Cleaning The Tape Drive; Downloading A Support Ticket - HP BL536A User's & Service Manual

Second code — the main error code (89 in this example). See
list of error codes and recovery procedures.
Third code — the sub-code (62 in this example). See
for a list of sub-codes.
Fourth code — sub-code-specific information for factory use only
Figure 55 Support: Autoloader Logs page

Cleaning the tape drive

Use the Support: Clean Drive page
Slot # — select the slot number of the cleaning tape
Figure 56 Support: Clean Drive page

Downloading a support ticket

Use the Support: Support ticket page
The support ticket can help a service engineer or system administrator diagnose a device problem.
62 Operating the Tape Autoloader
Error sub-code descriptions (page 119)
to clean the tape drive.
to download a support ticket for the Autoloader or tape drive.
Error codes (page 105) for a