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- Page 1 Business Communications Manager Wireless LAN IP Telephony Installation and Configuration Guide Part No. N0008588 1.0 September 17, 2004...
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Page 2: North American Regulatory Information
Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc. Trademarks NORTEL NETWORKS is a trademark of Nortel Networks. -
Page 3: Enhanced 911 Configuration
Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. -
Page 4: Hearing Aid Compatibility
Hearing Aid Compatibility System telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules. Repairs In the event of equipment malfunction, all repairs to certified equipment will be performed by an authorized supplier. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. - Page 5 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
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Page 6: International Regulatory Information
Directive 1999/5/EC. Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 (Class A) and EN 55024. -
Page 7: Safety
Nortel Networks warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Nortel Networks shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. -
Page 8: Warranty Repair Services
This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability. -
Page 9: Table Of Contents
Text conventions ........... . . 18 Nortel Networks WLAN Handsets 2210/2211 ......19 IP telephones . - Page 10 IP Phone 2004 mapping ........
- Page 11 License Management ......... . . 65 Restore Defaults .
- Page 12 Contents Configuring the WLAN Application Gateway 2246 ......88 Configuring the OAI Box ..........89 Configuring the network .
- Page 13 Model MOG6xx ........
- Page 14 Contents Installation and Configuration Guide...
- Page 15 Handset functions available in idle and offhook states ....56 Table 4 IP Phone 2004 mapping to the wireless handsets ..... . . 60 Table 5 Keys to enter non-numeric characters .
- Page 16 Contents Installation and Configuration Guide...
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Page 17: Preface
Preface This section includes the following general information: • “Before you begin” on page 17 • “Symbols used in this guide” on page 18 • “Text conventions” on page 18 • “Acronyms used in this guide” on page 20 • “Related publications”... -
Page 18: Symbols Used In This Guide
Preface Symbols used in this guide This guide uses symbols to draw your attention to important information. The following symbols appear in this guide: Caution: Caution Symbol Alerts you to conditions where you can damage the equipment. Danger: Electrical Shock Hazard Symbol Alerts you to conditions where you can get an electrical shock. -
Page 19: Nortel Networks Wlan Handsets 2210/2211
The WLAN Handset 2210 does not have an adjustable ringer volume. IP telephones This document references Nortel Networks IP Phone 2004. The IP Phone 2004 has a user card that explains the buttons on the device, including the the display on the phone. The Telephone Feature User Guide can be used with this telephone, as most Business Communications Manager (BCM) features can be accessed from this telephone. -
Page 20: Acronyms Used In This Guide
Preface Acronyms used in this guide This guide uses the following acronyms: ANSI ATA (or ATA2) BERT BIOS BootP CHAP CLID COPS CSMA/CD N0008588 1.0 Analog Access Lines Automated Call Distribution Authentication Header American National Standards Institute Application Program Interface Address Resolution Protocol Analog station module Analog Terminal Adapter... - Page 21 Connected Telecommunications Equipment Centralized Voice Mail Digital Access Lines DASS2 Digital Access Signaling System Number 2 Data Communications Equipment DCOM Distributed Component Object Model DECT Digital enhanced cordless telecommunications or Digital European cordless telephone Data Encryption Standard DHCP Dynamic Host Configuration Protocol. Direct Inward Dial DiffServ Differentiated Services...
- Page 22 Preface GATM HDLC HTTP HTTPS ICCL ICMP IETF IPCP IPSec ISDN ITU-T MCDN N0008588 1.0 File Transfer Protocol Global Analog Trunk Module High-level Data Link Control Handsfree Home Location Code (UDP dialing) Hospitality services Hypertext Transfer Protocol Hypertext Transfer Protocol Secured Ingress Border Node Intercom feature button ISDN Call Connection Limitation...
- Page 23 MLPPP Multi-Link Point-to-Point Protocol MPPC Microsoft Point to Point Compression Media Services Card MS-PEC Media Services Processor Expansion Card Message Waiting Indicator Network Address Translation NBMA Non Broadcast Multi-Access NCRI Network Call Redirection Information Network Interface Card NTLM NT LAN Manager NNTP Network News Transfer Protocol Off Premises Extension.
- Page 24 Preface SAPS SDRAM SMDS SMTP SNMP SPID SUNNFS TAPI TCP/IP TFTP UNISTIM VLAN VoIP WINS N0008588 1.0 Remote Procedure Call Realtime Transport Protocol Service Advertising Protocol Station Auxiliary Power Supply Synchronous Dynamic Random Access Memory Secure Hash Algorithm Service Level Agreement Send Loudness Rating Server Message Block Switched Multimegabit Data Service...
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Page 25: Related Publications
Related publications In addition to the Programming Operations Guide, the Business Communications Manager documentation suite contains the following documents: • Management User Guide • Telephony Features Handbook • Installation and Maintenance Guide (BCM1000 and BCM400/200) • IP Telephony Configuration Guide •... - Page 26 Preface N0008588 1.0...
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Page 27: How To Get Help
How to get help If you do not see an appropriate number in this list, go to www.Nortelnetworks.com/support. USA and Canada Authorized Distributors - ITAS Technical Support Telephone: 1-800-4NORTEL (1-800-466-7835) If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#. If you do not yet have a PIN Code, or for general questions and first line support, you can enter ERC 338#. - Page 28 How to get help India 011-5154-2210 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805-380 New Zealand 0800-449-716 Philippines 1800-1611-0063 Singapore 800-616-2004 South Korea 0079-8611-2001 Taiwan 0800-810-500 Thailand 001-800-611-3007 Service Business Centre & Pre-Sales Help Desk +61-2-8870-5511 N0008588 1.0...
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Page 29: Overview
To be able to connect to the Business Communications Manager (BCM), the WLAN Handsets 2210/2211 must be supplied with the Internet Protocol (IP) address of the Nortel Networks WLAN IP Telephony Manager 2245 and, optionally, a Trivial File Transfer Protocol (TFTP) Server. The WLAN Handsets 2210/2211 accept IP address configuration parameters either from manual configuration or from a Dynamic Host Configuration Protocol (DHCP) Server. -
Page 30: Bcm
Figure 1 Basic network configuration The basic WLAN IP Telephony network consists of the following components: • BCM (call server) • TFTP Server (optional) • DHCP Server (optional) • WLAN IP Telephony Manager 2245 • WLAN Handset 2210/2211 • Access Point (AP) To support the WLAN Handsets 2210/2211, the BCM system must run Release 3.6.1 (patch) or later software versions. -
Page 31: Wlan Handset 2210/2211 Firmware Upgrade
The TFTP Server must be capable of supporting multiple TFTP sessions. Nortel Networks has tested the following TFTP Servers. They are listed in order of preference. • Nortel Networks TFTP Server (Optical Network Management System [ONMS] application) •... -
Page 32: Table 1 Dhcp Options
Vendor Specific Option 43, 128, 144, 157, 191, or 251 - Only one of these options is required. The DHCP Server encodes the Server 1 information using the same format as the IP Phone 2004. If the Server 2 information is also present in the option, it is ignored. -
Page 33: Firewall
Firewall In many installations there will be a firewall installed between the wired and wireless parts of the network. It is beyond the scope of this document to specify how a firewall is managed, but the following guidelines can be used when configuring firewalls: •... -
Page 34: Physical Description
This requires that multicasting be enabled on the subnet used for the WLAN Handset 2211 and the WLAN IP Telephony Manager 2245. Refer to the Nortel Networks WLAN Handset 2210/2211 User Guide for more information on the PTT feature. -
Page 35: Functional Description
— COL - lit if there are network collisions • NETWORK - connects the WLAN IP Telephony Manager 2245 to the wired Ethernet LAN • ERROR LED - lit when the system has detected an error • Status LED - indicate system error messages and status —... -
Page 36: Capacities
• RTP packets between the wireless telephone and the WLAN IP Telephony Manager 2245 always contain 30 milliseconds (ms) worth of voice, regardless of what has been configured on the BCM. The WLAN IP Telephony Manager 2245 repackages the RTP packets to conform to the size that has been configured in the BCM. -
Page 37: Feature Packaging/Set Emulation Model, It Type And Release Number
Table 8 on page 77 APs on different subnets using WSS If you use Nortel Networks WSS 2250/2270 and Nortel Networks Access Ports 2230, both operating in Layer 3 mode, the WLAN Handsets 2210/2211 can perform roaming and handover across Access Ports 2230 on different subnets. The WSS 2270 operating in Layer 3 mode is on the same subnet as the WLAN IP Telephony Manager 2245 group. -
Page 38: Mobility Across Different Subnets When Using Dhcp
Mobility across different subnets when using DHCP If a WSS is not in use, and the IP address of the wireless handset has been acquired through DHCP, the wireless handset must be powered down and powered up when entering a new subnet. This enables functionality of the wireless handset when entering the WLAN RF signal coverage area of a different WLAN IP Telephony Manager 2245 group on a different subnet. -
Page 39: Network Planning
Refer to “Appendix D: Provisioning” on page 113 Tips: A site survey must be performed before installing a wireless LAN. Nortel Networks also recommends a site survey when an existing network structure is modified or when physical changes are made to a site. -
Page 40: Ip Addressing With Dhcp
IP addressing with DHCP A pool of alias IP addresses must be configured on the WLAN IP Telephony Manager 2245 for the use of the wireless handsets. Refer to addresses on the WLAN IP Telephony Manager 2245. The use of a 22-bit subnet mask provides IP addresses for approximately 500 wireless handsets (1024 nodes). -
Page 41: Wlan Ip Telephony Manager 2245 Installation
WLAN IP Telephony Manager 2245 installation This section explains how to install the WLAN IP Telephony Manager 2245. For an overview of the WLAN IP Telephony Manager 2245, refer to Manager 2245” on page For information on configuring the WLAN IP Telephony Manager 2245, refer to Telephony Manager 2245 configuration”... -
Page 42: Pre-Installation Checklist
• Screws – used to mount the WLAN IP Telephony Manager 2245 to the wall. Four 3/4-inch #8 panhead wood screws (or similar devices) are required. • CAT5 cable with an RJ-45 connector for the WLAN IP Telephony Manager 2245 – provides a connection to the Ethernet switch. -
Page 43: Rack-Mounting The Wlan Ip Telephony Manager 2245
Rack-mounting the WLAN IP Telephony Manager 2245 Remove the corner screws from the WLAN IP Telephony Manager 2245. Screw the U-shaped end (round screw holes) of the two mounting plates to the WLAN IP Telephony Manager 2245. Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional WLAN IP Telephony Manager 2245. - Page 44 WLAN IP Telephony Manager 2245 installation...
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Page 45: Wlan Ip Telephony Manager 2245 Configuration
The Telnet method of connection is also used for routine maintenance of the WLAN IP Telephony Manager 2245. Security Note: Nortel Networks recommends that you change the default password immediately for security reasons (see Connecting through a serial port Connect the WLAN IP Telephony Manager 2245 to the serial port of a terminal or PC using a DB-9 female, null-modem cable. -
Page 46: Connecting Through A Telnet Session
— Bits per second: 9600 — Data bits: 8 — Parity: None — Stop bits: 1 — Flow control: None If using Windows 2000, Service Pack 2 must be installed to enable the use of Note: HyperTerminal™. Press Enter to display the login screen. Enter the default login name (admin) and the default password (admin). -
Page 47: Netlink Svp-Ii System Menu
Network Configuration screen. This initial configuration must be performed through the serial port to configure the IP address and the maximum number of active calls per access point. Tips: Nortel Networks recommends that you complete the initial network configuration through the serial connection. -
Page 48: Configuring The Network
The WLAN IP Telephony Manager 2245 is then configured on the SVP-II Configuration screen. The mode of the WLAN IP Telephony Manager 2245 is configured here. This screen is also used to lock the WLAN IP Telephony Manager 2245 for maintenance and reset the WLAN IP Telephony Manager 2245 after maintenance. - Page 49 • SVP-II TFTP Download Master – the IP address of the TFTP Server where the firmware update files are saved. Enter one of the following: — NONE – disables this function — TFTP server IP address – IP address of the TFTP Server that transfers firmware updates to the WLAN IP Telephony Manager 2245.
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Page 50: Configuring The Svp-Ii
Reset the WLAN IP Telephony Manager 2245 in order to save the configuration parameters. Follow the steps in Configuring the SVP-II Select SVP-II Configuration from the NetLink SVP-II System menu to configure additional options for WLAN IP Telephony Manager 2245. The SVP-II Configuration screen appears (see Figure 5 SVP-II Configuration screen Configure the following fields with information provided by the network administrator:... - Page 51 Nortel Networks recommends making configuration changes (can involve locking the system) and resetting the WLAN IP Telephony Manager 2245 during off-hours. Note: Nortel Networks recommends setting the Keep DN Alive feature, as well as call forward, during the lock-down and reset periods.
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Page 52: Changing The Password
Reset the WLAN IP Telephony Manager 2245 in order to save the configuration parameters. Follow the steps in Tips: Record the password and keep it in a safe place. If the password is forgotten, contact Nortel Networks for assistance. WLAN IP Telephony Manager 2245 configuration Figure “Saving the configuration”... -
Page 53: Saving The Configuration
Saving the configuration Once any change is made to the configuration of the WLAN IP Telephony Manager 2245, the system must be re-booted/reset for the change to take effect. You can make all configuration changes necessary on the Network Configuration, SVP-II Configuration, and Change Password screens, and then reset the system to save changes. -
Page 54: Checking The System Status
Figure 8 Telnet screen after reset Checking the system status Information about system alarms and network status is obtained through the System Status menu screen. For information on the System Status menu screen, refer to WLAN IP Telephony Manager 2245 configuration “Troubleshooting”... -
Page 55: Wlan Handsets 2210/2211 Configuration
WLAN Handsets 2210/2211 configuration This section describes the WLAN Handsets 2210/2211 and explains how to configure them. For an overview of the WLAN handsets, refer to Tasks: • Configure WLAN Handset 2210 and WLAN Handset 2211 2210/2211” on page • Program the features on the WLAN handsets on page •... -
Page 56: Wlan Handsets 2210/2211 Functions
WLAN Handsets 2210/2211 functions Table 3 describes the handset functions available during different states. Table 3 Handset functions available in idle and offhook states Idle state FCN key: • Mute • Hold • Goodbye • Directory • Inbox • Outbox •... -
Page 57: Codecs
Phone 2004 within a small, mobile device. Feature and key assignment The line keys of the IP Phone 2004 are numbered 1, 2, 3, 4, 5, and 6, and are situated to the left and right of the display screen (see... -
Page 58: Figure 9 Ip Phone 2004
Figure 9 IP Phone 2004 WLAN Handsets 2210/2211 configuration... -
Page 59: Figure 10 Wlan Handset 2210
When FCN is pressed, a screen that lists the features and the assigned keys appears. Press FCN again to display a second screen that lists more features and their assigned keys. Refer to the Nortel Networks WLAN Handset 2210/2211 User Guide for the list of features/functions available using the FCN key. -
Page 60: Configuring The Wlan Handsets 2210/2211
The steps to configure a WLAN handset must be performed for each wireless handset. Provision the WLAN Handsets 2210/2211 on the BCM system in the same manner as an IP Phone 2004. Ensure you have the BCM firmware download completed before configuring the handsets. -
Page 61: Opening And Using The Admin Menu
The Admin Menu contains configuration options that are stored locally on each wireless handset. Every wireless handset is independent. If the default settings are not appropriate, the Admin options must be configured in each handset that requires different settings. Opening and using the Admin Menu With the wireless handset powered OFF, simultaneously press and hold the Power On/Start Call and Power Off/End Call keys. -
Page 62: Admin Menu Options
Table 5 Keys to enter non-numeric characters (Sheet 2 of 2) To enter... When the correct entry appears, press the right arrow to move to the next character. Repeat for each digit/letter of the entry. Press the Save softkey to save the entry and return to the menu. Press the Cncl key to abort and return to the menu without saving any changes. -
Page 63: Ip Address Menu
Table 6 Admin Menu options (Sheet 2 of 2) Admin menu option 2nd level Restore Defaults Site Survey Mode Regulatory Domain Security * None Cisco FSR Terminal type i2004 3rd party OAI on/off Enable OAI Disable OAI Admin PW IP Address menu There are two modes in which the wireless handset can operate: DHCP-enabled or Static IP. - Page 64 — DHCP option 151 — DNS lookup of “SLNKSVP2” if the DHCP options 6 (DNS Server) and 15 (Domain Name) are configured. • Server 1 IP – the published IP address of the BCM. If the wireless handset is using static IP address configuration, enter the published IP address of the BCM.
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Page 65: Essid
• Server 2 IP – the IP address of the secondary Nortel Networks device. Currently, the wireless handset does not make use of this information. If using Static IP configuration, this is simply the IP address of the device. If DHCP is being used, the wireless handset tries to obtain the device’s IP address and port information using the following DHCP options:... -
Page 66: Restore Defaults
Restore Defaults The Restore Defaults option resets all user and administrative parameters to their factory defaults. During configuration, press the right arrow to skip this mode. Site Survey mode Site Survey Mode is used to check the signal strength from APs. Site Survey Mode must be set to 10 to make a connection. -
Page 67: Terminal Type
Security Note: Encryption codes display as they are entered. For security reasons, codes do not display when a user returns to the Admin Menu Encryption options. Security Note: WEP can be set to “optional” at the AP if there are wireless devices in use that do not have WEP capability. -
Page 68: Oai On/Off
OAI on/off Nortel Networks Open Application Interface (OAI) enables the wireless handset to connect with the optional WLAN Application Gateway 2246. This device allows third-party computer applications to display alphanumeric messages on the wireless handset display and take input from the wireless handset keypad. -
Page 69: Pre-Download Checklist
LAN must be properly configured and operational through the use of 802.11b SVP-compliant wireless APs. • he Nortel Networks WLAN IP Telephony Manager 2245 must be connected to the network and completely operational. • TFTP Server must be available on the network to load the appropriate firmware into the wireless handsets. -
Page 70: Programming The Wlan Handsets 2210/2211
Nortel Networks WLAN Handset 2210/2211 User Guide. Configuring the idle state display When the set is in the idle state, it displays “Ext.----”. Nortel Networks recommends that you configure this display to show the Directory Number (DN) of the handset. To configure this display, place the set in the idle state: Press the FCN key. -
Page 71: Troubleshooting
Software Versions – lists the software versions for the WLAN IP Telephony Manager 2245. Error Status screen The Error Status screen displays any alarms that indicate a system malfunction. Some of these alarms are easily remedied. Others require a call to Nortel Networks Technical Support. “Appendix D: Provisioning” on page Figure 113. -
Page 72: Network Status Screen
From the System Status Menu screen, select Error Status. The Error Status screen displays active alarms on the WLAN IP Telephony Manager 2245. required to eliminate the alarm. Table 7 WLAN IP Telephony Manager 2245 active alarms and actions Alarm text Maximum payload usage reached Maximum telephone usage reached Maximum Access Point usage reached... -
Page 73: Figure 12 Network Status Screen
Figure 12 Network Status screen The following information can be viewed: • Ethernet Address – MAC address of the WLAN IP Telephony Manager 2245 (hexadecimal). • System Uptime – the number of days, hours, and minutes since the WLAN IP Telephony Manager 2245 was last reset. -
Page 74: Software Version Numbers Screen
WLAN IP Telephony Manager 2245. This information helps to determine if the most recent firmware version is running. This information assists Nortel Networks Technical Support in troubleshooting firmware problems. To access the Software Version Numbers screen, select Software Version from the System Status Menu. -
Page 75: Duplex Mismatch
For example, when there is an incoming call to an IP Phone 2004 set that is idle, but offhook, the set buzzes the handsfree speaker. This feature is not supported on WLAN Handsets 2210/2211. -
Page 76: Syslog Server
Tip: Nortel Networks recommends that you always press the End key after a call is completed — even if the party on the other end terminates the call. If the party on the other end terminates the call and you do not press End, the WLAN Handset 2210/2211 continues to exchange messages with the WLAN IP Telephony Manager 2245. -
Page 77: Appendix A: Compatible Access Points
Appendix A: Compatible Access Points Introduction Table 8 lists APs that are compatible with WLAN Handsets 2210/2211 operating on the WLAN IP Telephony Manager 2245. 802.11b APs generally support up to 12 simultaneous calls per AP. However, calls per AP can vary by AP manufacturer and can depend on the codec used by the host handset. - Page 78 Table 8 SVP-compliant APs (Sheet 2 of 2) Manufacturer Make/Model Proxim Orinoco AP-500, AP-1000 Proxim Orinoco AP 600b Proxim Orinoco AP-2000 Symbol Spectrum 24 FH Symbol Spectrum 24 DS (4131) Symbol Wireless Switch System (WS5000 & AP100) Teklogix 9150 Wireless Gateway Telxon Air-I/O 802FH UAP Telxon...
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Page 79: Appendix B: Wlan Application Gateway 2246
Ethernet connection. Physical description There are two different WLAN Application Gateway 2246 models with similar front panel indicators. Refer to Figure 14 on page 80 The MOG6xx model supports up to 64 users. Table Maximum number of users 1024 10000... -
Page 80: Installation
The MOG7xx model is available in scaled increments to support up to 10 000 users. Figure 15 MOG7xx The two types of LEDs on the front panels of both the MOG6xx model and the MOG7xx model are the following: •... -
Page 81: Preparing To Install The Wlan Application Gateway 2246
For an overview of the WLAN Application Gateway 2246, refer to 2246” on page For information on configuring the WLAN Application Gateway 2246, refer to on page Tasks: • Prepare to install the WLAN Application Gateway 2246 Application Gateway 2246” on page •... -
Page 82: Mounting The Wlan Application Gateway 2246
• for the WLAN Application Gateway 2246, a maximum distance of 325 feet (100 meters) from the Ethernet switch Mounting the WLAN Application Gateway 2246 The WLAN Application Gateway 2246 is physically connected to the Ethernet switch and can be placed in any convenient location within 325 feet (100 m) of the switch. -
Page 83: Connecting The Power
Connecting the power Connect the power plug from the AC adapter to the power jack on the front (or rear) of the WLAN Application Gateway 2246. Warning: Use only the provided Class II AC adapter with output 24V DC, 1A. Plug the AC adapter into a 110V AC outlet to supply power to the WLAN Application Gateway 2246. -
Page 84: Connecting Through An Rs-232 Port
Figure 16 WLAN Application Gateway 2246 connection through the LAN Ethernet switch WLAN Application Gateway 2246 Connecting through an RS-232 port Connect the Application Server to the WLAN Application Gateway 2246 serial port by using a cable that conforms to RS-232 standards for DTE-to-DTE connections (null modem cable). See Figure Figure 17 RS-232 cable connection Ethernet... -
Page 85: Connect Through A Modem
Connect through a modem Connect the modem to the WLAN Application Gateway serial port using a cable that conforms to RS-232 standards for DTE-to-DCE connections. See Figure 18 WLAN Application Gateway 2246 connection through a modem Ethernet switch WLAN Application Gateway 2246 Figure modem... -
Page 86: Configuration
The Telnet method of connection is also used for routine maintenance of the WLAN Application Gateway 2246. Tips: Nortel Networks recommends that you complete the initial network configuration through the serial connection. You should also change the default password immediately for security reasons (see “Connecting to the WLAN Application Gateway 2246”... -
Page 87: Connecting Through A Serial Port
Connecting through a serial port Connect the WLAN Application Gateway 2246 to the serial port of a terminal or PC using a DB-9 female, null-modem cable. See Figure 19 Cable to port connection Ethernet switch WLAN Application Gateway 2246 Run a terminal emulation program (such as HyperTerminal™), or use a VT-100 terminal with the following configuration: —... -
Page 88: Configuring The Wlan Application Gateway 2246
The NetLink OAI System menu of the Administration Console displays the factory-default name of the WLAN Application Gateway 2246 to which the serial port is connected. Note: If the WLAN Application Gateway 2246 is a MOG6xx model, the TFTP Server Download Configuration option appears on the NetLink OAI System menu. -
Page 89: Configuring The Oai Box
The OAI Box Configuration screen appears (see Figure 21 OAI Box Configuration screen Note 1: ** – Option appears only on the MOG6xx model. Note 2: * – This option does not appear unless “Use NetLink GW with mogX00” is set to “Yes”, as it is in this screen, which is the default. -
Page 90: Configuring The Network
Configuring the network Select Network Configuration from the NetLink OAI System menu. The Network Configuration screen appears (see Note: * - The Allow FTP Connections option appears only for MOG7xx models. Figure 22 Network Configuration screen Configure the following fields with information provided by the network administrator: •... -
Page 91: Continuing Configuration Through Telnet
• DNS server and DNS domain – these settings are used to configure DNSs. (These settings can also be configured as DHCP. This causes the DHCP client in the WLAN Application Gateway 2246 to attempt to automatically obtain the correct configuration from the DHCP server. -
Page 92: Figure 23 Netlink Oai System Screen With Added Options
The Telnet method of connection is used for routine maintenance of the system for both local and remote administration, depending on the network. Follow the steps to connect to a WLAN Application Gateway 2246 through Telnet. Connecting to a WLAN Application Gateway 2246 through Telnet: Run a Telnet session to the IP address of the WLAN Application Gateway 2246. -
Page 93: Configuring The Telephone Line
Configuring the Telephone Line Each WLAN Handset 2210/2211 that uses the application’s features must be configured with its line number and MAC address. The name and extension number of the WLAN Handset 2210/ 2211 user can be entered. Obtain this information from the WLAN Handset 2210/2211 Planning Worksheet. -
Page 94: Deleting A Wlan Handset 2210 Or 2211
• MAC Address – the MAC address is printed on the sticker underneath the battery on the WLAN Handsets 2210/2211. It can also be displayed on the WLAN Handsets 2210/2211 by turning off the wireless handset, and then pressing and holding the Pwr (power) button. -
Page 95: Programming A Feature
Feature Programming option. Note: FCN 1-6 are hard-coded. If the application function is programmed to use FCN 1-6, the hard-coded function is overridden. Nortel Networks recommends using 7, 8, or 9 for the application function. Follow the steps to program an application feature for the wireless handsets. -
Page 96: Setting Or Changing A Password
Tip: Record the password and store it in a safe place. If the password is lost or forgotten, contact Nortel Networks Technical support. Follow the steps to configure or change a password on the WLAN Application Gateway 2246. -
Page 97: Viewing System Status
Figure 26 Change password Note: * - not applicable. Use the default password admin. Follow the prompts to configure a new password. Viewing system status To view the status of the system, select the System Status Menu option from the NetLink OAI System screen. -
Page 98: Viewing Network Status
Figure 27 System Status Menu screen The following options can be selected: • Application Active – displays Yes when the application is communicating correctly with the WLAN Application Gateway 2246. Displays No when the application is not connected. This field is read-only and changes dynamically. •... -
Page 99: Figure 28 Network Status
Figure 28 Network Status The following information is displayed at the top of the screen: • Ethernet Address – MAC address of the WLAN Application Gateway 2246 (hexadecimal). • Stats Time Period – the length of time the statistics have been accumulating in the Pkts and Bytes columns. -
Page 100: Viewing Telephone Line Status
• Collisions – the number of times the Ethernet controller attempts to send a packet, but another device on the network transmitted at the same time, corrupting the transmission. • Collision Drops – the number of packets the Ethernet controller discards, because there were over sixteen collisions. -
Page 101: Viewing Software Versions
The Software Versions screen provides information about the version currently running on the components. This information helps determine if the most recent version of software is running, and assists Nortel Networks Technical Support in troubleshooting software problems. -
Page 102: Wireless Handset Certification
(for example, downloading from the Nortel Networks web site). Software updates on MOG700 systems After software updates are obtained from Nortel Networks, they must be transferred to the appropriate location in the LAN. This enables the corresponding system components to access and update their software. - Page 103 The fnctla.bin file is upgraded periodically by Nortel Networks and is the only file downloaded. The other files are configuration files, and their names are provided for information and backup purposes. Obtain software using FTP When using FTP, a host system is used to connect to a remote system. In this example, the host is the client and the server is the WLAN Application Gateway 2246.
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Page 104: Tftp Software Updates For Mog600 Systems
Install a TFTP Server on a LAN-connected system. Consult the server vendor’s documentation for information about TFTP. Once the software update is obtained from Nortel Networks, load the software in a location that is accessible by the TFTP program. To configure the host and start the download, select the TFTP Server Download Configuration option from the NetLink OAI System screen. -
Page 105: Figure 31 Tftp Server Download Configuration Screen
Figure 31 TFTP Server Download Configuration screen Enter the TFTP Server hostname. Use the arrow keys to move the cursor to the Begin TFTP Download option. Press Enter to begin the download. The MOG600.bin code downloads into the WLAN Application Gateway 2246. Appendix B: WLAN Application Gateway 2246... -
Page 106: Planning Worksheet For Wlan Handsets 2210/2211
Planning Worksheet for WLAN Handsets 2210/2211 Copy and complete the worksheet in 2211. Table 12 WLAN Handset 2210/2211 Planning Worksheet Port MAC Address Appendix B: WLAN Application Gateway 2246 Table 12 to track parameters for each WLAN Handset 2210/ Dialing User Name Ext. -
Page 107: Freeing The Serial Port For Administrative Purposes
Freeing the serial port for administrative purposes If the serial port is being used as the primary communication link with the Application Server, it is necessary to enter the OAI command to free the serial port so that it can be used for administrative purposes, such as changing the IP address of the WLAN Application Gateway 2246. - Page 108 Appendix B: WLAN Application Gateway 2246...
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Page 109: Appendix C: Testing The Wlan Handsets 2210/2211
Appendix C: Testing the WLAN Handsets 2210/2211 Introduction Verify proper registration and operation of each wireless handset by performing the following tests on each wireless handset in an active wireless area. Testing calls and features Power on the WLAN handset by pressing Power On/Start Call. A series of messages display as the WLAN handset accesses the system. - Page 110 • Detect dBm coverage – Press FCN to toggle to the Site Survey function that shows the top four APs. Walk the perimeter of the site. The two-line display on the wireless handset shows the top four APs that the wireless handset can contact. The information is shown in code as follows.
- Page 111 — dB is the signal strength of the AP — Ch is the channel of the AP — 1b2b5b11b is an example of the data rate that may be displayed Walk around the site to determine supported data rates, one AP at a time. In any location, use the right arrow key to display the second best AP.
- Page 112 Appendix C: Testing the WLAN Handsets 2210/2211...
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Page 113: Appendix D: Provisioning
Appendix D: Provisioning Site survey To conduct a site survey, set up an AP at a particular location. Use a computer equipped with a WLAN device and site survey software or a WLAN Handset 2210/2211 operating in Site Survey mode to measure the strength of the signal from the AP. Move the wireless device around and repeat the measurements to determine the optimum number and best locations for the APs. -
Page 114: Conducting An Effective Site Survey
Conducting an effective site survey Consider the following points for an effective site survey. Network usage Examine the network usage: • How many people will be using a wireless handset? • What areas of the site require wireless handset access? •... -
Page 115: Rf Transmission Testing
RF transmission testing Once the APs have been installed and configured, it is necessary to measure the strength of the RF transmissions. Signal strength testing ensures that all usage areas have adequate coverage. This can be performed in two ways. •... -
Page 116: Figure 32 Sample Ap Placement Diagram
Figure 32 Sample AP placement diagram Appendix D: Provisioning... -
Page 117: Solving Coverage Issues
Solving coverage issues Resolve coverage issues by adding or relocating APs or both. Solving overlap issues Resolve overlap issues by reassigning channels to the APs or by relocating the APs. Like channels require 15–20 dBm separation. See Figure Figure 33 Channel assignment Note: Refer to the AP vendor documentation for more information on overlap. - Page 118 Appendix D: Provisioning...
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Page 119: Index
Business Communications Manager WLAN IP Telephony Installation and Configuration Guide firewall general parameters 33 handover 37 IP address planning 39 using DHCP 40 IP Phone 2004 58, 60, 70 IP Telephony network planning 39 language supported languages 56 Planning worksheets 40 Regulatory Domain... - Page 120 Index changing subnets 64 comparison to the IP Phone 2004 57 general description 55 handset functions 56 initial firmware upgrade 68 programming 70 Site Survey mode 113 testing calls and features 109 testing signal strength 109 using the Admin Menu 61...
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