Miscellaneous Issues; Excessive Fragmented Data Or Excessive Broadcast; Excessive Memory Leak; Administrative Login Does Not Authenticate - Symbol WS5000 Troubleshooting Manual

1.6 Miscellaneous Issues

This section describes various miscellaneous issues related to the WS5000 Series Switch, and that don't fall
into any of the previously called out issue categories. Possible issues include:
•

Excessive Fragmented Data or Excessive Broadcast

•

Excessive Memory Leak

•

Administrative Login Does Not Authenticate

1.6.1 Excessive Fragmented Data or Excessive Broadcast
Excessive fragmented data or excessive broadcast.
Table 1.14 Excessive Fragmented Data or Excessive Broadcast Troubleshooting Notes
Possible Issues Suggestions to Correct
Fragmentation
All else...
1.6.2 Excessive Memory Leak
Excessive memory leak. Table 1.15
Table 1.15 Excessive Memory Leak Troubleshooting Notes
Possible Issues Suggestions to Correct
Memory leak
Too many concurrent Telnet
sessions
All else...
1.6.3 Administrative Login Does Not Authenticate
The WS5000 Series Switch does not authenticate the Administrative login with the remote RADIUS server on
the local or remote port. Access restrictions can be disabled from a remote console but cannot be enabled.
Table 1.14
• Change the MTU size to avoid fragmentation on other ethernet devices.
• Do not allow VoIP traffic when operating on a flat network (no routers or smart
switches).
• Move to a trunked Ethernet port.
• Move to a different configuration.
Contact Symbol Support.
provides suggestions to troubleshoot this issue
Using the Service Mode CLI CpuUsage command to check the available virtual memory.
If any one process displays an excessive amount of memory usage, that process could
be one of the possible causes of the problem.
Keep the minimum number of Telnet sessions low (6 or less), even though up to 8
sessions are allowed.
Contact Symbol Support.
System Troubleshooting
provides suggestions to troubleshoot this issue
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