Troubleshooting - LifeSpan TR5000i Owner's Manual

Maintenance and Tips

Troubleshooting

If you have a question that isn't answered in this Owner's Manual, visit our website
at www.LifeSpanFitness.com or call us at 877.654.3837 option 4.
The treadmill is designed and manufactured to be reliable and easy-to-use.
However, if you have a problem, these troubleshooting steps may help you
find the cause.
Problem: The console does not turn on or function correctly.
Solution: Check to make sure the treadmill is properly plugged in, turn the
power switch down by the power cord off and back on again and make sure
the safety key is in place. Check all wire harness connections made during
assembly to be sure they are all properly connected. If the problem persists
contact LifeSpan Customer Service at www.LifeSpanFitness.com or call
877.654.3837 option 4.
Problem: The POWER button on the console does not turn the console on.
Solution: Check the main power switch and power cord located at the front of
the treadmill on the right side. Make sure the power cord is plugged in and
the power switch is turned on.
Problem: The treadmill does not turn off with the console power button.
Solution: The console has to be in standby mode to be turned off with this
button. Press and hold the Stop button till the console resets and then the
POWER button will turn the console off.
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure that the treadmill is level, then refer to the
instructions in this Owner's Manual on how to align the belt.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the
Belt Tensioning Section of this Owner's Manual.
Problem: Heart rate is erratic or not reading.
Solution: Make sure your hands are moist (Aloe Vera helps). Make sure all
connectors made during assembly, at the back of the console, are properly
connected and no wires are damaged. If wearing a chest strap, be sure the
batteries are good and that the electrodes are moist and positioned properly
on your chest.
48