Trouble Shooting - Gaggenau BSP 221 Instruction Manual

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Trouble shooting

Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
Disruption
Appliance not working, no display
Appliance cannot be started
Appliance does not work, display does
0
not respond.
appears in the display
Appliance switches off on its own
Appliance does not heat up,
in the display
The appliance cannot be started, the
display shows an error message
A lot of steam escapes at the top of the
door
A lot of steam escapes at the side of the
door
There is a "pop" noise during cooking
The appliance is not producing steam
properly
Error message "Exxx"
--------
Possible cause
Plug not inserted
Power failure
Fuse defective
Operating error
Appliance door is not quite closed
Child lock activated
Safety shut-off: the appliance has not
been operated for longer than 12 hours
°
Appliance is in demo mode
appears
The water tank is empty
Appliance is calibrating the boiling point
or is preheating or the heating mode has
been changed
The appliance has not yet been cali-
brated
Door seal soiled or loose
Cold/warm effect with frozen food,
caused by the steam
Limescale has formed in the appliance
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Solution
Connect the appliance to the electricity
mains
Check whether other kitchen appliances
are working
Check in the fuse box whether the fuse
for the appliance is in working order
Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 60 seconds
Close appliance door
Deactivate the child lock (refer to
lock
section)
Confirm the message with
the appliance and set it again.
Deactivate the demo mode in the basic
settings
Fill the water tank
This is normal
Calibrate the appliance
Clean the door seal and insert it in the
groove
This is normal
Start the descaling programme
If an error message is displayed, turn
the function selector to
goes out, there was a non-recurring
problem. If the error occurs repeatedly
or the display remains on, please con-
tact the after-sales service and inform
them of the error code.
Child
, switch off
0
; if the display
25

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