Chapter 2. Service Mode Cli Commands; Cli Service Mode Overview - Symbol WS5000 Troubleshooting Manual

2
Service Mode CLI Commands

2.1 CLI Service Mode Overview

The CLI Service Mode allows retrieval of system data that includes tables, log files, configuration, status, and
operation, for use in debugging and problem resolution while troubleshooting the WS5000 Series Switch
configuration.
Only Symbol Technologies trained and customer-authorized personnel should use the advanced commands
within the CLI Service Mode. Occasionally, the customer may be asked to retrieve system data and provide it
to a Symbol Support Engineer who uses this data to examine the system status.
To enter Service Mode Configuration context, invoke the service command within the System or Configuration
context (WS5000> or WS5000.(Cfg}> prompts, for example). The CLI user can either output the data to the
standard display, or capture the data in a file stored in the default system directory. The user can immediately
access the file, or transport it to another host.
The Service mode includes almost all of the commands that are provided in "normal" CLI mode. The same
commands from the "normal" CLI mode execute identically in the Service Mode CLI System context and
Configuration context.