Appendix A Troubleshooting; Overview; General Problems; Internet Access - LevelOne wbr-3408 User Manual

Appendix A
Troubleshooting
This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the
Wireless Router and some possible solutions to them. If you follow the suggested
steps and the Wireless Router still does not function properly, contact your dealer for
further advice.

General Problems

Problem 1: Can't connect to the Wireless Router to configure it.
Check the following:
Solution 1:
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Internet Access

Problem 1: When I enter a URL or IP address I get a time out error.
A number of things could be causing this. Try the following trouble-
Solution 1:
shooting steps.
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The Wireless Router is properly installed, LAN connections are
OK, and it is powered ON.
Ensure that your PC and the Wireless Router are on the same
network segment. (If you don't have a router, this must be the
case.)
If your PC is set to "Obtain an IP Address automatically" (DHCP
client), restart it.
If your PC uses a Fixed (Static) IP address, ensure that it is using
an IP Address within the range 192.168.0.2 to 192.168.0.254 and
thus compatible with the Wireless Router's default IP Address of
192.168.0.1.
Also, the Network Mask should be set to 255.255.255.0 to match
the Wireless Router.
In Windows, you can check these settings by using Control Pan-
el-Network to check the Properties for the TCP/IP protocol.
Check if other PCs work. If they do, ensure that your PCs IP
settings are correct. If using a Fixed (Static) IP Address, check
the Network Mask, Default gateway and DNS as well as the IP
Address.
If the PCs are configured correctly, but still not working, check the
Wireless Router. Ensure that it is connected and ON. Connect to
it and check its settings. (If you can't connect to it, check the LAN
and power connections.)
If the Wireless Router is configured correctly, check your Internet
connection (DSL/Cable modem etc) to see that it is working cor-
rectly.
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