[H-03] When Installing the Printer Diver from the CD-ROM, the Printer Is Not Recognized
Automatically after Connecting the USB Cable
When installing the printer driver from the CD-ROM, the printer is not recognized automatically after
connecting the USB cable.
Cause 1
The USB cable was already connected and the printer was turned on before the printer driver was
installed.
Solution Perform the following procedure.
1. Turn the printer off.
2. Disconnect the USB cable.
3. Connect the USB cable again.
4. Turn the printer on.
The printer is not turned on.
Cause 2
Solution Turn the printer on.
The USB cable is not connected properly.
Cause 3
Solution Make sure that the printer and computer are properly connected with the USB cable.
An inappropriate USB cable is being used.
Cause 4
Solution Use a USB cable that is appropriate for the USB interface environment of the printer and has the
following symbol.
The following is the USB interface environment of this printer.
Hi-Speed USB
USB
The USB class driver is installed.
Cause 5
Solution Uninstall the USB class driver.
"Uninstalling the USB Class Driver"