Symbol WS5000 Troubleshooting Manual page 47

Table 3.2 Network Event Course of Action Lookup (Continued)
ID Event Description
8 AP adopt failure Switch ran out of licenses and could not adopt
[license disallow] this AP.
9 AP adopt failure It seems that the switch does not have a valid AP
[no image] image firmware file to download onto the AP.
10 AP status [offline] • This access port has been unavailable for a
• The status of this access port has changed to
11 AP status [alert] The status of the access port has changed to
Alert.
12 AP status The status of the access port has changed to
[adopted] Alert.
13 AP status [reset] Lost heartbeat.
14 AP config failed There are no in-use WLANs configured on this
[wrong ESS] switch.
15 AP max MU count An access port has reached the maximum limit of
reached 128 MUs which can associate to a single access
port.
16 AP detected A new access port was detected.
17 Device msg A DEVICEINFO message is received from an AP
dropped [info] (with the AP configuration), but the AP claims to
have another switch as parent.
18 Device msg A LOADME request is received from an AP (a
dropped [loadme] WSAP-50xx), but the AP claims to have another
switch as parent.
long time.
Unavailable.
Network Events
Possible Course of Action
There are more AP devices than there
are licenses. Either remove the extra
APs or purchase more licenses.
From your Applet GUI, go to "System
Settings > Firmware Management >
Available Images..." and make sure
there is an image for AP's model.
Unavailable means that the switch
has not been able to communicate
with this access port for more than 10
seconds.
• The country code for the Switch
Policy has to be set to something
other than "None" (default) before
an access port can be adopted.
Until then, all access ports will be
at "Alert" status.
• The access port needs attention.
Look for other Event Notification
messages for details.
This access port will have an Alert
status until it is configured with an
Access Port Policy with a valid WLAN.
If the WLAN is using Kerberos
security, check that the WLAN is
authenticated by the KDC.
When the limit has been reached, the
access port will not allow any
additional MUs to associate.
There may be multiple Primary and
Active WS5000s on the same physical
subnet. Either remove the extra
switches or configure them for "Hot
Standby" operation.
There may be multiple Primary and
Active WS5000s on the same physical
subnet. Either remove the extra
switches or configure them for "Hot
Standby" operation.
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