Logging Into The Service Mode; Basic Conventions; Sm-Ws5000> Command Review - Symbol WS5000 Troubleshooting Manual

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WS5000 Series Switch Troubleshooting Guide

2.1.1 Logging into the Service Mode

Initially, to log into the Service mode, follow these steps:
1. Enter service at the WS5000> System Context prompt.
2. Enter the CLI Service Mode password. The default password is password.
WS5000> service
Enter CLI Service Mode password:********
Enabling CLI Service Mode commands...... done.
SM-WS5000>
The customer can allow or deny access to the CLI Service Mode by maintaining the CLI Service Mode
password. The service mode

2.1.2 Basic Conventions

When working within Service Mode, consider the following basic conventions:
• Service Mode is clearly marked by its differentiated prompt. You know you are in "service mode" when
the prompt is:
SM-WS5000>
• All CLI commands are case insensitive but, all user data is case sensitive.
• Any time a name is assigned that contains two or more words separated by a space, use double quotes
around the words that make up the name. For example:
SM-WS5000>name "Wireless Switch"
• The Service Mode is password-protected and should only be used by customer-authorized personnel
such as Symbol support personnel.
2.2 SM-WS5000> Command Review
This section provides detailed command and syntax descriptions, as well as examples of the Service Mode
commands.
Table 2.1 Service Mode Command Review
Command
? or help
logout or bye
exit
capture
check
clear
configure
copy
debug
password command is used to update/change the Service Mode password.
Brief Description
To get the command information
Close this session
Exit from the Service CLI mode.
Capture the current system status to a file
Check system integrity
Clears the screen
Configure system attributes
Copy files between the Switch and TFTP/FTP server.
Enable/disable debug information to the log file
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