System Logging Mechanism - Symbol WS5000 Troubleshooting Manual

1-12
WS5000 Series Switch Troubleshooting Guide
Use the local console port to enable access restrictions.
issue.
Table 1.16 Administrative Login Does Not Authenticate Troubleshooting Notes
Possible Issues Suggestions to Correct
Cannot login with
administrative login
All else...

1.7 System Logging Mechanism

The WS5000 Series Switch provides subsystem logging through commands in the Syslog context (in both
normal CLI mode and CLI Service Mode) and GUI interface.
There are two Syslog systems, local and remote. Local Syslog records system information locally, on the
switch. The remote Syslog sends messages to a remote host. All Syslog messages conform to the RFC 3164
message format.
Table 1.16
• Verify that the RADIUS username, password, IP address and shared secret are
identical between the RADIUS server and the WS5000 remote RADIUS login
configuration.
• Verify that the RADIUS authentication messages in the Applet log file.
• Verify that the RADIUS server Syslog to determine reasons for authentication errors.
Contact Symbol Support.
provides suggestions to troubleshoot this