HP BL536A User's & Service Manual page 124

Storageworks 1/8 g2 tape autoloader
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Table 36 Warning event codes (continued)
Event code
49
4A
4B
4C
4D
4E
4F
51
52
53
55
56
57
58
59
5A
5B
5C
124 Troubleshooting
Description
SCSI: incompatible magazine, magazine not
accessible
Source not ready
Destination not ready
Reservation failed
Library controller busy
Invalid robotic request
Robotic not initialized
Incompatible medium
All slots full; no movement possible
Wellness test: invalid test setup
Invalid license key
No decryption key available on token
Key server token PIN required
Parity error
Error log overflow
Unable to downgrade firmware while encryption
enabled.
Invalid cartridge. LTO3 media is not supported
with encryption enabled.
IPv6 will not be supported after downgrading
firmware.
Details and Solution
drive has been installed. Use only HP-approved
support to insure that the correct tape drives are
used.
Verify that a supported magazine for that slot is
inserted. If the magazine is in the lower left
position, verify that the type of magazine is
consistent with the mailslot configuration.
Retry the operation.
Retry the operation.
The application software made an illegal request.
Retry the operation.
Verify that the drives are installed correctly.
Verify that the cartridge and tape drive
generation are compatible. See
compatibility (page
33).
Verify that the tape is correct for the operation
initiated.
Remove a cartridge from the device to make a slot
available for the move operation.
Load tapes in the four top-level corner slots.
wellness test (page
104).
Verify that the correct license key was entered.
Verify that the Caps Lock key is not depressed.
The key is case sensitive.
Ensure that the key server token containing the key
used to encrypt the tape is installed in the USB
port.
Use the RMI to enter the PIN for the key server
token that is installed in the USB port.
NOTE:
The PIN is required every time a token
is installed in the USB port and every time the
Autoloader is powered on.
Retry the operation.
If the problem continues, contact HP customer
support.
Disable encryption before downgrading firmware.
Verify that the tape cartridge is supported.
Update the tape drive firmware to the latest
version to use LTO3 media.
Change the network settings to IPv4 before
downgrading firmware.
Backward read
SeeThe

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