LG-Nortel iPECS-50 Administrator And Maintenance Manual page 114

IPECS Release 5
Admin & Maintenance
Button ATTRIBUTE/DISPLAY
24-10
CIQ #1 ANNC REPEAT TMR
(000-180) : 045
24-11
CIQ #2 THRESHOLD
(00-99) : 20
24-12
CIQ #2 ANNC LOC
VSF ANNC .. (00-70)
24-13
CIQ #2 PAGE ZONE
(00-40) : 00
24-14
CIQ #2 ANNC DELAY TMR
(000-180) : 015
24-15
CIQ #2 ANNC REPEAT TMR
(000-180) : 025
24-16
CIQ #3 THRESHOLD
(00-99) : 30
24-17
CIQ #3 ANNC LOC
VSF ANNC .. (00-70)
24-18
CIQ #3 PAGE ZONE
(00-40) : 00
24-19
CIQ #3 ANNC DELAY TMR
(000-180) : 015
24-20
CIQ #3 ANNC REPEAT TMR
(000-180) : 005
24-21
CIQ MENT ON/OFF
(1:ON/0:OFF) : OFF
24-22
ACD NO ANS TMR
(000-180) : 000
24-23
ACD 622 MBR FORWARD
(1 : ON/ 0: OFF) : ON
24-24
ACD 622 FORCED DEST
S/H/V/SPD (DIAL 1-4)
DESCRIPTION
Interval for repeating the CIQ #1
Announcement.
If the queued call count exceeds the
threshold, the system plays the CIQ #2
Announcement (btn 12 below) to the CIQ
#2 Page Zone (btn 13 below) after the CIQ
#2 Announcement Delay Timer (btn 14
below). Announcements are repeated at
intervals of the CIQ #2 Announcement
Repeat Timer (btn 15 below).
VSF announcement number for the CIQ #2
Announcement.
Page Zone to receive CIQ #2
Announcement.
Delay timer for CIQ #2 Announcement.
Interval for repeating the CIQ #2
Announcement.
If the queued call count exceeds the
threshold, the system plays the CIQ #3
Announcement (btn 17 below) to the CIQ
#3 Page Zone (btn 18 below) after the CIQ
#3 Announcement Delay Timer (btn 19
below). Announcements are repeated at
intervals of the CIQ #3 Announcement
Repeat Timer (btn 20 below).
VSF announcement number for the CIQ #3
Announcement.
Page Zone to receive CIQ #3
Announcement.
Delay timer for CIQ #3 Announcement.
Interval for repeating the CIQ #3
Announcement.
If enabled, queued callers receive the CIQ
message (You are # in queue) after the 1
nd
and 2 announcement.
Calls to an agent in the group are directed
to the station, if unanswered in the NO
ANSWER TIMER, the call is routed to
another agent
A member activating Call Forward may be
placed in an unavailable state for hunt
group calls (ON). When OFF, group calls
are sent to the member as normal.
When a call is delivered to the group the
system can redirect the call to the Forced
destination, if enabled under btn 24-5
above.
2-95
Issue 5.0
RANGE DEFAULT
(1 180 045
00-99 20
00-70 ..
00~15 00
or
00-40
000-180 015
000-180 025
00-99 30
00-70 ..
00~15 00
or
00-40
000-180 015
000-180 005
1: ON OFF
st
0: OFF
000-180 000
0: OFF ON
1: ON
1-4 .