameters Default Values phone_setting.common_power_led_enable 0 or 1 Description: Enables or disables the power indicator LED to be turned on. 0-Disabled (power indicator LED is off) 1-Enabled (power indicator LED is solid red) Web User Interface:...
  • Page 100 Yealink Skype for Business HD IP Phones Administrator Guide Permitted Parameters Default Values phone_setting.mail_power_led_flash_enable 0 or 1 Description: Enables or disables the power indicator LED to flash when the Skype for Business phone receives a voice mail. 0-Disabled (power indicator LED does not flash)

  • Page 101: Contrast

    LCD’s display with minimal eyestrain. You can configure the LCD’s contrast of T40P and EXP40 connected to T48G/T46G Skype for Business phones. Make sure the expansion module has been connected to the Skype for Business phone...
  • Page 102 Integer from 1 to 10 Description: Configures the contrast of the LCD screen. For T48G/T46G Skype for Business phones, it configures the LCD’s contrast of the connected EXP40 only. For T40P Skype for Business phones, it configures the LCD’s contrast of the Skype for Business phone.

  • Page 103: Backlight

    Backlight Inactive Level is used to adjust the backlight intensity of the LCD screen when the phone is inactive. Backlight Active Level is applicable to T48G/T46G Skype for Business phones and the connected EXP40. Backlight Inactive Level is only applicable to T48G and T46G Skype for Business phones.
  • Page 104 Configures the intensity of the LCD screen when the phone is active. 10 is the highest intensity. For T48G/T46G Skype for Business phones, it configures the LCD’s intensity of the Skype for Business phone and the connected EXP40. Note: It is applicable to T48G/T46G Skype for Business phones and the connected EXP40.

  • Page 105: Bluetooth

    The best performance is in 1 to 2 meter (3 to 6 feet) range. You can activate/deactivate the Bluetooth mode and then pair and connect the Bluetooth headset with your phone. It is only applicable to T48G/T46G Skype for Business phones. You can personalize the Bluetooth device name for the Skype for Business phone. The pre-configured Bluetooth device name will display in scanning list of other devices.
  • Page 106 0 or 1 Description: Triggers Bluetooth mode to on or off. 0-Off 1-On Note: It is only applicable to T48G/T46G Skype for Business phones. Web User Interface: Features->Bluetooth->Bluetooth Active Phone User Interface: Menu->Basic->Bluetooth->Bluetooth Refer to the String within 64 features.bluetooth_adapter_name...

  • Page 107: Updating Status Automatically

    Parameter Permitted Values Default Note: It works only if the value of the parameter “features.bluetooth_enable” is set to 1 (On). It is only applicable to T48G/T46G Skype for Business phones. Web User Interface: None Phone User Interface: Menu->Basic->Bluetooth->Bluetooth (On)->Edit My Device Information->Device Name To active the Bluetooth mode via web user interface: Click on Features->Bluetooth.
  • Page 108 Yealink Skype for Business HD IP Phones Administrator Guide monitoring idle time of your phone. Phone status will be Inactive when your phone has been idle for the designated time. Phone status will change from Inactive to Away after another designated time.

  • Page 109: Web Server Type

    Configuring Basic Features Example: If it is set to 5, the Skype for Business phone whose status is Inactive will change to Away automatically after 5 minutes. Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 110 Yealink Skype for Business HD IP Phones Administrator Guide web user interface. HTTP is an application protocol that runs on top of the TCP/IP suite of protocols. HTTPS is a web protocol that encrypts and decrypts user page requests as well as pages returned by the web server.
  • Page 111 Configuring Basic Features Parameters Permitted Values Default network.port.http Integer from 1 to 65535 Description: Configures the HTTP port for the user to access web user interface of the Skype for Business phone using the HTTP protocol. Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 112 Yealink Skype for Business HD IP Phones Administrator Guide To configure web server type via web user interface: Click on Network->Advanced. Select the desired value from the pull-down list of HTTP. Enter the desired HTTP port number in the HTTP Port(1~65535) field.

  • Page 113: Time And Date

    Configuring Basic Features The Skype for Business phone reboots automatically to make settings effective after a period of time. Time and Date Skype for Business phones maintain a local clock and calendar. Time and date are displayed on the idle screen of Skype for Business phones. The following table lists available configuration methods for time and date.

  • Page 114: Ntp Time Server

    Yealink Skype for Business HD IP Phones Administrator Guide NTP Time Server A time server is a PC server that reads the actual time from a reference clock and distributes this information to the clients in a network. The Network Time Protocol (NTP) is the most widely used protocol that distributes and synchronizes time in the network.
  • Page 115 Configuring Basic Features Configure DHCP time feature. Phone User Interface Configure the NTP server and time zone. Details of Configuration Parameters: Parameters Permitted Values Default local_time.manual_ntp_srv_prior 0 or 1 Description: Configures the priority for the Skype for Business phone to use the NTP server address offered by the DHCP server.
  • Page 116 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the IP address or the domain name of the NTP server 1. Example: local_time.ntp_server1 = 192.168.0.5 Web User Interface: Settings->Time & Date->Primary Server Phone User Interface: Menu->Basic->Date &...
  • Page 117 Configuring Basic Features Parameters Permitted Values Default Description: Configures the time zone. Example: local_time.time_zone = +8 For more available time zones, refer to Appendix B: Time Zones on page 366. Web User Interface: Settings->Time & Date->Time Zone Phone User Interface: Menu->Basic->Date &...
  • Page 118 Yealink Skype for Business HD IP Phones Administrator Guide Select the desired value from the pull-down list of NTP by DHCP Priority. Click Confirm to accept the change. To configure the NTP server, time zone via web user interface: Click on Settings->Time & Date.

  • Page 119: Time And Date Settings

    Configuring Basic Features Click Confirm to accept the change. To configure the SNTP settings via phone user interface: Press Menu->Basic->Date & Time->General->SNTP Settings. Press , or the Switch soft key to select the time zone that applies to your area from the Time Zone field.
  • Page 120 Yealink Skype for Business HD IP Phones Administrator Guide Configure the time and date formats. Details of Configuration Parameters: Parameters Permitted Values Default local_time.manual_time_enable 0 or 1 Description: Enables or disables the Skype for Business phone to obtain time and date from manual settings.
  • Page 121 Configuring Basic Features Parameters Permitted Values Default 2-YYYY-MM-DD 3-DD/MM/YYYY 4-MM/DD/YY 5-DD MMM YYYY 6-WWW DD MMM Note: “WWW” represents the abbreviation of the week, “DD” represents a two-digit day, “MMM” represents the first three letters of the month, “YYYY” represents a four-digit year, and “YY”...

  • Page 122: Daylight Saving Time

    Yealink Skype for Business HD IP Phones Administrator Guide Select the desired value from the pull-down list of Date Format. Click Confirm to accept the change. To configure the date and time manually via phone user interface: Press Menu->Basic->Date &Time->General->Manual Settings.
  • Page 123 Configuring Basic Features Procedure Daylight saving time can be configured using the configuration files or locally. Configure DST. Parameters: local_time.summer_time local_time.dst_time_type <MAC>.cfg Configuration File local_time.start_time local_time.end_time local_time.offset_time Configure DST. Navigate to: Web User Interface Local http://<phoneIPAddress>/servlet?p =settings-datetime&q=load Details of Configuration Parameters: Parameters Permitted Values Default...
  • Page 124 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Web User Interface: Settings->Time & Date->Fixed Type Phone User Interface: None local_time.start_time Time 1/1/0 Description: Configures the start time of the DST. Value formats are: Month/Day/Hour (for DST By Date) ...
  • Page 125 Configuring Basic Features Parameters Permitted Values Default Day: 1=the first day in a month,…, 31= the last day in a month Hour: 0=0am, 1=1am,…, 23=11pm If “local_time.dst_time_type” is set to 1 (DST By Week), use the mapping: Month: 1=January, 2=February,…, 12=December Day of Week Last in Month: 1=the first week in a month,…, 5=the last week in a month Day of Week: 1=Monday, 2=Tuesday,…, 7=Sunday Hour of Day: 0=0am, 1=1am,…, 23=11pm...
  • Page 126 Yealink Skype for Business HD IP Phones Administrator Guide Enter the end time in the End Date field. Mark the DST by Week radio box in the Fixed Type field. Select the desired values of DST Start Month, DST Start Week of Month, DST Start Day of Week, Start Hour of Day;...
  • Page 127 Configuring Basic Features Before customizing, you need to obtain the AutoDST file. You can ask the distributor or Yealink FAE for DST template. You can also obtain the DST template online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage . For more information on obtaining the template file, refer to...
  • Page 128 Yealink Skype for Business HD IP Phones Administrator Guide If the start time of DST is greater than the end time, the valid time of DST is from the start  time of this year to the end time of the next year.

  • Page 129: Language

    Configuring Basic Features Procedure The access URL of the AutoDST file can be specified using the configuration files. Specify the access URL of the AutoDST file. <MAC>.cfg Configuration File Parameters: auto_dst.url Details of Configuration Parameters: Parameters Permitted Values Default auto_dst.url URL within 511 characters Blank Description:...

  • Page 130: Loading Language Packs

    Skype for Business phone. Language packs can only be loaded using configuration files. You can ask the distributor or Yealink FAE for language packs. You can also obtain the language packs online: ttp://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage...
  • Page 131 Configuring Basic Features Customizing a Language for Phone User Interface The following table lists the available languages and associated language packs for the phone user interface: Associated Language Pack Available Language English 000.GUI.English.lang Chinese Simplified 001.GUI.Chinese_S.lang Chinese Traditional 002.GUI.Chinese_T.lang French 003.GUI.French.lang German 004.GUI.German.lang...
  • Page 132 If you want to add a new custom language (e.g., Guilan) to your Skype for Business phone (e.g., T46G), prepare the language file named as “012.GUI.Guilan.lang” for downloading. After update, you will find a new language selection “Guilan” on the phone user interface: Menu->Basic->Language.
  • Page 133 Configuring Basic Features Details of the Configuration Parameter: Parameter Permitted Values Default gui_lang.url URL within 511 characters Blank Description: Configures the access URL of the custom LCD language pack for the phone user interface. Example: gui_lang.url = http://192.168.10.25/000.GUI.English.lang During the auto provisioning process, the Skype for Business phone connects to the HTTP provisioning server “192.168.10.25”, and downloads the language pack “000.GUI.English.lang”.
  • Page 134 Yealink Skype for Business HD IP Phones Administrator Guide Customizing a Language for Web User Interface The following table lists available languages and associated language packs for the web user interface: Available Language Associated Language Pack English 1.English.js Chinese Simplified 2.Chinese_S.js...
  • Page 135 Configuring Basic Features The following shows a portion of the language pack “1.English.js” for the web user interface (take T46G Skype for Business phones for example): Save the language file and place it to the provisioning server (e.g., 192.168.10.25). Specify the access URL of the web user interface language pack in the configuration files.

  • Page 136: Specifying The Language To Use

    Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Description: Configures the access URL of the custom language pack for the web user interface. Example: wui_lang.url = http://192.168.10.25/1.English.js During the auto provisioning process, the Skype for Business phone connects to the HTTP provisioning server “192.168.10.25”, and downloads the language pack “1.English.js”.
  • Page 137 Configuring Basic Features interface respectively. Procedure Specify the language for the phone user interface or the web user interface using the configuration files or locally. Specify the languages for the phone user interface and the web user interface. <y0000000000xx>.cfg Configuration File Parameters: lang.gui lang.wui...
  • Page 138 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default lang.wui Refer to the following content English Description: Configures the language used on the web user interface. Permitted Values: English, Chinese Simplified, Chinese Traditional, French, German, Italian, Polish, Portuguese, Spanish, Turkish, Korean, Russian or the custom language name.

  • Page 139: Key As Send

    Configuring Basic Features Key As Send Key as send allows assigning the pound key or asterisk key as the send key. Send sound allows the Skype for Business phone to play a key tone when a user presses the send key. Key tone allows the Skype for Business phone to play a key tone when a user presses any key.
  • Page 140 Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default features.key_as_send 0, 1 or 2 Description: Configures the "#" or "*" key as the send key. 0-Disabled 1-# key 2-* key If it is set to 0 (Disabled), neither “#” nor “*” can be used as the send key.
  • Page 141 Configuring Basic Features Parameters Permitted Values Default If it is set to 1 (Enabled), the Skype for Business phone will play a key tone when a user presses a send key. Note: It works only if the value of the parameter “features.key_tone” is set to 1 (Enabled). Web User Interface: Features->Audio->Send Sound Phone User Interface:...
  • Page 142 Yealink Skype for Business HD IP Phones Administrator Guide Click Confirm to accept the change. To configure a send tone and key tone via web user interface: Click on Features->Audio. Select the desired value from the pull-down list of Key Tone.

  • Page 143: Dial Plan

    Configuring Basic Features Click Confirm to accept the change. To configure a send key via phone user interface: Press Menu->Features->Key as Send. Press , or the Switch soft key to select # or * from the Key as Send field, or select Disabled to disable this feature.

  • Page 144: Dial-Now

    Yealink Skype for Business HD IP Phones Administrator Guide "91[5-7]1234"would match “9151234”, “9161234”, “9171234”. The parenthesis "( )" can be used to group together patterns, for instance, to logically combine two or more patterns. Example: "([1-9])([2-7])3" would match “923”, “153”, “673”, etc.
  • Page 145 Configuring Basic Features http://<phoneIPAddress>/servlet?p =settings-dialnow&q=load Configure the delay time for the dial-now rule. Navigate to: http://<phoneIPAddress>/servlet?p =features-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default dialplan.dialnow.rule.X String within 511 characters Blank (X ranges from 1 to 100) Description: Configures the dial-now rule (the string used to match the numbers entered by the user). When entered numbers match the predefined dial-now rule, the Skype for Business phone will automatically dial out the numbers without pressing the send key.
  • Page 146 The dial-now template helps with the creation of multiple dial-now rules. After setup, place the dial-now template to the provisioning server and specify the access URL in the configuration files. You can ask the distributor or Yealink FAE for dial-now template. You can also obtain the...
  • Page 147 Configuring Basic Features dial-now template online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage . For more information on obtaining the dial-now template, refer to Obtaining Configuration Files and Resource Files on page 22. When editing a dial-now template, learn the following: <DialNow> indicates the start of a template and </DialNow> indicates the end of a ...

  • Page 148: Hotline

    Yealink Skype for Business HD IP Phones Administrator Guide Procedure Specify the access URL of the dial-now template using configuration files. Configure the access URL of the dial-now template. <y0000000000xx>.cfg Configuration File Parameter: dialplan_dialnow.url Details of Configuration Parameters: Parameters Permitted Values Default dialplan_dialnow.url...
  • Page 149 Configuring Basic Features Specify the time (in seconds) the Skype for Business phone waits before automatically dialing out the hotline number. Parameter: features.hotline_delay Configure the hotline number. Specify the time (in seconds) the Skype for Business phone waits before automatically dial out the Web User Interface hotline number.
  • Page 150 Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Configures the waiting time (in seconds) for the Skype for Business phone to automatically dial out the hotline number. If it is set to 0 (0s), the Skype for Business phone will immediately dial out the preconfigured hotline number when you lift the handset, press the Speakerphone/off-hook key or press the line key.

  • Page 151: Directory

    Configuring Basic Features Directory The phone directory displays local contacts and all your Skype for Business contacts. You can view contact information on the Skype for Business phone. Users can access directory lists by pressing the Directory or Dir soft key when the Skype for Business phone is idle.
  • Page 152 Yealink Skype for Business HD IP Phones Administrator Guide Select the desired group. The contact is added to the selected group. To view Skype for Business contacts via phone user interface: Press the Directory soft key. Select the desired group (e.g., Favorites, Delegates, Bosses or Other Contacts) of Skype for Business directory and then press the Enter soft key.
  • Page 153 To view Skype for Business favorites in the Skype for Business directory: Press Directory-> Favorites. In addition, Skype for Business favorites of T48G/T46G/T42G/T41P Skype for Business phones are also displayed on the idle screen by default. Skype for Business favorites of T40P Skype for...
  • Page 154 Yealink Skype for Business HD IP Phones Administrator Guide To view the Skype for Business favorites on the idle screen (take T46G as an example): By default, Skype for Business favorites are displayed behind the local favorites on the idle screen.
  • Page 155 If it is set to 0 (Enabled), the line key LED indicators vary depending on the status of your Skype for Business favorites. Note: It is only applicable to T46G/T42G/T41P Skype for Business phones. Web User Interface: Features->LED-> Line Key Led Light On...

  • Page 156: Local Directory

    Contacts and groups can be added either one by one or in batch using a local contact file. Yealink Skype for Business phones support both *.xml and *.csv format contact files, but only support *.xml format download for local contact file.
  • Page 157 Contact’s title. title For T48G Skype for Business phones: It is only applicable to local 0~32. favorites. Favorites display For T46G Skype for Business consecutively, according to phones: priority their priority. The favorite with 0~27. the lowest number displays For T42G/T41P/T40P Skype for first.
  • Page 158 Yealink Skype for Business HD IP Phones Administrator Guide The following shows the procedure of customizing a local contact file for Skype for Business phones: To customize a local contact file: Open the template file using an ASCII editor. For each contact that you want to add, add the following string to the file. Each starts on a separate line: <contact display_name=""...
  • Page 159 Configuring Basic Features roup= Add a new contact to the local Phone User Interface directory. Details of the Configuration Parameter: Parameter Permitted Values Default local_contact.data.url URL within 511 characters Blank Description: Configures the access URL of the local contact file (*.xml). Example: local_contact.data.url = http://192.168.10.25/contact.xml Web User Interface:...
  • Page 160 Yealink Skype for Business HD IP Phones Administrator Guide Select All Contacts from the pull-down list of Ring Tone. Click Add to add the contact. To import an XML contact list file via web user interface: Click on Directory->Local Directory.
  • Page 161 Configuring Basic Features The web user interface prompts "The original contact will be covered, Continue?". Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: Click on Directory->Local Directory. Click Browse to locate a contact list file (the file format must be *.csv) from your local system.
  • Page 162 Yealink Skype for Business HD IP Phones Administrator Guide To export a contact list via web user interface: Click on Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system. To add a contact to the local directory via phone user interface: Press Directory->Local Directory->All Contacts.
  • Page 163 Configuring Basic Features Favorites display consecutively, according to their index numbers. The contact with the lowest number displays first. Click Add to add the contact. To add a local favorite via phone user interface: Press Directory->Local Directory->Favorites. Press Add soft key. Enter the contact name, address, work number, mobile number, home number, title and email in the corresponding fields.
  • Page 164 Yealink Skype for Business HD IP Phones Administrator Guide Managing Local Favorites Local favorites and Skype for Business favorites of T48G/T46G/T42G/T41P Skype for Business phones are displayed on the idle screen. By default, local favorites are displayed before the Skype for Business favorites.
  • Page 165 Configuring Basic Features For T42G/T41P: Local favorite is indicated by an icon. The following figure shows a sample Favorites list. When the number of favorite contacts is more than 5, the line key located in the bottom right corner of the screen will be used to turn pages. Press it to view other favorites. Note Only Skype for Business favorites have presence status.
  • Page 166 If it is set to 2 (General), the local favorites will be displayed after the Skype for Business favorites on the idle screen. Note: It works only if the value of the parameter “sfb.local_favorite.enable” is set to 1 (Enabled). And it is only applicable to T48G/T46G/T42G/T41P Skype for Business phones. Web User Interface: Directory->Settings->Local Favorite...

  • Page 167: Call Log

    Configuring Basic Features Depending on your selection: If Disabled is selected, only Skype for Business favorites are displayed on the idle screen. If Preferential is selected, local favorites will be displayed before the Skype for Business favorites on the idle screen. If General is selected, the local favorites will be displayed after the Skype for Business favorites on the idle screen.
  • Page 168 Yealink Skype for Business HD IP Phones Administrator Guide Details of the Configuration Parameter: Parameter Permitted Values Default features.save_call_history 0 or 1 Description: Enables or disables the Skype for Business phone to save the call log. 0-Disabled 1-Enabled If it is set to 0 (Disabled), the Skype for Business phone cannot save the missed calls, placed calls, received calls and the forwarded calls in the call log lists.

  • Page 169: Missed Call Log

    Configuring Basic Features User or administrator can access call logs by downloading them to the local system for diagnosis purpose. To export the call logs via web user interface: Click on Settings->Configuration. Click Export to open file download window, and then save the file to your local system. To view the call logs on your local system: Open the folder where you save the call logs.
  • Page 170 Yealink Skype for Business HD IP Phones Administrator Guide Procedure Missed call log can be configured using the configuration files or locally. Configure missed call log feature. <MAC>.cfg Configuration File Parameter: account.1.missed_calllog Configure missed call log feature. Navigate to: Web User Interface Local http://<phoneIPAddress>/servlet?p...

  • Page 171: History Record Contacts Avatar

    Configuring Basic Features Select the desired value from the pull-down list of Missed Call Log. Click Confirm to accept the change. History Record Contacts Avatar History record contacts avatar allows the history record to display the contact avatars. Procedure History record contacts avatar can be configured using the configuration files or locally. Configure the History record contacts avatar.
  • Page 172 If it is set to 1 (Enabled), the history records display contact avatars. Note: It is only applicable to T48G and T46G Skype for Business phones. If you change this parameter, the Skype for Business phone will reboot to make the change take effect.

  • Page 173: Dial Search Delay

    Configuring Basic Features Dial Search Delay Dial search delay defines a period of delay time before the Skype for Business phones automatically displays the search results. It is applicable only when searching contacts on the dialing screen. Procedure Dial search delay can be configured using the configuration files or locally. Configure dial search delay feature.

  • Page 174: Live Dialpad

    Yealink Skype for Business HD IP Phones Administrator Guide Select the desired value from the pull-down list of Dial Search Delay. Click Confirm to accept the change. Live Dialpad Live dialpad allows Skype for Business phones to automatically dial out the entered phone number after a specified period of time.
  • Page 175 Configuring Basic Features Parameters Permitted Values Default Description: Enables or disables live dialpad feature. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the Skype for Business phone will automatically dial out the entered phone number on the dialing screen without pressing a send key. Web User Interface: Settings->Preference->Live Dialpad Phone User Interface:...

  • Page 176: Call Waiting

    Yealink Skype for Business HD IP Phones Administrator Guide Call Waiting Call waiting allows Skype for Business phones to receive a new incoming call when there is already an active call. The new incoming call is presented to the user visually on the LCD screen.
  • Page 177 Configuring Basic Features Parameters Permitted Values Default If it is set to 1 (Enabled), the LCD screen will present a new incoming call while during a call. Web User Interface: Features->General Information->Call Waiting Phone User Interface: Menu->Features->Call Waiting->Call Waiting call_waiting.tone 0 or 1 Description: Enables or disables the Skype for Business phone to play the call waiting tone when the...

  • Page 178: Pre Dial Tone

    Yealink Skype for Business HD IP Phones Administrator Guide To configure call waiting tone via web user interface: Click on Features->Audio. Select the desired value from the pull-down list of Call Waiting Tone. Click Confirm to accept the change. To configure call waiting and call waiting tone via phone user interface: Press Menu->Features->Call Waiting.

  • Page 179: Redial Tone

    0 or 1 Description: Enables or disables the Skype for Business phones to play key tone in following situations: For T48G/T46G/T42G/T41P/T40P Skype for Business phones: Enter phone numbers without picking up the handset. For T48G Skype for Business phones: (Search icon) to enter the pre-dialing screen, and then enter phone numbers without picking up the handset.
  • Page 180 Yealink Skype for Business HD IP Phones Administrator Guide Procedure Redial tone can be configured using the configuration files or locally. Configure redial tone feature. <y0000000000xx>.cfg Configuration File Parameters: features.redial_tone Configure redial tone feature. Navigate to: Web User Interface Local http://<phoneIPAddress>/servlet?p...

  • Page 181: Ringer Device For Headset

    Skype for Business phone and the headset mode also should be activated in advance. You can press the HEADSET key to activate the headset mode. For more information, refer to the Yealink phone-specific user guide Procedure Ringer device for headset can be configured using the configuration files or locally.

  • Page 182: Auto Answer

    Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default features.ringer_device.is_use_headset 0, 1 or 2 Description: Configures the ringer device for the Skype for Business phone. 0-Use Speaker 1-Use Headset 2-Use Headset & Speaker If the ringer device is set to Headset or Headset&Speaker, the headset should be connected...
  • Page 183 Configuring Basic Features Procedure Auto answer can be configured using the configuration files or locally. Configure auto answer. <MAC>.cfg Parameter: account.1.auto_answer Configuration File Specify a period of delay time for auto answer. <y0000000000xx>.cfg Parameter: features.auto_answer_delay Configure auto answer. Navigate to: http://<phoneIPAddress>/servlet?p =account-basic&q=load&acc=0 Web User Interface...
  • Page 184 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default features.auto_answer_delay Integer from 1 to 4 Description: Configures the delay time (in seconds) before the Skype for Business phone automatically answers an incoming call. Web User Interface: Features->General Information->Auto-Answer Delay(1~4s)

  • Page 185: Always On Line

    Configuring Basic Features Enter the desired time in the Auto-Answer Delay(1~4s) field. Click Confirm to accept the change. To configure auto answer via phone user interface: Press Menu->Features->Auto Answer->Line 1-> Auto Answer. Press , or the Switch soft key to select the desired value from the Auto Answer field.
  • Page 186 Yealink Skype for Business HD IP Phones Administrator Guide Navigate to: http://<phoneIPAddress>/servlet?p=acco unt-basic&q=load&acc=0 Details of the Configuration Parameter: Parameter Permitted Values Default sfb.always_online.enable 0 or 1 Description: Enables or disables the Skype for Business phone to maintain current status until you manually change it.

  • Page 187: Busy Tone Delay

    Configuring Basic Features 2． Select the desired value from the pull-down list of Always On Line. 3． Click Confirm to accept the change. To configure always on line via phone user interface: Press Menu->Basic->Always Online. Press , or the Switch soft key to select the desired value from the Always Online field.

  • Page 188: Return Code When Refuse

    Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Description: Configures the duration time (in seconds) for the busy tone. When one party releases the call, a busy tone is audible to the other party indicating that the call connection breaks.
  • Page 189 Configuring Basic Features 480 (Temporarily Not Available)  486 (Busy Here)  603 (Decline)  Procedure Return code for refused call can be configured using the configuration files or locally. Specify the return code and the reason of the SIP response message when refusing a call.

  • Page 190: Early Media

    Yealink Skype for Business HD IP Phones Administrator Guide To specify the return code and the reason when refusing a call via web user interface: Click on Features->General Information. Select the desired value from the pull-down list of Return Code When Refuse.
  • Page 191 Configuring Basic Features =features-general&q=load Details of the Configuration Parameter: Parameter Permitted Values Default phone_setting.is_deal180 0 or 1 Description: Enables or disables the Skype for Business phone to deal with the 180 SIP message received after the 183 SIP message. 0-Disabled 1-Enabled If it is set to 1 (Enabled), the Skype for Business phone will resume and play the local ringback tone upon a subsequent 180 message received.

  • Page 192: Call Hold

    Yealink Skype for Business HD IP Phones Administrator Guide Call Hold Call hold provides a service of placing an active call on hold. When a call is placed on hold, the Skype for Business phones send an INVITE request with HOLD SDP to request remote parties to stop sending media and to inform them that they are being held.
  • Page 193 Configuring Basic Features Parameters Permitted Values Default features.play_hold_tone.delay Integer from 3 to 3600 Description: Configures the interval (in seconds) at which the Skype for Business phone play a warning tone when there is a call on hold. If it is set to 30 (30s), the Skype for Business phone will play a warning tone every 30 seconds when there is a call on hold.

  • Page 194: Music On Hold

    Yealink Skype for Business HD IP Phones Administrator Guide Music on Hold Music on Hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the party who has been placed on hold. When a call is placed on hold, the Skype for Business phone will play built-in ring tone to the held party.
  • Page 195 Configuring Basic Features incoming call. Diversion/History-Info Skype for Business phones support the redirected call information sent by the SIP server with Diversion header, per draft-levy-sip-diversion-08, or History-info header, per RFC 4244. The Diversion/History-info header is used to inform the Skype for Business phone of a call’s history. For example, when a phone has been set to enable call forward, the Diversion/History-info header allows the receiving phone to indicate who the call was from, and from which phone number it was forwarded.
  • Page 196 Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default features.fwd_diversion_enable 0 or 1 Description: Enables or disables the Skype for Business phone to present the diversion information when an incoming call is forwarded to your Skype for Business phone.
  • Page 197 Configuring Basic Features Select the desired value from the pull-down list of Diversion/History-Info. Click Confirm to accept the change. To configure forward international via web user interface: Click on Features->General Information.
  • Page 198 Yealink Skype for Business HD IP Phones Administrator Guide Select the desired value from the pull-down list of Fwd International. Click Confirm to accept the change. To enable call forward via phone user interface: Press Menu->Features->Call Forward. Press to select the desired forwarding type.

  • Page 199: Allow Trans Exist Call

    Allow Trans Exist Call Allow trans exist call feature allows users to select transfer-to party’s call during multiple calls. It is convenient to transfer the active call to another existing call. It is not applicable to T48G/T46G Skype for Business phones.

  • Page 200: Call Number Filter

    Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Features->General Information->Allow Trans Exist Call Phone User Interface: None To configure allow trans exist call via web user interface (take T42G Skype for Business phones for example): Click on Features->General Information.
  • Page 201 Configuring Basic Features Configure the characters that the Skype for Business phone filters when dialing. <y0000000000xx>.cfg Configuration File Parameters: features.call_num_filter Configure the characters that the Skype for Business phone filters when dialing. Web User Interface Local Navigate to: http://<phoneIPAddress>/servlet?p=fea tures-general&q=load Details of Configuration Parameters: Parameters Permitted Values...

  • Page 202: Dtmf

    Yealink Skype for Business HD IP Phones Administrator Guide Enter the desired character in the Call Number Filter field. Click Confirm to accept the change. DTMF DTMF (Dual Tone Multi-frequency), better known as touch-tone, is used for telecommunication signaling over analog telephone lines in the voice-frequency band. DTMF is the signal sent from the Skype for Business phone to the network, which is generated when pressing the Skype for Business phone’s keypad during a call.

  • Page 203: Methods Of Transmitting Dtmf Digit

    Configuring Basic Features 1209 Hz 1336 Hz 1477 Hz 1633 Hz 941 Hz Methods of Transmitting DTMF Digit RFC 2833 DTMF digits are transmitted using the RTP Event packets that are sent along with the voice path. These packets use RFC 2833 format and must have a payload type that matches what the other end is listening for.

  • Page 204: Suppress Dtmf Display

    Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Features->General Information->DTMF Repetition Phone User Interface: None To configure the number of times to send the end RTP Event packet via web user interface: Click on Features->General Information.
  • Page 205 Configuring Basic Features Parameters: features.dtmf.hide features.dtmf.hide_delay Configure suppress DTMF display and suppress DTMF display delay. Web User Interface Local Navigate to: http://<phoneIPAddress>/servlet?p=f eatures-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default features.dtmf.hide 0 or 1 Description: Enables or disables the Skype for Business phone to suppress the display of DTMF digits during an active call.

  • Page 206: Transfer Via Dtmf

    Yealink Skype for Business HD IP Phones Administrator Guide To configure suppress DTMF display and suppress DTMF display delay via web user interface: Click on Features->General Information. Select the desired value from the pull-down list of Suppress DTMF Display. Select the desired value from the pull-down list of Suppress DTMF Display Delay.
  • Page 207 Configuring Basic Features p=features-general&q=load Details of Configuration Parameters: Parameters Permitted Values Default features.dtmf.replace_tran 0 or 1 Description: Enables or disables the Skype for Business phone to send DTMF sequences for transfer function when pressing the Tran/Transfer soft key or TRANSFER key. 0-Disabled 1-Enabled If it is set to 0 (Disabled), the Skype for Business phone will perform the transfer as normal...

  • Page 208: Play Local Dtmf Tone

    Yealink Skype for Business HD IP Phones Administrator Guide Enter the specified DTMF digits in the Tran Send DTMF field. Click Confirm to accept the change. Play Local DTMF Tone Play local DTMF tone allows Skype for Business phones to play a local DTMF tone during an active call.

  • Page 209: Allow Mute

    Configuring Basic Features Details of Configuration Parameters: Parameters Permitted Values Default features.play_local_dtmf_tone_enable 0 or 1 Description: Enables or disables the Skype for Business phone to play a local DTMF tone during a call. 0-Disabled 1-Enabled If it is set to 1 (Enabled), you can hear the DTMF tone when pressing the Skype for Business phone’s keypad during a call.
  • Page 210 Yealink Skype for Business HD IP Phones Administrator Guide Procedure Allow mute can be configured using the configuration files or locally. Configure allow mute feature. Parameters: <y0000000000xx>.cfg Configuration File features.allow_mute Configure allow mute feature. Navigate to: Web User Interface Local http://<phoneIPAddress>/servlet?p=fea...

  • Page 211: Voice Mail Without Pin

    Configuring Basic Features Select the desired value from the pull-down list of Allow Mute. Click Confirm to accept the change. Voice Mail without PIN Generally, users have to enter a PIN before they access the voice mail box. If voice mail without PIN feature is enabled, users can access voice mail box without entering PIN.

  • Page 212: E911

    Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Enables or disables the Skype for Business phone to access voice mail box without entering PIN. 0-Disabled 1-Enabled Web User Interface: None Phone User Interface: None...

  • Page 213: E911 Location Tip

    Configuring Basic Features Sample: ms-subnet: 192.168.1.0. <provisionGroup name="locationPolicy" > <propertyEntryList > <property name="EnhancedEmergencyServicesEnabled" >true</property> <property name="LocationPolicyTagID" >user-tagid</property> <property name="LocationRequired" >yes</property> <property name="UseLocationForE911Only" >true</property> <property name="EmergencyDialString" >910086</property> <property name="EmergencyDialMask" >911;912</property> <property name="NotificationUri" >sip:7000@yealinkuc.com,sip:80040@yealinkuc.com</property> <property name="ConferenceMode" >oneway</property> When user dials an emergency number, the location of the user set in phone and the phone number are sent out as a part of INVITE message.
  • Page 214 Yealink Skype for Business HD IP Phones Administrator Guide in-band LocationPolicy is set to ‘yes’ or ‘disclaimer’ on the Skype for Business Server, a popup opens in the phone's LCD enabling users to either ignore the notification or edit the location information.

  • Page 215: Boss-Admin Feature

    When one party answers the call, the other phone will stop ringing. A boss can assign delegates and delegates can Yealink phone-specific manage calls on behalf of the boss’s line. For more information, refer to...
  • Page 216 Yealink Skype for Business HD IP Phones Administrator Guide Select My Delegates from the pull-down list of Simultaneously ring. In the Delegates dialog box, click Add. Each delegate must be a Skype for Business contact.
  • Page 217 Configuring Basic Features Select the desired delegates from the Choose a Delegate dialog box. Click OK. Click OK in the Delegates dialog box. 10. Click OK in the Options dialog box. The boss’s phone is able to accept the response (200 OK) to initial SUBSCRIBE and the response contains the current list of provisioned delegates and indication (in <flags>) that delegate ringing is currently enabled.
  • Page 218 Yealink Skype for Business HD IP Phones Administrator Guide Click Edit my delegate members. Check the checkbox of the delegate you want to remove. Click Remove. Click OK in the Delegates dialog box. Click OK in the Options dialog box.

  • Page 219: Calendar

    Configuring Basic Features Calendar Yealink Skype for Business phones integrates with the Microsoft Exchange calendar feature. If your phone is configured to connect to the Microsoft Exchange Server, and the Microsoft® Outlook® application is installed at your site, you can view Skype conference, appointment, meeting and event, or join the Skype conference in your Microsoft Outlook application from your phone.

  • Page 220: Setting Up A Meeting In Outlook

    Yealink Skype for Business HD IP Phones Administrator Guide Click Home->New Items->More Items->Recurring Appointment. Enter the appointment time. Click OK. Enter a subject, location and the appointment content. Click Save & Close. A reminder will display on the phone screen 15 minutes before the appointment starts.

  • Page 221: Setting Up An Event In Outlook

    Configuring Basic Features Click Home->New Items->More Items->Recurring Meeting. Enter the meeting time. Click OK. In the To box, enter the email addresses of your invitees. Enter a subject, location and the meeting content. Click Send. A reminder will display on the phone screen of organizer and invitees 15 minutes before the meeting starts.

  • Page 222: Using The Calendar

    Yealink Skype for Business HD IP Phones Administrator Guide Click Home->New Items->More Items->Recurring Event. Enter the event time. Click OK. Enter a subject, location and the event content. Click Save & Close. A reminder will display on the phone screen 15 minutes before the event starts.
  • Page 223 Configuring Basic Features Details of Configuration Parameters: Parameters Permitted Values Default 0 or 1 sfb.calendar.enable Description: Enables or disables the calendar feature. 0-Disabled 1-Enabled If it is set to 1 (Enabled), user can use calendar feature on the Skype for Business phone. If it is set to 0 (Disabled), user cannot use calendar feature on the Skype for Business phone.
  • Page 224 Yealink Skype for Business HD IP Phones Administrator Guide Name Description time, location and content. Press the Back soft key to return to the pervious screen. Working with Schedule Reminders If you have a schedule, a reminder pop-up is displayed 15 minutes before it starts. The reminder shows the main information of the schedule, including subject and the rest time.

  • Page 225: Btoe

    Skype for Business client for third party call control. You can answer, place, hold and resume audio calls on your phone and the Skype for Business client simultaneously. In order to use BToE, you need to download and install the Yealink BToE Connector application on your computer.
  • Page 226 Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default sip.btoe.enable 0 or 1 Description: Enables or disables the BToE (Better Together over Ethernet) feature. 0-Disabled 1-Enabled If it is set to 1 (Enabled), BToE is enabled on the phone. Your phone can pair with Skype for Business Client.
  • Page 227 Configuring Basic Features Parameters Permitted Values Default Note: It works only if the value of the parameter “sip.btoe.enable” is set to 1 (Enabled). Web User Interface: Settings->BToE->BToE paring Mode Phone User Interface: Menu->Features->BToE->BToE Pairing Mode To configure BToE feature via web user interface: Click on Settings->BToE.

  • Page 228: Exp40 Expansion Module

    You can connect an EXP40 expansion module to T48G/T46G Skype for Business phones only. When your T48G/T46G is registered with a Skype for Business account, you can assign contacts to EXP keys on your EXP40 expansion module, so that you can quickly call contact by pressing the corresponding EXP key.
  • Page 229 Configuring Basic Features expansion modules, connect the Ext out jack of the previous expansion module and the Ext in jack of the next expansion module using another supplied cord. Each EXP40 expansion module provides you with 20 EXP keys and 2 display pages, supporting a total of 40 EXP keys that you can set up as contacts.

  • Page 230: Monitoring Status Changes Using Exp Key Led Indicator

    Yealink Skype for Business HD IP Phones Administrator Guide ModuleX field (X ranges from 1 to 6 depending on the amount of the connected EXP40). Press the Save soft key to accept the change. The selected contact group will be displayed on the selected expansion module.
  • Page 231 If it is set to 0 (Enabled), the EXP key LED indicators vary depending on the status of your Skype for Business contacts. Note: It is only applicable to T48G/T46G Skype for Business phones. Web User Interface: Features->LED->Exp Led Light On...
  • Page 232 Yealink Skype for Business HD IP Phones Administrator Guide LED Status Description conference. The Skype for Business contact is right back. Solid yellow The Skype for Business contact is off work. The Skype for Business contact is away. The Skype for Business contact is placing a call.

  • Page 233: Configuring Advanced Features

    Configuring Advanced Features Configuring Advanced Features This chapter provides information for making configuration changes for the following advanced features: Multicast Paging  Action URI  VLAN  Quality of Service  Quality of Experience  IPv6 Support  Multicast Paging Multicast paging allows Skype for Business phones to send/receive Real-time Transport Protocol (RTP) streams to/from the pre-configured multicast address(es) without involving SIP signaling.
  • Page 234 Yealink Skype for Business HD IP Phones Administrator Guide Configure the multicast IP address and port number for a paging list key. Parameter: multicast.paging_address.X.ip_address Configure the multicast paging group name for a paging list key. Parameter: multicast.paging_address.X.label Specify a multicast codec for the Skype for Business phone to send the RTP stream.
  • Page 235 Configuring Advanced Features Parameters Permitted Values Default Web User Interface: Features->General Information->Multicast Codec Phone User Interface: None multicast.paging_address.X.ip_address String Blank (X ranges from 1 to 10) Description: Configures the IP address and port number of the multicast paging group in the paging list.
  • Page 236 Yealink Skype for Business HD IP Phones Administrator Guide Select the desired codec from the pull-down list of Multicast Codec. Click Confirm to accept the change. To configure two sending multicast addresses via web user interface: Click on Directory->Multicast IP.

  • Page 237: Receiving Rtp Stream

    When the phone is idle, you can press the paging list key to access the paging list. For T46G/T42G/T41P Skype for Business phones, the second line key will change to be a paging list key automatically. When the phone is idle, you can press the paging list key to access the paging list.
  • Page 238 Yealink Skype for Business HD IP Phones Administrator Guide differently depending on the configurations of Paging Barge and Paging Priority Active. Paging Barge This parameter defines the priority of the voice call in progress, and decides how the Skype for Business phone handles the incoming multicast paging calls when there is already a voice call in progress.
  • Page 239 Configuring Advanced Features Details of Configuration Parameters: Parameters Permitted Values Default multicast.listen_address.X.ip_address IP address: port Blank (X ranges from 1 to 10) Description: Configures the multicast address and port number that the Skype for Business phone listens to. Example: multicast.listen_address.1.ip_address = 224.5.6.20:10008 Note: The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
  • Page 240 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Web User Interface: Directory->Multicast IP->Paging Priority Active Phone User Interface: None multicast.receive_priority.priority Integer from 0 to 10 Description: Configures the priority of the voice call (a normal phone call rather than a multicast paging call) in progress.
  • Page 241 Configuring Advanced Features Enter the label in the Label field. The label will appear on the LCD screen when receiving the RTP multicast. Click Confirm to accept the change. To configure paging barge and paging priority active features via web user interface: Click on Directory->Multicast IP.

  • Page 242: Action Uri

    Yealink Skype for Business HD IP Phones Administrator Guide Action URI HTTP/HTTPS GET Request Action URI allows Skype for Business phones to interact with web server application by receiving and handling an HTTP or HTTPS GET request. When receiving a GET request, the Skype for Business phone will perform the specified action and respond with a 200 OK message.
  • Page 243 Configuring Advanced Features Details of the Configuration Parameter: Parameter Permitted Values Default features.action_uri.enable 0 or 1 Description: Enables or disables the Skype for Business phone to receive the action URI requests. 0-Disabled 1-Enabled Web User Interface: None Phone User Interface: None features.action_uri_limit_ip IP address or any...

  • Page 244: Capturing The Current Screen Of The Phone

    Yealink Skype for Business HD IP Phones Administrator Guide Multiple IP addresses are separated by commas. If you enter “any” in this field, the Skype for Business phone can receive and handle GET requests from any IP address. If you leave the field blank, the Skype for Business phone cannot receive or handle any HTTP GET request.

  • Page 245: Vlan

    You can save the image to your local system. Note Frequent capture may affect the Skype for Business phone performance. Yealink recommend you to capture the phone screen display within a minimum interval of 4 seconds. VLAN VLAN (Virtual Local Area Network) is used to logically divide a physical network into several broadcast domains.

  • Page 246: Lldp

    Yealink Skype for Business HD IP Phones Administrator Guide LLDP LLDP (Linker Layer Discovery Protocol) is a vendor-neutral Link Layer protocol, which allows the Skype for Business phone to receive and/or transmit device-related information from/to directly connected devices on the network that are also using the protocol, and store the information about other devices.
  • Page 247 Configuring Advanced Features TLV Type TLV Name Description The supported and enabled phone capabilities. Capabilities The Telephone capability is supported and enabled by default. Description of port that sends data unit. Port Description The default value is “WAN PORT”. Duplex mode and network speed settings of the Skype for Business phone.
  • Page 248 Yealink Skype for Business HD IP Phones Administrator Guide TLV Type TLV Name Description Manufacturer Name phone. The default value is “IP_Phone”. Inventory – Model Model name of the Skype for Business phone. Name The default value is “T46”. Assertion identifier of the Skype for Business Asset ID phone.
  • Page 249 Configuring Advanced Features Parameters Permitted Values Default network.lldp.packet_interval Integer from 1 to 3600 Description: Configures the interval (in seconds) for the Skype for Business phone to send the LLDP (Linker Layer Discovery Protocol) request. Note: It works only if the value of the parameter “network.lldp.enable” is set to 1 (Enabled). If you change this parameter, the Skype for Business phone will reboot to make the change take effect.

  • Page 250: Cdp

    Yealink Skype for Business HD IP Phones Administrator Guide To configure LLDP feature via phone user interface: Press Menu->Advanced (default password: admin) ->Network->LLDP->LLDP Status. Press , or the Switch soft key to select the desired value from the LLDP Status field.
  • Page 251 Configuring Advanced Features Parameters Permitted Values Default Description: Enables or disables the CDP (Cisco Discovery Protocol) feature on the Skype for Business phone. 0-Disabled 1-Enabled Note: If it is set to 1, the Skype for Business phone will attempt to determine its VLAN ID through CDP.

  • Page 252: Manual Configuration For Vlan

    Yealink Skype for Business HD IP Phones Administrator Guide Enter the desired time interval in the Packet Interval (1~3600s) field. Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot.
  • Page 253 Configuring Advanced Features Procedure VLAN can be configured using the configuration files or locally. Configure VLAN for the Internet port and PC port manually. Parameters: network.vlan.internet_port_enable Configuration network.vlan.internet_port_vid <y0000000000xx>.cfg File network.vlan.internet_port_priority network.vlan.pc_port_enable network.vlan.pc_port_vid network.vlan.pc_port_priority Configure VLAN for the Internet port and PC port manually.
  • Page 254 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures VLAN ID for the Internet (WAN) port. Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 255 Configuring Advanced Features Parameters Permitted Values Default Description: Configures VLAN ID for the PC (LAN) port. Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Network->Advanced->VLAN->PC Port->VID (1-4094) Phone User Interface: Menu->Advanced (default password: admin) ->Network->VLAN->PC Port->VID Number network.vlan.pc_port_priority...
  • Page 256 Yealink Skype for Business HD IP Phones Administrator Guide Select the desired value (0-7) from the pull-down list of Priority. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot.

  • Page 257: Dhcp Vlan

    Configuring Advanced Features Select the desired value (0-7) from the pull-down list of Priority. Click Confirm to accept the change. A dialog box pops up to prompt that the settings will take effect after a reboot. Click OK to reboot the Skype for Business phone. To configure VLAN for Internet port (or PC port) via phone user interface: Press Menu->Advanced (default password: admin) ->Network->VLAN->WAN Port (or PC Port).
  • Page 258 Yealink Skype for Business HD IP Phones Administrator Guide Procedure DHCP VLAN can be configured using the configuration files or locally. Configure DHCP VLAN discovery feature. Parameters: <y0000000000xx>.cfg Configuration File network.vlan.dhcp_enable network.vlan.dhcp_option Configure DHCP VLAN discovery feature. Web User Interface Navigate to: http://<phoneIPAddress>/servlet?
  • Page 259 Configuring Advanced Features Parameters Permitted Values Default change take effect. Web User Interface: Network->Advanced->VLAN->DHCP VLAN->Option (1-255) Phone User Interface: Menu->Advanced (default password: admin)->Network->VLAN->DHCP VLAN->Option To configure DHCP VLAN discovery via web user interface: Click on Network->Advanced. In the VLAN block, select the desired value from the pull-down list of DHCP VLAN Active. Enter the desired option in the Option (1-255) field.

  • Page 260: Quality Of Service

    Yealink Skype for Business HD IP Phones Administrator Guide Quality of Service Quality of Service (QoS) is the ability to provide different priorities for different packets in the network, allowing the transport of traffic with special requirements. QoS guarantees are important for applications that require fixed bit rate and are delay sensitive when the network capacity is insufficient.

  • Page 261: Voice Qos

    Configuring Advanced Features Voice QoS In order to make VoIP transmissions intelligible to receivers, voice packets should not be dropped, excessively delayed, or made to suffer varying delay. DiffServ model can guarantee high-quality voice transmission when the voice packets are configured to a higher DSCP value. SIP QoS SIP protocol is used for creating, modifying and terminating two-party or multi-party sessions.
  • Page 262 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Web User Interface: Network->Advanced->Voice QoS (0~63) Phone User Interface: None network.qos.signaltos Integer from 0 to 63 Description: Configures the DSCP (Differentiated Services Code Point) for SIP packets.

  • Page 263: Quality Of Experience

    Configuring Advanced Features Click Confirm to accept the change. A dialog box pops up to prompt that settings will take effect after a reboot. Click OK to reboot the Skype for Business phone. Quality of Experience Quality of Experience (QoE) metrics track the quality of audio calls made in your organization, including such things as the number of network packets lost, background noise, and the amount of "jitter"...
  • Page 264 Yealink Skype for Business HD IP Phones Administrator Guide Fields Element Attribute Caller LocalContactURI RemoteContactURI LocalUserAgent RemoteUserAgent RemotePAI v2:MediationServerBypassFl v2:TrunkingPeer v2:RegisteredInside VQSessionReport:MediaLine Description xmlns InboundStream xmlns:v2 OutboundStream xmlns:v3 Label Connectivity MediaLine:Description Security Transport NetworkConnectivityInfo LocalAddr RemoteAddr ReflexiveLocalIPAddress v3:MidCallReport Description:Connectivity IceWarningFlags...
  • Page 265 Configuring Advanced Features Fields Element Attribute v3:NetworkConnectionDetai Description:LocalAddr IPAddr Port SubnetMask v2:MACAddr Description:RemoteAddr IPAddr Port SubnetMask Description:ReflexiveLocalIPAddr IPAddr Port MediaLine:InboundStream Network Payload QualityEstimates Jitter InboundStream:Network PacketLoss Delay Utilization InterArrival Network:Jitter InterArrivalSD InterArrivalMax LossRate Network:PacketLoss LossRateMax RelativeOneWay Network:Delay Average Delay:RelativeOneWay BurstGapLoss BurstDensity RelativeOneWay:BurstGapLoss BurstDuration...
  • Page 266 Yealink Skype for Business HD IP Phones Administrator Guide Fields Element Attribute GapDensity GapDuration Packets Network:Utilization PayloadType InboundStream:Payload:Audio PayloadDescription SampleRate Signal v4:JitterBufferSizeAvg v4:JitterBufferSizeMax v4:JitterBufferSizeMin v4:NetworkJitterAvg v4:NetworkJitterMax v4:NetworkJitterMin SignalLevel Audio:Signal NoiseLevel v2:InitialSignalLevelRMS v2:RxAvgAGCGain v3:RecvSignalLevelCh1 v3:RecvNoiseLevelCh1 v4:RenderSignalLevel v4:RenderNoiseLevel v4:RenderLoopbackSignalLe RecvListenMOS QualityEstimates:Audio RecvListenMOSMin...

  • Page 267: Ipv6 Support

    IPv6 is developed by the Internet Engineering Task Force (IETF) to deal with the long-anticipated problem of IPv4 address exhaustion. Yealink Skype for Business phone supports IPv4 addressing mode, IPv6 addressing mode, as well as an IPv4&IPv6 dual stack addressing mode. IPv4 uses a...
  • Page 268 Yealink Skype for Business HD IP Phones Administrator Guide 32-bit address, consisting of four groups of three decimal digits separated by dots; for example, 192.168.1.100. IPv6 uses a 128-bit address, consisting of eight groups of four hexadecimal digits separated by colons; for example, 2026:1234:1:1:215:65ff:fe1f:caa.
  • Page 269 Configuring Advanced Features SLAAC How the Skype for Business phone obtains the IPv6 address DHCPv6 (ICMPv6) and network settings? The Skype for Business phone can obtain the IPv6 address via Disabled Enabled SLAAC, but the other network settings must be configured manually.
  • Page 270 Yealink Skype for Business HD IP Phones Administrator Guide Configure the IPv6 static DNS address. Details of Configuration Parameters: Parameters Permitted Values Default network.ip_address_mode 0, 1 or 2 Description: Configures the IP address mode. 0-IPv4 1-IPv6 2-IPv4 & IPv6 Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 271 Configuring Advanced Features Parameters Permitted Values Default DHCP. If it is set to 1 (On), the Skype for Business phone will use manually configured static IPv6 DNS. Note: It works only if the value of the parameter “network.ipv6_internet_port.type” is set to 0 (DHCP).
  • Page 272 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Phone User Interface: Menu->Advanced (default password: admin) ->Network->WAN Port->IPv6->Static IP->IPv6 IP Prefix network.ipv6_internet_port.gateway IPv6 address Blank Description: Configures the IPv6 default gateway. Example: network.ipv6_internet_port.gateway = 3036:1:1:c3c7:c11c:5447:23a6:255 Note: It works only if the value of the parameter “network.ip_address_mode” is set to 1 (IPv6) or 2 (IPv4 &...
  • Page 273 Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. It is only applicable to T48G/T46G Skype for Business phones. SLAAC is enabled on T42G/T41P/T40P Skype for Business phones by default. You are not allowed to configure this parameter for these Skype for Business phones.
  • Page 274 Yealink Skype for Business HD IP Phones Administrator Guide Mode(IPv4/IPv6). In the IPv6 Config block, mark the DHCP or the Static IP Address radio box. If you mark the Static IP Address radio box, configure the IPv6 address and other configuration parameters in the corresponding fields.
  • Page 275 A dialog box pops up to prompt that the settings will take effect after a reboot. Click OK to reboot the Skype for Business phone. To configure SLAAC feature via web user interface (only applicable to T48G/T46G): Click on Network->Advanced.
  • Page 276 Yealink Skype for Business HD IP Phones Administrator Guide To configure IPv6 static DNS when DHCP is used via phone user interface: Press Menu->Advanced (default password: admin) ->Network->WAN Port->IPv6->DHCP. Press , or the Switch soft key to select Enabled from the Static DNS field.

  • Page 277: Configuring Audio Features

    The ring tone format must meet the following: Skype for Business phone Format Single File Size Total File Size Model T48G/T46G .wav <=8MB <=20MB T42G/T41P/T40P .wav <=100KB <=100KB...
  • Page 278 Yealink Skype for Business HD IP Phones Administrator Guide phone_setting.ring_type Specify the access URL of the custom ring tone. Parameter: ringtone.url Delete all custom ring tone files. Parameter: ringtone.delete Configure a ring tone on a per-line basis. <MAC>.cfg Parameters: account.1.ringtone.ring_type Upload the custom ring tones.
  • Page 279 Configuring Audio Features Details of the Configuration Parameter: Parameters Permitted Values Default Refer to the following phone_setting.ring_type Ring1.wav content Description: Configures a ring tone for the Skype for Business phone. Permitted Values: Ring1.wav, Ring2.wav, Ring3.wav, Ring4.wav, Ring5.wav, Ring6.wav, Ring7.wav, Ring8.wav, Silent.wav, Splash.wav or custom ring tone name (e.g., Customring.wav).
  • Page 280 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default URL within 511 ringtone.url Blank characters Description: Configures the access URL of the custom ring tone file. Example: ringtone.url = tftp://192.168.1.100/Customring.wav Web User Interface: Settings->Preference->Upload Ringtone Phone User Interface: None ringtone.delete...

  • Page 281: Private Line Ring Tone

    Configuring Audio Features The custom ring tone appears in the pull-down list of Ring Type. To change the ring tone for the Skype for Business phone via web user interface: Click on Settings->Preference. Select the desired ring tone from the pull-down list of Ring Type. Click Confirm to accept the change.
  • Page 282 Yealink Skype for Business HD IP Phones Administrator Guide When the boss receives a private call, the private line will bypass call delegation and only boss’s phone rings. Private line ring tone feature allows the Skype for Business phone to play a specific ring tone when receiving a private call.

  • Page 283: Tones

    Configuring Audio Features Parameter Permitted Values Default Ring1.wav, Ring2.wav, Ring3.wav, Ring4.wav, Ring5.wav, Ring6.wav, Ring7.wav, Ring8.wav, Silent.wav, Splash.wav or custom ring tone name (e.g., Customring.wav). Example: To configure a phone built-in ring tone (e.g., Ring7.wav): = Ring7.wav phone_setting.private_line_ring_type To configure a custom ring tone (e.g., Customring.wav): = Customring.wav phone_setting.private_line_ring_type Web User Interface:...
  • Page 284 Yealink Skype for Business HD IP Phones Administrator Guide Australia  Austria  Brazil  Belgium  Chile  China  Czech  Czech ETSI  Denmark  Finland  France  Germany  Great Britain  Greece  Hungary ...
  • Page 285 Configuring Audio Features Condition Description Call waiting tone (For more information on call Call Waiting waiting, refer to Call Waiting) Dial Recall When receiving a call back Info When receiving a special message Stutter When receiving a voice mail When automatically answering a call (For more Auto Answer information on auto answer, refer to Auto...
  • Page 286 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the country tone for the Skype for Business phone. Permitted Values: Custom, Australia, Austria, Brazil, Belgium, Chile, China, Czech, Czech ETSI, Denmark, Finland, France, Germany, Great Britain, Greece, Hungary, Lithuania, India, Italy, Japan, Mexico, New Zealand, Netherlands, Norway, Portugal, Spain, Switzerland, Sweden, Russia, United States.
  • Page 287 Configuring Audio Features Parameters Permitted Values Default voice.tone.ring String Blank Description: Customizes the ringback tone. The value format is Freq/Duration. For more information on the value format, refer to the parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. Web User Interface: Settings->Tones->Ring Back Phone User Interface:...
  • Page 288 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Customizes the call waiting tone. The value format is Freq/Duration. For more information on the value format, refer to the parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom.
  • Page 289 Configuring Audio Features Parameters Permitted Values Default Description: Customizes the tone when the Skype for Business phone receives a voice mail. The value format is Freq/Duration. For more information on the value format, refer to the parameter “voice.tone.dial”. Note: It works only if the value of the parameter “voice.tone.country” is set to Custom. Web User Interface: Settings->Tones->Stutter Phone User Interface:...

  • Page 290: Voice Mail Tone

    Yealink Skype for Business HD IP Phones Administrator Guide Click Confirm to accept the change. Voice Mail Tone Voice mail tone feature allows the Skype for Business phone to play a warning tone when receiving a new voice mail. You can customize the warning tone or select specialized tone sets (vary from country to country) for your Skype for Business phone.

  • Page 291: Headset Prior

    Configuring Audio Features To configure voice mail tone via web user interface: Click on Features->General Information. Select the desired value from the pull-down list of Voice Mail Tone. Click Confirm to accept the change. Headset Prior Headset prior allows users to use headset preferentially if a headset is physically connected to the Skype for Business phone.
  • Page 292 Yealink Skype for Business HD IP Phones Administrator Guide ervlet?p=features-general& q=load Details of the Configuration Parameter: Parameter Permitted Values Default features.headset_prior 0 or 1 Description: Enables or disables headset prior feature. You need to press the HEADSET key to activate the headset mode in advance.

  • Page 293: Dual Headset

    Configuring Audio Features Select the desired value from the pull-down list of Headset Prior. Click Confirm to accept the change. Dual Headset Dual headset allows users to use two headsets on one Skype for Business phone. To use this feature, users need to physically connect two headsets to the headset and handset jacks respectively.
  • Page 294 Yealink Skype for Business HD IP Phones Administrator Guide Details of the Configuration Parameter: Parameter Permitted Values Default features.headset_training 0 or 1 Description: Enables or disables dual headset feature. 0-Disabled 1-Enabled If it is set to 1 (Enabled), users can use two headsets on one phone. When the Skype for...

  • Page 295: Sending Volume

    Configuring Audio Features Click Confirm to accept the change. Sending Volume Sending volume allows user to adjust the sending volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use. Procedure Sending volume can be configured using the configuration files only. Configure the sending volume of the speaker.

  • Page 296: Audio Codecs

    Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Description: Configures the sending volume of the handset. Note: We recommend that you modify this parameter cautiously. An unreasonable value may render the voice quality bad. If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 297 Configuring Audio Features G726-40, iLBC, G723_53, G723_63 G722, PCMA, PCMU, G729, G722, PCMA, PCMU, T40P G726-16, G726-24, G726-32, G729 G726-40, iLBC The following table summarizes the supported audio codecs on Skype for Business phones: Sample Packetization Codec Algorithm Reference Bit Rate Rate Time 20ms...
  • Page 298 Yealink Skype for Business HD IP Phones Administrator Guide Codec Configuration Methods Priority RTPmap Web User Interface Configuration Files PCMA Web User Interface Configuration Files G729 Web User Interface Configuration Files G723_53 Web User Interface Configuration Files G723_63 Web User Interface...
  • Page 299 Enables or disables the specified codec for the account. 0-Disabled 1-Enabled Default: For T48G/T46G/T42G/T41P: When Y=1, the default value is 1; When Y=2, the default value is 1; When Y=3, the default value is 0; When Y=4, the default value is 0;...
  • Page 300 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default When Y=9, the default value is 0; Example: account.1.codec.1.enable = 1 It means that the codec PCMU is enabled on the account. Web User Interface: Account->Codec Phone User Interface: None account.1.codec.Y.payload_type...
  • Page 301 (Y ranges from 1 to 11) content Description: Configures the priority of the enabled codec for the account. For T48G/T46G/T42G/T41P: When Y=1, the default value is 2; When Y=2, the default value is 3; When Y=3, the default value is 0;...
  • Page 302 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Example: account.1.codec.1.priority = 2 Web User Interface: Account->Codec Phone User Interface: None account.1.codec.Y.rtpmap Integer Refer to the following content (Y ranges from 1 to 11) from 0 to 127 Description: Configures the rtpmap of the audio codec for the account.
  • Page 303 Configuring Audio Features Parameters Permitted Values Default Web User Interface: None Phone User Interface: None To configure the codecs to use and adjust the priority of the enabled codecs on a per-line basis via web user interface: Click on Account->Codec. Select the desired account from the pull-down list of Account.

  • Page 304: Acoustic Clarity Technology

    Yealink Skype for Business HD IP Phones Administrator Guide Acoustic Clarity Technology Acoustic Echo Cancellation Acoustic Echo Cancellation (AEC) is used to reduce acoustic echo from a voice call to provide natural full-duplex communication patterns. It also increases the capacity achieved through silence suppression by preventing echo from traveling across a network.

  • Page 305: Background Noise Suppression

    Configuring Audio Features Parameter Permitted Values Default None To configure AEC via web user interface: Click on Settings->Voice. Select the desired value from the pull-down list of ECHO. Click Confirm to accept the change. Background Noise Suppression Background noise suppression (BNS) is designed primarily for hands-free operation and reduces background noise to enhance communication in noisy environments.
  • Page 306 Yealink Skype for Business HD IP Phones Administrator Guide Procedure VAD can be configured using the configuration files or locally. Configure VAD. <y0000000000xx>.cfg Configuration File Parameter: voice.vad Configure VAD. Navigate to: Web User Interface Local http://<phoneIPAddress>/s ervlet?p=settings-voice&q= load Details of the Configuration Parameter:...

  • Page 307: Comfort Noise Generation

    Configuring Audio Features Click Confirm to accept the change. Comfort Noise Generation Comfort Noise Generation (CNG) is used to generate background noise for voice communications during periods of silence in a conversation. It is a part of the silence suppression or VAD handling for VoIP technology. CNG, in conjunction with VAD algorithms, quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes.

  • Page 308: Jitter Buffer

    Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default Description: Enables or disables CNG (Comfortable Noise Generation) feature on the Skype for Business phone. 0-Disabled 1-Enabled Web User Interface: Settings->Voice->Echo Cancellation->CNG Phone User Interface: None To configure CNG via web user interface: Click on Settings->Voice.
  • Page 309 Configuring Audio Features Procedure Jitter buffer can be configured using the configuration files or locally. Configure the mode of jitter buffer and the delay time for jitter buffer. Parameters: <y0000000000xx>.cfg Configuration File voice.jib.adaptive voice.jib.min voice.jib.max voice.jib.normal Configure the mode of jitter buffer and the delay time for jitter buffer.
  • Page 310 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Settings->Voice->JITTER BUFFER->Min Delay Phone User Interface: None voice.jib.max Integer from 0 to 400 Description: Configures the maximum delay time (in milliseconds) of jitter buffer. Note: It works only if the value of the parameter “voice.jib.adaptive” is set to 1 (Adaptive).
  • Page 311 Configuring Audio Features Enter the fixed delay time for fixed jitter buffer in the Normal field. The valid value ranges from 0 to 300. Click Confirm to accept the change.
  • Page 312 Yealink Skype for Business HD IP Phones Administrator Guide...

  • Page 313: Configuring Security Features

    By default, the Skype for Business phone has a built-in Skype for Business feature license, which allows user to use Yealink phones with Skype for Business features directly. If users purchase Skype for Business phones which aren’t running Skype for Business firmware,...
  • Page 314 The Skype for Business phones will replace the characters “$MAC” with its MAC addresses during auto provisioning. For example, the MAC address of one T46G Skype for Business phone is 00156543EC97. When performing auto provisioning, the Skype for Business phone will request to download the License_00156543ec97.dat file from the provisioning server...

  • Page 315: User Password

    Configuring Security Features User Password Some menu options are protected by two privilege levels, user and administrator, each with its own password. When logging into the web user interface, you need to enter the user name and password to access various menu options. A user or an administrator can change the user password.

  • Page 316: Administrator Password

    Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default None To change the user password via web user interface: Click on Security->Password. Select user from the pull-down list of User Type. Enter new password in the New Password and Confirm Password fields.
  • Page 317 Configuring Security Features Details of the Configuration Parameter: Parameter Permitted Values Default security.user_password String within 32 characters admin Description: Configures the password of the administrator for phone’s web user interface access. The Skype for Business phone uses “admin” as the default administrator password. Example: security.user_password = admin:123 means setting the password of administrator (current user name is “admin”) to password 123.

  • Page 318: Auto-Logout Time

    Yealink Skype for Business HD IP Phones Administrator Guide Press the Save soft key to accept the change. Auto-Logout Time Auto-logout time defines a specific period of time during which the Skype for Business phones will automatically log out if you have not performed any actions via web user interface. Once logging out, you must re-enter username and password for web access authentication.

  • Page 319: Phone Lock

    Configuring Security Features Enter the desired auto-logout time in Auto-Logout Time(1~1000min) field. Click Confirm to accept the change. Phone Lock If system administrator sets the policy “ucEnforcePinLock” = true on the Skype for Business Fronted Server, user can use phone lock feature to lock the Skype for Business phone to prevent it from unauthorized use.
  • Page 320 Yealink Skype for Business HD IP Phones Administrator Guide must enter the unlock PIN to unlock it. Do one of the following to lock the Skype for Business phone: Long press for two seconds to lock the phone immediately when the phone is idle.
  • Page 321 Configuring Security Features Navigate to: http://<phoneIPAddress>/servlet?p =features-phonelock&q=load Configure the phone lock feature. Phone User Interface Change the unlock PIN. Details of Configuration Parameter: Parameters Permitted Values Default sfb.phone_lock.enable 0 or1 Description: Enables or disables the phone lock feature. 0- Enabled 1- Disabled If it is set to 0 (Enabled), the Skype for Business phone will prompt the user to configure an n-digit unlock PIN at the initial sign-in.

  • Page 322: Account Lock

    Yealink Skype for Business HD IP Phones Administrator Guide Enter the unlock PIN in the Phone Unlock PIN(6~15 Digit) field. Click Confirm to accept the change. To configure phone lock via phone user interface: Press Menu-> Basic->Phone Lock->Phone Lock. Press , or the Switch soft key to select the desired value from the Lock the phone field.
  • Page 323 Configuring Security Features sfb.account_lock.enable Configure account lock. Navigate to: Web User Interface http://<phoneIPAddress>/servlet?p=a Local ccount-basic&q=load&acc=0 Phone User Interface Configure account lock. Details of Configuration Parameters: Parameters Permitted Values Default sfb.account_lock.enable 0 or 1 Description: Enables or disables the Skype for Business phone to lock the account to prevent the account being signed in or signed out randomly.

  • Page 324: Transport Layer Security

    Yealink Skype for Business HD IP Phones Administrator Guide To configure the account lock feature via phone user interface: Press Menu->Advanced (default password: admin) ->Account Lock. Press , or the Switch soft key to select On from the Account Lock field.
  • Page 325 Configuring Security Features IDEA-CBC-SHA  DHE-DSS-RC4-SHA  RC4-SHA  RC4-MD5  EXP1024-DHE-DSS-DES-CBC-SHA  EXP1024-DES-CBC-SHA  EDH-RSA-DES-CBC-SHA  EDH-DSS-DES-CBC-SHA  DES-CBC-SHA  EXP1024-DHE-DSS-RC4-SHA  EXP1024-RC4-SHA  EXP1024-RC4-MD5  EXP-EDH-RSA-DES-CBC-SHA  EXP-EDH-DSS-DES-CBC-SHA  EXP-DES-CBC-SHA  EXP-RC4-MD5  The following figure illustrates the TLS messages exchanged between the Skype for Business phone and TLS server to establish an encrypted communication channel: Step1: Skype for Business phone sends “Client Hello”...
  • Page 326 A unique server certificate: It is unique to a Skype for Business phone (based on the MAC address) and issued by the Yealink Certificate Authority (CA). A generic server certificate: It issued by the Yealink Certificate Authority (CA). Only if no unique certificate exists, the Skype for Business phone may send a generic certificate for authentication.
  • Page 327 Configuring Security Features Procedure Configuration changes can be performed using the configuration files or locally. Configure trusted certificates feature. Parameters: security.trust_certificates security.ca_cert security.cn_validation Configure server certificates feature. Parameters: security.dev_cert Upload the trusted certificates. Parameter: trusted_certificates.url Configuration Delete all uploaded trusted certificates. <y0000000000xx>.cfg File Parameter:...
  • Page 328 Yealink Skype for Business HD IP Phones Administrator Guide Details of Configuration Parameters: Parameters Permitted Values Default security.trust_certificates 0 or 1 Description: Enables or disables the Skype for Business phone to only trust the server certificates in the Trusted Certificates list.
  • Page 329 Configuring Security Features Parameters Permitted Values Default Description: Enables or disables the Skype for Business phone to mandatorily validate the CommonName or SubjectAltName of the certificate sent by the server. 0-Disabled 1-Enabled Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 330 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Phone User Interface: None trusted_certificates.delete http://localhost/all Blank Description: Deletes all uploaded trusted certificates. Example: trusted_certificates.delete = http://localhost/all Web User Interface: None Phone User Interface: None URL within 511 server_certificates.url...
  • Page 331 Configuring Security Features Parameters Permitted Values Default None phone_setting.reserve_certs_enable 0 or 1 Description: Enables or disables the Skype for Business phone to reserve custom certificates after it is reset to factory defaults. 0-Disabled 1-Enabled Web User Interface: None Phone User Interface: None To configure the trusted certificates via web user interface: Click on Security->Trusted Certificates.
  • Page 332 Yealink Skype for Business HD IP Phones Administrator Guide Click Browse to select the certificate (*.pem, *.crt, *.cer or *.der) from your local system. Click Upload to upload the certificate. To configure the server certificates via web user interface: Click on Security->Server Certificates.

  • Page 333: Encrypting Configuration Files

    This tool generates another new file named as Aeskey.txt to store the plaintext 16-character symmetric keys for each configuration file. For a Microsoft Windows platform, you can use a Yealink-supplied encryption tool "Config_Encrypt_Tool.exe" to encrypt the <y0000000000xx>.cfg and <MAC>.cfg files respectively.

  • Page 334: Procedure To Encrypt Configuration Files

    Yealink Skype for Business HD IP Phones Administrator Guide The way the Skype for Business phone processes the <MAC>.cfg file is the same to that of the<y0000000000xx>.cfg file. Procedure to Encrypt Configuration Files To encrypt the <y0000000000xx>.cfg file: Double click “Config_Encrypt_Tool.exe” to start the application tool.
  • Page 335 Configuring Security Features Click Encrypt to encrypt the configuration file(s). Click OK. The target directory will be automatically opened. You can find the encrypted CFG file(s), encrypted key file(s) and an Aeskey.txt file storing plaintext AES key(s). Procedure AES keys can be configured using the configuration files. Configure the decryption method.
  • Page 336 Yealink Skype for Business HD IP Phones Administrator Guide ettings-autop&q=load Phone User Interface Configure AES keys. Details of Configuration Parameters: Parameters Permitted Values Default auto_provision.aes_key_in_file 0 or 1 Description: Enables or disables the Skype for Business phone to decrypt configuration files using the encrypted AES keys.
  • Page 337 Configuring Security Features Parameters Permitted Values Default auto_provision.aes_key_16.mac 16 characters Blank Description: Configures the plaintext AES key for decrypting the MAC-Oriented CFG file. The valid characters contain: 0 ~ 9, A ~ Z, a ~ z and the following special characters are also supported: # $ % * + , - .

  • Page 338: 802.1X Authentication

    Yealink Skype for Business HD IP Phones Administrator Guide To configure AES keys via phone user interface: Press Menu->Advanced (default password: admin) ->Set AES Key. Enter the values in the Common and MAC-Oriented fields. AES keys must be 16 characters and the supported characters contain: 0-9, A-Z, a-z and the following special characters are also supported: # $ % * + , - .
  • Page 339 Configuring Security Features Configure the 802.1X Phone User Interface authentication. Details of Configuration Parameters: Parameters Permitted Values Default network.802_1x.mode 0, 1, 2, 3, 4, 5, 6 or 7 Description: Configures the 802.1x authentication method. 0-Disabled 1-EAP-MD5 2-EAP-TLS 3-EAP-PEAP/MSCHAPv2 4-EAP-TTLS/EAP-MSCHAPv2 5-EAP-PEAP/GTC 6-EAP-TTLS/EAP-GTC 7-EAP-FAST Note: If you change this parameter, the Skype for Business phone will reboot to make the...
  • Page 340 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default network.802_1x.md5_password String within 32 characters Blank Description: Configures the password for 802.1x authentication. Example: network.802_1x.md5_password = admin123 Note: It works only if the value of the parameter “network.802_1x.mode” is set to 1, 3, 4, 5, 6 or 7.
  • Page 341 Configuring Security Features Parameters Permitted Values Default Phone User Interface: None To configure the 802.1X authentication via web user interface: Click on Network->Advanced. In the 802.1x block, select the desired protocol from the pull-down list of 802.1x Mode. a) If you select EAP-MD5: 1) Enter the user name for authentication in the Identity field.
  • Page 342 Yealink Skype for Business HD IP Phones Administrator Guide 5) Click Upload to upload the certificates. c) If you select EAP-PEAP/MSCHAPv2: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field.
  • Page 343 Configuring Security Features 4) Click Upload to upload the certificate. d) If you select EAP-TTLS/EAP-MSCHAPv2: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system.
  • Page 344 Yealink Skype for Business HD IP Phones Administrator Guide 4) Click Upload to upload the certificate. e) If you select EAP-PEAP/GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field.
  • Page 345 Configuring Security Features 4) Click Upload to upload the certificate. f) If you select EAP-TTLS/EAP-GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system.
  • Page 346 Yealink Skype for Business HD IP Phones Administrator Guide 3) In the CA Certificates field, click Browse to select the desired CA certificate (*.pem, *.crt, *.cer or *.der) from your local system. 4) Click Upload to upload the certificate. Click Confirm to accept the change.
  • Page 347 Configuring Security Features 2) Enter the password for authentication in the MD5 Password field. e) If you select EAP-PEAP/GTC: 1) Enter the user name for authentication in the Identity field. 2) Enter the password for authentication in the MD5 Password field. f) If you select EAP-TTLS/EAP-GTC: 1) Enter the user name for authentication in the Identity field.
  • Page 348 Yealink Skype for Business HD IP Phones Administrator Guide...

  • Page 349: Troubleshooting

    Troubleshooting Troubleshooting This chapter provides an administrator with general information for troubleshooting some common problems that he (or she) may encounter while using Skype for Business phones. Troubleshooting Methods Skype for Business phones can provide feedback in a variety of forms such as log files, packets, status indicators and so on, which can help an administrator more easily find the system problem and fix it.

  • Page 350: Skype For Business Status

    Yealink Skype for Business HD IP Phones Administrator Guide If Disabled is selected, the page will not be refreshed. Click Refresh Now to refresh the page and accept the change. Skype for Business Status You can troubleshoot phone issues by viewing the phone’s SFB Status menu. The SFB Status menu includes a variety of information that can help you know the phone and account status.
  • Page 351 Troubleshooting Status Display Name Description Indicates whether the account you are using is a common area account. Value: TRUE  False  Update Server Url Indicates the Updates Server URL. Edge Server Indicates the Edge Server address. Voice Mail Uri Indicates the Voice Mail URI of your account Email URI Indicates the Email URI of your account...
  • Page 352 Yealink Skype for Business HD IP Phones Administrator Guide Status Display Name Description Indicates the Sign-in authentication type. Values: Sign-in Authentication NTLM  Type OAUTH  ORGID  Indicates the Exchange authentication type. Values: Exchange Authentication NTLM  Type OAUTH ...

  • Page 353: Viewing Log Files

    Troubleshooting Status Display Name Description downloaded from the server. Indicates the total number of voice mails Visual Voicemail Number downloaded from the server. To view Skype for Business status via web user interface: Click on Status->SFB Status. Viewing Log Files If your Skype for Business phone encounters some problems, commonly the log files are needed.
  • Page 354 Yealink Skype for Business HD IP Phones Administrator Guide You can also specify the severity level of the log to be reported to a log file. The default log level is 3. Log parameters are described below: Module Parameter Description Export the log files to a local system (e.g.,...
  • Page 355 Troubleshooting Configuring the Severity Level of the Log Procedure Severity level can be configured using the configuration files or locally. Configures the detail level of global syslog information to be exported. <y0000000000xx>.cfg Configuration File Parameters: syslog.log_level Configure the severity level of the logs to be reported to a log file.
  • Page 356 Yealink Skype for Business HD IP Phones Administrator Guide Enter the desired maximum size of global log in the Max Log File Size(1-3072KB) field. Click Confirm to accept the change. Note The severity level of the exported Module Log will not be greater than the Global Log Level. For example, if you set Global Log Level to 3 and Module Log Level to 6, the exported log level will be 3.
  • Page 357 Troubleshooting lick Reset Log Level To Default. All log level will reset to 3. Exporting the Log File to the Local System Procedure Log setting can be configured using the configuration files or locally. Configure the syslog mode. <y0000000000xx>.cfg Configuration File Parameters: syslog.mode Configure the syslog mode.
  • Page 358 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default 0-Local 1-Server Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect. Web User Interface: Settings->Configuration->Export System Log...
  • Page 359 Troubleshooting Open the folder you extracted to and identify the files you will view. The following figure shows a portion of a <mac>.log (e.g., 0015659188F2.log) - an account registration: Exporting the Log File to a Syslog Server Procedure Log setting can be configured using the configuration files or locally. Configure the syslog mode.
  • Page 360 Yealink Skype for Business HD IP Phones Administrator Guide Parameters Permitted Values Default Description: Configures the Skype for Business phone to export log files to the local system or a syslog server. 0-Local 1-Server Note: If you change this parameter, the Skype for Business phone will reboot to make the change take effect.
  • Page 361 Troubleshooting Enter the IP address or domain name of the syslog server in the Server Name field. For example, the IP address of your syslog server is 192.168.1.100. Click Confirm to accept the change. A dialog box pops up to prompt “Do you want to restart your machine?”. The configuration will take effect after a reboot.

  • Page 362: Capturing Packets

    Yealink Skype for Business HD IP Phones Administrator Guide When performing a log upload, The HTTP POST sent from Skype for Business phone has following Headers: UCDevice_Type: “with a value of “3PIP”. UCDevice_ID: containing a unique string identifying the phone.
  • Page 363 Troubleshooting Click Export to open the file download window, and then save the file to your local system. Capture the Packets Using the Ethernet Software Receiving data packets from the HUB Connect the Internet port of the Skype for Business phone and the PC to the same HUB, and then use Sniffer, Ethereal or Wireshark software to capture the signal traffic.
  • Page 364 Yealink Skype for Business HD IP Phones Administrator Guide Parameter Permitted Values Default WAN (Internet) port to the PC (LAN) port. 0-Disabled 1-Enabled If it is set to 1 (Enabled), all data packets from WAN port can be received by PC port.

  • Page 365: Enabling Watch Dog Feature

    Troubleshooting Enabling Watch Dog Feature The Skype for Business phone provides a troubleshooting feature called “Watch Dog”, which helps you monitor the Skype for Business phone status and provides the ability to get stack traces from the last time the Skype for Business phone failed. If Watch Dog feature is enabled, the Skype for Business phone will automatically reboot when it detects a fatal failure.

  • Page 366: Getting Information From Status Indicators

    Skype for Business phone and troubleshoot if necessary. You can also import configuration files for a quick and easy configuration. The BIN file is an encrypted file. For more information on BIN file, contact your Yealink reseller. Procedure Configuration changes can be performed using the configuration files or locally.
  • Page 367 Troubleshooting Navigate to: http://<phoneIPAddress>/servlet?p =settings-config&q=load Details of the Configuration Parameter: Parameter Permitted Values Default configuration.url URL within 511 characters Blank Description: Configures the access URL for the custom configuration files. Note: The file format of custom configuration file must be *.bin. Web User Interface: Settings->Configuration->Export or Import Configuration Phone User Interface:...

  • Page 368: Troubleshooting Solutions

    Click Import to import the configuration file. Troubleshooting Solutions This section describes solutions to common issues that may occur while using the Skype for Business phone. Upon encountering a scenario not listed in this section, contact your Yealink reseller for further support. IP Address Issues Why doesn’t the Skype for Business phone get an IP address?

  • Page 369: Audio Issues

    PC to access the web user interface. Scenario 2: Yealink Skype for Business phones support using FTP, TFTP, HTTP and HTTPS protocols to download configuration files or resource files. You can use one of these protocols for provisioning.

  • Page 370: Upgrading Issues

    Yealink Skype for Business HD IP Phones Administrator Guide Why is there no sound when the other party picks up the call? If the caller and receiver cannot hear anything - there is no sound at all when the other party...
  • Page 371 Press the OK key when the Skype for Business phone is idle to check the firmware version. For example: 28.8.0.50. Item Description A fixed number for each Skype for Business phone model. 35: T48G  28: T46G  29: T42G/T41P  54: T40P  Firmware generation. Note: The larger it is, the newer the firmware generation is.

  • Page 372: Provisioning Issues

    Yealink Skype for Business HD IP Phones Administrator Guide Provisioning Issues What is auto provisioning? Auto provisioning refers to the update of Skype for Business phones, including update on configuration parameters, local phone book, firmware and so on. You can use auto provisioning on a single phone, but it makes more sense in mass deployment.

  • Page 373: Rebooting Issues

    Troubleshooting Rebooting Issues How to reboot the Skype for Business phone via web/phone user interface? You can reboot your Skype for Business phone via web/phone user interface. To reboot the phone via phone user interface: Press Menu->Advanced (default password: admin). Press to scroll to Reboot, and then press the Enter soft key.

  • Page 374: Protocols And Ports Issues

    Yealink Skype for Business HD IP Phones Administrator Guide Protocols and Ports Issues What communication protocols and ports do Yealink Skype for Business phones support? Source Source Destination Destination Port Source IP Destination IP Protocol Description of destination port Device...
  • Page 375 Troubleshooting Source Source Destination Destination Port Source IP Destination IP Protocol Description of destination port Device Port Device (Listening port) to upload syslog information to syslog server. IP address 1~65535 HTTP port (default value: 80) of PC 1~65535 HTTP port (default value: 443) IP address SIP protocol port, it is used for SIP Server...

  • Page 376: Display Issues

    Yealink Skype for Business HD IP Phones Administrator Guide Display Issues Why is the LCD screen blank? Do one of the following: Ensure that the Skype for Business phone is properly plugged into a functional AC outlet.  Ensure that the Skype for Business phone is plugged into a socket controlled by a switch ...

  • Page 377: Password Issues

    Troubleshooting on your Skype for Business phone. Reboot the Skype for Business phone. The configurations require a reboot to take effect.  Password Issues How to restore the administrator password? Factory reset can restore the original password. All custom settings will be overwritten after reset.
  • Page 378 Yealink Skype for Business HD IP Phones Administrator Guide What is the difference between enabling and disabling the RFC 2543 Hold feature? Capturing packets after you enable the RFC 2543 Hold feature. SDP media direction attributes (such as a=sendonly) per RFC 2543 is used in the INVITE message when placing a call on hold.

  • Page 379: Appendix

    Appendix Appendix Appendix A: Glossary 802.1x--an IEEE Standard for port-based Network Access Control (PNAC). It is a part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN. ACS (Auto Configuration server)--responsible for auto-configuration of the Central Processing Element (CPE).

  • Page 380: Appendix B: Time Zones

    Yealink Skype for Business HD IP Phones Administrator Guide home, school, PC laboratory, or office building. MIB (Management Information Base)--a virtual database used for managing the entities in a communications network. OID (Object Identifier)--assigned to an individual object within a MIB.
  • Page 381 Appendix Time Zone Time Zone Name Canada(Halifax,Saint John), Chile(Santiago), Paraguay(Asuncion), United Kingdom-Bermuda(Bermuda), United Kingdom(Falkland Islands), Trinidad&Tobago -3:30 Canada-New Foundland(St.Johns) Argentina(Buenos Aires), Brazil(DST), Brazil(no DST), Denmark-Greenland(Nuuk) -2:30 Newfoundland and Labrador Brazil(no DST) Portugal(Azores) Denmark-Faroe Islands(Torshavn), GMT, Greenland, Ireland(Dublin), Morocco, Portugal(Lisboa,Porto,Funchal), Spain-Canary Islands(Las Palmas), United Kingdom(London) Albania(Tirane), Austria(Vienna), Belgium(Brussels), Caicos, Chad, Croatia(Zagreb), Czech Republic(Prague),...

  • Page 382: Appendix C: Trusted Certificates

    New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30 Chatham Islands Kiribati Appendix C: Trusted Certificates Yealink Skype for Business phones trust the following CAs by default: DigiCert High Assurance EV Root CA  Deutsche Telekom AG Root CA-2  Equifax Secure Certificate Authority ...

  • Page 383: Appendix D: Sip (Session Initiation Protocol)

     Note Yealink endeavors to maintain a built-in list of most common used CA Certificates. Due to memory constraints, we cannot ensure a complete set of certificates. If you are using a certificate from a commercial Certificate Authority not in the list above, you can send a request to your local distributor.

  • Page 384: Rfc And Internet Draft Support

    Yealink Skype for Business HD IP Phones Administrator Guide SIP Header  SIP Responses  SIP Session Description Protocol (SDP) Usage  RFC and Internet Draft Support The following RFC’s and Internet drafts are supported: RFC 1321—The MD5 Message-Digest Algorithm ...
  • Page 385 Appendix RFC 3420—Internet Media Type message/sipfrag  RFC 3428—Session Initiation Protocol (SIP) Extension for Instant Messaging  RFC 3455—Private Header (P-Header) Extensions to the SIP for the 3GPP  RFC 3486—Compressing the Session Initiation Protocol (SIP)  RFC 3489—STUN - Simple Traversal of User Datagram Protocol (UDP) Through Network ...
  • Page 386 Yealink Skype for Business HD IP Phones Administrator Guide RFC 4458—SIP URIs for Applications such as Voicemail and Interactive Voice Response  (IVR) RFC 4475—Session Initiation Protocol (SIP) Torture  RFC 4485—Guidelines for Authors of Extensions to the SIP ...

  • Page 387: Sip Request

    SIP Request The following SIP request messages are supported: Method Supported Notes REGISTER Yealink Skype for Business phones support mid-call changes such as placing a INVITE call on hold as signaled by a new INVITE that contains an existing Call-ID.

  • Page 388: Sip Header

    Yealink Skype for Business HD IP Phones Administrator Guide SIP Header The following SIP request headers are supported: In the following table, a “Yes” in the Supported column means the header is sent and properly Note parsed. Method Supported Notes...

  • Page 389: Sip Responses

    Appendix Method Supported Notes Refer-To Referred-By Remote-Party-ID Replaces Require Route RSeq Session-Expires Subscription-State Supported User-Agent SIP Responses The following SIP responses are supported: In the following table, a “Yes” in the Supported column means the header is sent and properly Note parsed.
  • Page 390 Yealink Skype for Business HD IP Phones Administrator Guide 2xx Response—Successful Responses 2xx Response Supported Notes 200 OK 202 Accepted In REFER transfer. 3xx Response—Redirection Responses 3xx Response Supported Notes 300 Multiple Choices 301 Moved Permanently 302 Moved Temporarily 4xx Response—Request Failure Responses...
  • Page 391 Appendix 4xx Response Supported Notes 421 Extension Required 423 Interval Too Brief 480 Temporarily Unavailable 481 Call/Transaction Does Not Exist 482 Loop Detected 483 Too Many Hops 484 Address Incomplete 485 Ambiguous 486 Busy Here 487 Request Terminated 488 Not Acceptable Here 491 Request Pending 493 Undecipherable 5xx Response—Server Failure Responses...

  • Page 392: Sip Session Description Protocol (Sdp) Usage

    Successful Call Setup and Disconnect The following figure illustrates the scenario of a successful call. In this scenario, the two end users are User A and User B. User A and User B are located at Yealink Skype for Business phones.
  • Page 393 Appendix The call flow scenario is as follows: User A calls User B. User B answers the call. User B hangs up. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 100 Trying F4. 100 Trying F5.
  • Page 394 Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description A unique numeric identifier is  assigned to the call and is inserted in the Call-ID field. The transaction number within a  single call leg is identified in the CSeq field.

  • Page 395: Unsuccessful Call Setup-Called User Is Busy

    The following figure illustrates the scenario of an unsuccessful call caused by the called user’s being busy. In this scenario, the two end users are User A and User B. User A and User B are located at Yealink Skype for Business phones. The call flow scenario is as follows: User A calls User B.
  • Page 396 Yealink Skype for Business HD IP Phones Administrator Guide The call cannot be set up successfully. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 100 Trying F4. 100 Trying F5. 486 Busy Here F6. 486 Busy Here F7.

  • Page 397: Unsuccessful Call Setup-Called User Does Not Answer

    The following figure illustrates the scenario of an unsuccessful call caused by the called user’s no answering. In this scenario, the two end users are User A and User B. User A and User B are located at Yealink Skype for Business phones. The call flow scenario is as follows: User A calls User B.
  • Page 398 Yealink Skype for Business HD IP Phones Administrator Guide The call cannot be set up successfully. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. CANCEL F6. CANCEL F7. 200 OK F8.

  • Page 399: Successful Call Setup And Call Hold

    The following figure illustrates a successful call setup and call hold. In this scenario, the two end users are User A and User B. User A and User B are located at Yealink Skype for Business phones. The call flow scenario is as follows: User A calls User B.
  • Page 400 Yealink Skype for Business HD IP Phones Administrator Guide User A places User B on hold. User A Proxy Server User B F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6. 200 OK F7.
  • Page 401 Appendix Step Action Description User A sends an INVITE message to a proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in ...

  • Page 402: Successful Call Setup And Call Waiting

    In this call flow scenario, the end users are User A, User B, and User C. They are all using Yealink Skype for Business phones, which are connected via an IP network. The call flow scenario is as follows: User A calls User B.
  • Page 403 Appendix User B accepts the call from User C. Proxy Server User C User A User B F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6. 200 OK F7. ACK F8. ACK 2-way RTP channel established F9.
  • Page 404 Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description The IP address of User B is inserted in  the Request-URI field. User A is identified as the call session  initiator in the From field. A unique numeric identifier is ...
  • Page 405 Appendix Step Action Description session is now active. User C sends a SIP INVITE message to the proxy server. The INVITE request is an invitation to User A to participate in a call session. In the INVITE request: The IP address of User A is inserted in ...

  • Page 406: Call Transfer Without Consultation

    This is called a blind transfer. In this call flow scenario, the end users are User A, User B, and User C. They are all using Yealink Skype for Business phones, which are connected via an IP network.
  • Page 407 Appendix Step Action Description User A sends an INVITE message to the proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in ...
  • Page 408 Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description now active. The proxy server sends the SIP ACK to User B. The ACK confirms that the proxy server ACK—Proxy Server to User B has received the 200 OK response. The call session is now active.

  • Page 409: Call Transfer With Consultation

    This is called consultative transfer. In this call flow scenario, the end users are User A, User B, and User C. They are all using Yealink Skype for Business phones, which are connected via an IP network.
  • Page 410 Yealink Skype for Business HD IP Phones Administrator Guide Call is established between User B and User C. User A Proxy Server User B User C F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6.
  • Page 411 Appendix Step Action Description User A sends an INVITE message to a proxy server. The INVITE request is an invitation to User B to participate in a call session. In the INVITE request: The IP address of User B is inserted in ...
  • Page 412 Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description now active. The proxy server sends the SIP ACK to User B. The ACK confirms that the proxy server ACK—Proxy Server to User B has received the 200 OK response. The call session is now active.
  • Page 413 Appendix Step Action Description The proxy server forwards the 180 Ringing 180 Ringing—Proxy Server to response to User A. User A hears the User A ring-back tone indicating that User C is being alerted. User C sends a SIP 200 OK response to the 200OK—User C to Proxy Server proxy server.

  • Page 414: Call Conference

    User B and User C. In this call flow scenario, the end users are User A, User B, and User C. They are all using Yealink Skype for Business phones, which are connected via an IP network. The call flow scenario is as follows: User A calls User B.
  • Page 415 Appendix User A mixes the RTP channels and establishes a conference between User B and User C. User A User B User C Proxy Server F1. INVITE B F2. INVITE B F3. 180 Ringing F4. 180 Ringing F5. 200 OK F6.
  • Page 416 Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description A unique numeric identifier is  assigned to the call and is inserted in the Call-ID field. The transaction number within a  single call leg is identified in the CSeq field.
  • Page 417 Appendix Step Action Description The proxy server forwards the mid-call INVITE—Proxy Server to User B INVITE message to User B. User B sends a SIP 200 OK response to the proxy server. The 200 OK response notifies 200 OK—User B to Proxy Server User A that the INVITE is successfully processed.
  • Page 418 Yealink Skype for Business HD IP Phones Administrator Guide Step Action Description notifies User A that the connection has been made. User A sends a SIP ACK to the proxy server. The ACK confirms that User A has received ACK— User A to Proxy Server the 200 OK response.

  • Page 419: Index

    Configuring Security Features Allow Trans Exist Call Connecting the Skype for Business Phones Always On Line Contrast Appendix Conventions Used in Yealink Documentations Appendix A: Glossary Appendix B: Time Zones Appendix C: Trusted Certificates DHCP Appendix D: SIP DHCP Option...
  • Page 420 Yealink Skype for Business HD IP Phones Administrator Guide Getting Started Phone Ring Tones Phone User Interface Physical Features of Skype for Business Phones Power Indicator LED H.323 PPPoE Headset Prior Pre Dial Tone History Record Contacts Avatar Private Line Ring Tone...
  • Page 421 Index Transfer via DTMF Transport Layer Security (TLS) Troubleshooting Troubleshooting Methods Troubleshooting Solutions Update Checking Time Updating Status Automatically Upgrading Firmware User Password Verifying Startup Viewing Log Files VLAN Voice Activity Detection Voice Mail Tone Voice Mail without PIN VoIP Principle Web Server Type Web User Interface...

This manual is also suitable for:

T48gT42gT41pT40p

Table of Contents

Save PDF