HP BL536A User's & Service Manual page 118

Table 32 Main error codes (continued)
Error code
F3
F4
F5
F6
F7
F8
F9
FA
FB
FC
FD
1
Gripper: The part of the robotics assembly that pinches media in order to grip it.
2
Slider: The part of the robotics assembly that plunges in and out for get and put operations.
3
Elevator: The part of the robotics assembly that moves in the vertical direction.
4
Rotation: The part of the robotics assembly that turns the robot to face each magazine and the
drive.
1 18 Troubleshooting
Description
Drive hardware error
Load time-out. The drive has run into a time-out
while loading a tape.
Time allotted for drive unloading exceeded
No drive installed. A tape drive has never been
installed.
Support ticket download from drive not possible.
Invalid drive command
Invalid drive parameter
SDCI microcode error
Drive logged out
Internal SCSI command failed with check
condition
Internal SCSI command timeout
Details and solution
Cycle power, after several occurrences,
contact technical support.
Check that the tape cartridge is supported and
has not exceeded its usage life. Inspect it for
damage.
Retry the operation.
Clean the drive.
If the issue continues, remove the drive and
inspect the opening for any obstructions.
Attempt the Force Tape Eject process. Once
the tape cartridge is ejected, unlock the
magazine holding the cartridge and inspect
the cartridge for damage. Discard the tape
cartridge if it is damaged. (See
drive to eject a tape (Support > Force Drive
To Eject Tape) (page 85)).
Retry the operation.
Attempt the Force Tape Eject process. Once
the tape cartridge is ejected, unlock the
magazine holding the cartridge and inspect
the cartridge for damage. Discard the tape
cartridge if it is damaged. (See
drive to eject a tape (Support > Force Drive
To Eject Tape) (page 85)).
If a tape drive is installed, re-seat it by
removing it and replacing it.
Upgrade the tape drive firmware to the current
version and try to download the support ticket
again.
Use the OCP or RMI to power cycle the tape
drive and then retry the operation.
Attempt to use L&TT to get the tape drive
support ticket.
Update the tape drive firmware to the current
version.
Try the operation again.
If the error occurs again contact HP customer
support.
Update the tape drive firmware to the current
version.
Try the operation again.
If the error occurs again contact HP customer
support.
Forcing the
Forcing the