Support
CAUTION:
host-based application software, causing data loss. Ensure that the device is idle before attempting
to perform any remote operations that take it offline.
Performing general diagnostics
Use the
Support: General Diagnostic page
of the device. Select the test and enter the number of test cycles before starting the test. To cancel
the test early, click on the Stop button.
Figure 51 Support: General Diagnostic page
The available tests are:
Demo — moves cartridges from the slots to the drives and back. At the end of the test the
cartridges are returned to their original slots.
Slot to slot — shuffles the cartridges between slots to exercise the robot. At the end of the test
the cartridges are NOT returned to their original slots.
The demo and slot to slot test are intended to show the device operating. For service and diagnostics,
execute the wellness test from the OCP. See
HP Service - Service restricted
The
Support: HP Service page
tests on the different components of the device or special read/write diagnostics on the drives.
Figure 52 Support: HP Service page
60
Operating the Tape Autoloader
Some RMI operations take the device offline. This inactive mode can interfere with
page can only be accessed by service personnel to execute detailed
to run general tests to verify the usability and reliability
The wellness test (page
104).