Nortel M3901 User Manual
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Nortel M3901 User Manual

Meridian digital telephones
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Meridian Digital
Telephones
M3901
M3902
M3903
M3904
User Guide
Enterprise Voice Solutions Customer Documentation

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  • Page 1 Meridian Digital Telephones M3901 M3902 M3903 M3904 User Guide Enterprise Voice Solutions Customer Documentation...
  • Page 2 While you are away from your desk: Call Forward...

  • Page 3: Table Of Contents

    Contents M3900 Series Meridian Digital Telephone M3901 ....................1 M3902 ....................2 M3903 ....................3 M3904 ....................4 Your Telephone’s Controls Terms you should know Your telephone call features Use handsfree calling (M3902, M3903, and M3904) ......10 Activate/deactivate Group listening controls .......... 12 Use the Redial list on the M3903 ............
  • Page 4 Contents Record a Calling Party Number ............. 30 Display incoming calls ................30 Trace a Malicious call ................31 Incoming calls Activate Automatic Answerback ............32 Activate Call Pickup ................33 Use Call Waiting ................. 34 While you are away from your desk Forward calls ..................
  • Page 5 Contents Hospitality features Automatic Wake-Up ................54 Message Registration ................56 Maid Identification ................57 Room Status ..................58 Telephone display M3902 display ..................59 M3903 display ..................59 M3904 display ..................60 Options List Select a language ................62 Change a Feature Key label ..............
  • Page 6 Search for an entry ................88 Copy a number from the Redial List ............89 M3901 Feature Operation M3901 Fixed Keys ................90 Use a programmed feature or an Auto Dial ........... 92 Use Auto Dial ..................93 Use Speed Call ..................93 Use Call Transfer .................
  • Page 7 Contents Analog Terminal Adapter (ATA) ............98 External Alerter and Recorder Interface ..........98 Headsets ..................... 98 Key-based Expansion Module (KEM) ............. 98 Meridian 1 Flexible Feature Codes (FFCs) Meridian SL-100 Feature Access Codes (FACs) Index...
  • Page 8 Contents Draft 0.01...

  • Page 9: M3900 Series Meridian Digital Telephone

    The M3901 is described in a separate section of this document. For information on the M3905 refer to the M3905 Call Center Meridian Digital Telephone User Guide. M3901 The M3901 has one Line (DN) Key and can be programmed with up to five features. M3901 Feature Activation Indicator...

  • Page 10: M3902

    M3900 Series Meridian Digital Telephone M3902 The M3902 has one Line (DN) Key, and three Programmable Soft Keys (self-labeled). M3902 LCD display Message Waiting Light/ Incoming Call Indicator One Line (DN) Key Programmable Soft Keys (self-labeled) Options Message Transfer Handsfree Key Hold Goodbye Volume Control Bar...

  • Page 11: M3903

    M3900 Series Meridian Digital Telephone M3903 The M3903 has two Programmable Line (DN)/Feature Keys (self-labeled) with two features or lines configured on each key. It also has four Programmable Soft Keys (self-labeled). M3903 LCD Display Goodbye Hold Message Waiting Light/ Incoming Call Indicator Programmable Line (DN)/ Feature Keys...

  • Page 12: M3904

    M3900 Series Meridian Digital Telephone M3904 The M3904, has six Programmable Line (DN)/Feature Keys (self-labeled), with two features or lines configured on each key. It also has four Programmable Soft Keys (self-labeled). M3904 LCD Display Goodbye Hold Message Waiting Light/ Incoming Call Indicator Programmable Line (DN)/ Feature Keys (self-labeled)

  • Page 13: Your Telephone's Controls

    Your Telephone’s Controls Your Telephone’s Controls Use the Volume Control Bar to control the volume of the handset, headset, speaker, ringer, and handsfree. Increase the volume by pressing the right side of the bar. Lower it by pressing the left side. You can terminate an active call by Goodbye pressing the...
  • Page 14 Your Telephone’s Controls the Mute option is in use. Navigation Keys allow you to scroll through Menus and lists on the display. copies incoming or outgoing Copy Copy call numbers into the Personal Directory. Key ends an active application. Quit Quit Pressing the Quit...
  • Page 15 Your Telephone’s Controls Key is used to edit Directory and Edit Edit Callers List entries (M3904). Delete Key is used to delete entries or Delete characters in applications. Directory/Log Key (M3904) allows Directory/Log you to access your Personal Directory, the Call Log (last 100 incoming calls), and the Redial list (last 20 outgoing calls).

  • Page 16: Terms You Should Know

    Terms you should know Terms you should know Attendant — The attendant is a telephone operator in your organization. Call Log— The Call Log can be configured to store either unanswered or all incoming calls. These entries can be accessed through your directory menu. Call party information—When your telephone rings, the display shows Calling Line Identification (CLID) information.
  • Page 17 Terms you should know More... — The More Key allows access to the multiple layers of Programmable Soft Keys. These keys are the keys located below the display on your telephone. Off-hook — Off-hook is a term used to indicate that the telephone is active and ready to make a call.

  • Page 18: Your Telephone Call Features

    Your telephone call features Your telephone call features Your network administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes ask your network administrator to provide these to you. To access a feature, you press a Feature Key, or enter a Flexible Feature Code (FFC) for the Meridian 1 or a Feature Access Code (FAC) for the Meridian SL-100.
  • Page 19 Your telephone call features To switch from handset to handsfree: 1. Press the Key. Handsfree 2. Replace the handset. 3. Press the Key to end the call. Goodbye Goodbye Connect headset to the headset jack or To use headset: the handset jack depending on the headset type and the telephone you are using.

  • Page 20: Activate/Deactivate Group Listening Controls

    Your telephone call features Activate/deactivate Group listening controls The Group listening feature allows others to listen to a call through the speaker while you are speaking through the handset. This feature must be enabled by your network administrator. To activate Group listening controls: 1.
  • Page 21 Your telephone call features 3. Press the Key. Select Select 4. Press the Key to turn Group listening off. 5. Press the Key to save changes. Done Done 6. Press the Key to exit. Quit Quit To mute a group listening call: 1.

  • Page 22: Use The Redial List On The M3903

    Your telephone call features Use the Redial list on the M3903 The Redial List records the outgoing call numbers. To access the Redial list on the M3903: 1. Press the Key. Call Log Call Log 2. Use the up and down Keys Navigation to highlight Redial List.

  • Page 23: Use The Predial Feature

    Your telephone call features 2. Use the up and down Keys Navigation to highlight Call Log (Redial List). Call Log (Redial List) 3. Press the Key. Select Select To use the Redial List: 1. Use the up and down Navigation Keys to scroll through the Redial List and highlight the number you want to call.
  • Page 24 Your telephone call features To edit a predial number: 1. Without selecting a Line Key, dial number. 2. Use the left and right Keys Navigation to move the cursor and edit the number if necessary. Note: If you are calling an external or long distance number, be sure that the appropriate access codes are included.

  • Page 25: Make A Call

    Make a call Make a call This section describes features that you can use when you make a call. There are several ways to make a call from your M3900 Series Meridian Digital Telephone. To make a call from your telephone, use the features described in this chapter. To make a call: 1.

  • Page 26: Make A Call While On-Hook

    Make a call Make a call while on-hook To make a call while on-hook, leave the handset in the cradle while you dial a number. To dial on-hook: 1. Press a Line (DN) Key. 2498 the number when you receive dial Dial tone.

  • Page 27: Ring Again

    Make a call 2. Press the configured Key. Auto Dial AutoDial The number appears on the display. To store an Auto Dial number: 1. Press the Key, without lifting Auto Dial AutoDial the handset. the number to be stored on the Dial Auto Dial Key.

  • Page 28: Redial Last Number Called

    Make a call When the number you want to reach is To call a Ring Again party when you available, or the person has re-used their receive notification: set, you hear the Ring Again tone. 1. Lift the handset, you receive dial tone. 2.

  • Page 29: Use Speed Call

    Make a call Use Speed Call Speed Call allows you to automatically dial frequently called telephone numbers by entering a one, two, or three digit code. See your network administrator to determine the capacity of your Speed Call list. A telephone designated as a Speed Call Controller can program or edit the Speed Call list.

  • Page 30: Make A System Speed Call

    Make a call Make a System Speed Call System Speed Call allows you to make a call by dialing Speed Call codes which may override your telephone’s class of service restrictions. The System Speed Call feature is set up on the system by your network administrator. It is a speed dial number that is common to many users, therefore it is set up on the system not on your individual telephone.

  • Page 31: Make An Intercom Call

    Make a call Make an Intercom call The Intercom feature connects a group of people together through an Intercom Key. You can use the Intercom feature to call a member of your intercom group by pressing a code assigned to each member of the group. The intercom group must be set up by your network administrator.

  • Page 32: Answer A Call

    Answer a call Answer a call When you receive an incoming call, your telephone rings and the LCD indicator flashes. To answer a call: Lift the handset. Press the Button located on Handfree the left side of the handset (M3902, M3903, and M3904).

  • Page 33: While On An Active Call

    While on an active call While on an active call This section describes features that you can use while on an active call. Place a call on Hold Use the Hold feature when you are on the line with one party and a second call comes in on a second line.

  • Page 34: Use Timed Reminder Recall

    While on an active call the number where you are Dial transferring the call. 3. When you hear the ring or a person Trans answers, press the Transfer Key to complete the call transfer. The LCD indicator goes from steady on Transfer to off.

  • Page 35: Use Attendant Recall

    While on an active call 3. Press the Key again. Transfer Trans Replace the handset before the extension answers. This starts the recall timer. Note 1: On the Meridian SL-100, do not press the Transfer Key again; replace the handset before the extension answers. Meridian SL-100 uses the Blind Transfer Recall feature.

  • Page 36: Use Call Park

    While on an active call 2. Press the Key. The caller Goodbye Goodbye remains connected to the attendant. Note: On the Meridian SL-100, the Attendant Recall Key is not available; use the Transfer Key to connect a call to the attendant.
  • Page 37 While on an active call To park a call using the SPRE code or FFC/FAC: 1. Press the Transfer Key or press the Trans Conf Key. Conference the SPRE code followed by ‡⁄ Dial dial the Call Park FFC (Meridian 1), or the Call Park FAC (Meridian SL-100).

  • Page 38: Record A Calling Party Number

    While on an active call Record a Calling Party Number Calling Party Number allows you to record a caller’s number, for accounting purposes, while on an established call. To record a caller’s number: 1. While on an active call, press the CParty Calling Party Key.

  • Page 39: Trace A Malicious Call

    While on an active call Trace a Malicious call Malicious Call Trace provides a way for you to trace nuisance calls within your system. To use Call Trace while you are on a call: Press the Key. Call Trace CallTrace Note: On the Meridian SL-100, press the Malicious Call Hold (MCH) Key.

  • Page 40: Incoming Calls

    Incoming calls Incoming calls This section describes features that you can use with incoming calls. Activate Automatic Answerback When Automatic Answerback is active, your set automatically answers in handsfree mode after one ring. Note: When Automatic Answerback is active, calls do not forward to your voice message service.

  • Page 41: Activate Call Pickup

    Incoming calls Activate Call Pickup Call Pickup allows you to pick up a call from any telephone in the same Pickup Group or another Pickup Group. To answer a call in your own Call Pickup Group: 1. Lift the handset. 2.

  • Page 42: Use Call Waiting

    Incoming calls Use Call Waiting Call Waiting puts your current call on hold, while you answer an incoming call. Example: The attendant routes an outside call to you while you are on an existing call. Call Waiting allows you to recognize the call and respond to it. This feature must be enabled by your network administrator.

  • Page 43: While You Are Away From Your Desk

    While you are away from your desk While you are away from your desk This section describes features that you may wish to use when you are away from your desk. Forward calls Call Forward allows you to direct your calls to ring at another DN. If the telephone is in the process of ringing, you cannot forward that call.

  • Page 44: Use Remote Call Forward

    While you are away from your desk the DN where you want to Dial forward your calls. 3. Press the Internal Call Forward Key. IntForward Receiving a call: To cancel Internal Call Forward: Press the Internal Call Forward Key. IntForward To reinstate Internal Call Forward to the same number: Press the...
  • Page 45 While you are away from your desk To activate Remote Call Forward: 1. Lift the handset. 2. If you call from a telephone outside the system, first your direct system dial access number and wait for dial tone. the Remote Call Forward FFC to Dial activate the feature.

  • Page 46: Secure Your Telephone

    While you are away from your desk your Electronic Lock password. Dial Dial your DN. You get a tone before you dial dial your number. £ £ £ £ £ £ £ £ 6. Press the Key. Secure your telephone You can Secure (lock) your telephone with a password so that no one can make calls from your office.
  • Page 47 While you are away from your desk To change your password: 1. Lift the handset. Dial the Password Change Flexible Feature Code (FFC) and your current password. your new password Dial twice (for verification). 3. Press the Goodbye Key. Goodbye Note 1: This feature is not available on the Meridian SL-100.

  • Page 48: Talk With More Than One Person

    Talk with more than one person Talk with more than one person This chapter describes features which allow you to talk with more than one person at the same time. Set up a Conference call You can set up a Conference call for three (or six) people, this includes yourself. Contact your network administrator to find out the maximum number of people you can join in a conference on your system.

  • Page 49: Selectable Conferee Display And Disconnect

    Talk with more than one person 3. Press the Key again. Conference Conf The person on hold joins your conversation. Selectable Conferee Display and Disconnect You can view the list of active conferees by using the Conferee Selectable Display Key and disconnect any party that has been added to the conference call. This feature is not available on the Meridian SL-100 system.

  • Page 50: Use Group Call

    Talk with more than one person 3. Press the Key. If configured Goodbye Goodbye the Conference Count Display returns and is updated to reflect the revised total count of conferees. The LCD indicator tuns off. Use Group Call Group Call automatically calls members of a predefined group, one at a time, until they all answer.
  • Page 51 Talk with more than one person Note 1: If you are on a call and you receive three short tones, this is the notification of a group call on your DN. Note 2: If you are on a call on another telephone in your group, you receive a long tone through the handset or speaker.

  • Page 52: Work Without Interruption

    Work without interruption Work without interruption This chapter describes features that provide you with uninterrupted work time. Activate Make Set Busy Make Set Busy allows you to make your telephone appear busy to all callers. vate Make Set Busy: To acti Press the Make Set Busy Key.

  • Page 53: Additional Call Features

    Additional Call Features Additional Call Features Auto Dial Transfer Feature Auto Dial Transfer allows you to use your Auto Dial Key to transmit digits to the central office after a Trunk Switchhook Flash. You must be on a central office/exchange (CO) trunk call from or to a CO which offers Centrex or exchange line-type features.

  • Page 54: Call Page To Make An Announcement

    Additional Call Features Call Page to make an announcement Call Page allows you to make an announcement over the page system. To make a page call, dial the page trunk access code. Note: When the Page Key is used on an attendant console it overrides the telephones;...

  • Page 55: Charge A Call Or Forced Charge A Call

    Additional Call Features Charge a call or Forced Charge a call Call Charge allows you to charge a call to a specific account. Forced Charge allows you to charge long-distance calls from a telephone restricted to local calls. Note: On the Meridian SL-100, the account code allows a user to enter a billing number.
  • Page 56 Additional Call Features To charge a call to an account when you transfer a call: 1. Press the Transfer Key. The call is on Trans hold. 2. Press Charge Key or dial the SPRE Charge code followed by fi or, dial the Call Detail Recording FFC.

  • Page 57: Enhanced Override Feature

    Additional Call Features Enhanced Override Feature Enhanced Override allows you to override an active call after you have attempted a Forced Camp-on. Use Enhanced Override when you make either a simple call or a consultation call (i.e., place a call on hold and call another party). To use Enhanced Override: a telephone number and receive Dial...

  • Page 58: Override Feature

    Additional Call Features To use Forced Camp-on: a telephone number and you Dial receive a busy signal. 2. Press the Key, or dial the Override Override Override FFC on the Meridian 1 or the Override FAC on the Meridian SL-100, to initiate a Forced Camp-on. Note: The person you called hears a tone, and you hear ring/ringback signal or busy/engaged signal (depending on the...

  • Page 59: Privacy Release Feature

    Additional Call Features 2. Press the Key, or dial the Override Override Override FFC on the Meridian 1 or the Override FAC on the Meridian SL-100. The people on the call in progress receive a tone for approximately one second; the feature connects the three of you together.
  • Page 60 Additional Call Features the Radio Page FFC. You receive Dial page dial tone. Dial the number of the party you want to page. After you dial, you receive a ringback tone. Note 1: The person you paged uses any telephone to enter a Radio Page Answer code, plus their own DN.

  • Page 61: Voice Call Feature

    Additional Call Features If the Radio Page system is set up to function in “Meet - me” mode, you can answer the page call from any telephone. You can connect to the person who paged you. 1. Lift the handset. Dial the Radio Page Answer FFC.

  • Page 62: Hospitality Features

    Hospitality features Hospitality features These hospitality features are intended for hotel operations use. Note: With the exception of Automatic Wake-Up, hospitality features are not available on the Meridian SL-100. Automatic Wake-Up Although normally used as a hotel feature, Automatic Wake-Up may be useful to business users who require a timed reminder call feature.
  • Page 63 Hospitality features 3. Press the Key. Goodbye Goodbye Note: On the Meridian SL-100, after you enter the FAC, you receive a confirmation tone. To verify the time for the wake-up call: 1. Lift the handset. the Wake-Up Verify FFC. Dial the wake-up time in a 24 hour Dial time format (hhmm).

  • Page 64: Message Registration

    Hospitality features Message Registration Message Registration allows you to read, change, or reset meters that log your hotel telephone calls. To read meters: 1. Press the Message Registration Key. MsgReg the room Directory Number (DN). Dial 3. Press the Message Registration Key.

  • Page 65: Maid Identification

    Hospitality features Maid Identification Maid Identification makes it easier to keep track of which maids clean which rooms. The maid enters the information from the telephone in each room. To enter cleaning status: 1. Press the Room Status Key. RoomStatus the Directory Number (DN) for Dial the room for which the cleaning status...

  • Page 66: Room Status

    Hospitality features Room Status Room Status lets you read the status of a room using the display. To read the status of a room: 1. Press the Key. Room Status RoomStatus Dial the Directory Number (DN) for the room. The DN is displayed followed by a two digit code.

  • Page 67: Telephone Display

    Telephone display Telephone display This section summarizes the display features of the M3902, M3903, and the M3904. Idle display is shown in the following figures. M3902 display The M3902 display gives call status and feature information. Date/time display Call party info 2637 08/12 5:48 Feature Status info...

  • Page 68: M3904 Display

    Display Intercom ConfSelDsp 2639 Line/Feature Key Status AutoDial 2637 Feb 20 5:48 P Date/time display NORTEL NETWORKS Call party info Feature Status info Options info 5 New callers Directories info Trans Conf Forward More... Quit Copy 553-9076B Note: Refer to “Your Telephone’s Controls”...

  • Page 69: Options List

    Options List Options List The Options List (available on the M3902, M3903, and M3904) allows you to customize certain characteristics of your phone. Screen prompts take you step-by-step through procedures and keep you informed on the status of the following settings: Language, Change feature key label, Screen contrast, Volume adjustment, Ring type, Call log options, Live dial pad, Preferred name match, Area code set-up, Call timer enable, Date/time format, Key click enable, Headset port on call, Headset port external alerter and recorder interface, Call indicator...

  • Page 70: Select A Language

    Options List Select a language The display is available in multiple languages. After you select Language. . . from Options List menu, 1. Use the Keys to Navigation highlight the desired language (e.g., German). Deutsch 2. Press the Key. Select Select Press the Done...
  • Page 71 Options List 5. Press the Key that is printed Dial Pad with the first letter in your new label. Press the key until the correct character appears. 6. Use the Case Key to change the case Case of the letter, as needed. 7.

  • Page 72: Adjust Screen Contrast

    Options List Adjust Screen contrast The Screen contrast option allows you to adjust the contrast of the display on your telephone. After you select Screen contrast from the Options List menu; From the screen, press Contrast Lower Lower to decrease the display contrast level. Higher Press Higher...

  • Page 73: Choose Ring Type

    Options List Choose Ring type The Ring type option allows you to choose from among the various ringing sounds available for your telephone model. After you select Ring type. . . from menu; Options List 1. Use the Keys to scroll Navigation through the list of ring types.

  • Page 74: Use Live Dial Pad

    Options List Use Live dial pad The Live dial pad option (available on the M3094) allows you to press any dial pad key to automatically access a dial tone. After you select Live dial pad from menu; Options List From the Live dialpad screen, press Key to turn on Live dial pad.

  • Page 75: Set Up Area Code

    Options List Set up area code Using the Area code set-up option (available on the M3904) causes the Callers List and Calling Line ID (CLID) display show the number/extension followed by the area code/prefix in parenthesis. This makes it easier to identify local calls and internal calls.

  • Page 76: Enable Key Click

    Key to turn off Headset port on call. Press the Key to save changes. Press the Key or Key to exit. Done Quit Options Note: Additional equipment is required to implement this option. For more information please contact your Nortel Networks distributor.

  • Page 77: Activate Headset Port External Alerter

    Options Key to exit. Note: Additional equipment is required to implement this option. For more information please contact your Nortel Networks distributor. Use Call indicator light The incoming call indicator light can be controlled on the M3904. After you select...

  • Page 78: Set On-Hook Default Path

    Options List Set On-hook default path The On-hook default path option (available on the M3903 and M3904) automatically opens the voice path on either the Headset or on Handsfree when you press a Line (DN) Key. After you select On hook default path from the menu;...

  • Page 79: Control Group Listening

    Options List Control Group Listening The Group Listening feature enables you to talk on the handset to one party while other people listen to the conversation on your telephone’s speaker. The network administrator must enable this feature. After you select Group listening from the menu;...

  • Page 80: Directory Display And Navigation

    Directory display and navigation Directory display and navigation M3903 Directory display and navigation The M3903 information display shows one item at a time. Use the Navigation Keys to scroll through the list. When the item you want appears, press the Select Key.

  • Page 81: M3904 Directory Display And Navigation

    Directory display and navigation M3904 Directory display and navigation With the M3904’s display, you can view three lines of information. The figure below shows the status once you log into the directory. 01 Directories Personal Directory Call Log (Callers List) Call Log (Redial List) Select Quit...

  • Page 82: Directory Password Protection (M3904)

    Directory display and navigation Directory password protection (M3904) You can password protect your Personal Directory, Callers List, and Redial list on the M3904. If password protection is activated, you will be asked to enter your password each time you press the Directory/Log Key. To enable password protection: 1.
  • Page 83 Directory display and navigation 9. Press the Key. Enter Enter 10. Press the Done Key to save changes. Done 11. Press the Key or the Quit Quit Key to exit. Directory/Log Directory/Log To disable Personal Directory password: 1. Press the Directory/Log Key.
  • Page 84 Directory display and navigation 8. Press the Key to save changes. Done Done 9. Press the Key or the Quit Quit Key to exit. Directory/Log Directory/Log...

  • Page 85: Call Log

    Call Log Call Log The Call Log (available on the M3903 and M3904) records the name and number of incoming and outgoing calls and can be password protected on the M3904. You can activate Call Log to record all calls, record only the unanswered calls, or record no incoming calls.

  • Page 86: Access And Use The Callers List (M3904)

    Call Log To make a call from the Callers List: 1. Use the Navigation Keys to scroll through the Callers List and highlight the number you want to call. Note: If you are calling an external or 2498 long distance number, you will need to edit the number to add the access codes required by your system to make an external or long distance call.
  • Page 87 Call Log 4. Press the Key to go to the top of the new calls list. Press the Key to go to the top of the old calls list. To make a call from the Callers List: 1. Use the Navigation Keys to scroll through the Callers List and highlight...

  • Page 88: Redial List

    Redial List Redial List The Redial List (available on the M3903 and M3904) records your last 20 (M3904) or 5 (M3903) outgoing calls and can be password protected on the M3904. On the M3904, you can copy these numbers to your Personal Directory. Use the Redial List (M3903) To access your Redial List: 1.
  • Page 89 Redial List 2. Use the Keys to highlight Navigation Call Log (Redial List). Call Log (Redial List) 3. Press Select. Select 4. Use the Navigation Keys to scroll through the Redial List and highlight the number you want to call. 2637 Note: If you are calling an external or long distance number, be sure that the...

  • Page 90: Use The Personal Directory

    Use the Personal Directory Use the Personal Directory The Personal Directory (available on the M3904) provides a personalized directory of names and telephone numbers. The Personal Directory allows you to add, delete, search, and edit entries and can be password protected. The Personal Directory holds up to 100 entries (an entry is one name and one telephone number).
  • Page 91 Use the Personal Directory ¤¤¤ ¤¤¤ ¤¤¤ ¤¤¤ 2. Press the dial pad with the desired ›› ›› ›› ›› letter repeatedly until that letter ‡‡‡ ‡‡‡ ‡‡‡ ‡‡‡ appears on the display. ››› ››› ››› ››› 3. Press the right arrow key to go to the ‡‡‡‡...

  • Page 92: Add An Incoming Call

    Use the Personal Directory Add an incoming call 1. Press the Copy Key. The displays Copy shows the message C C C C o o o o p p p p y y y y t t t t o o o o . 2.

  • Page 93: Add An Outgoing Call

    Use the Personal Directory Add an outgoing call 1. Use the dial pad to enter the complete number of the other party. Note: If you are dialing an external or long distance number, be sure to include the access codes required by your system to make an external or long distance call.

  • Page 94: Delete Or Edit A Personal Directory Entry

    Use the Personal Directory Delete or edit a Personal Directory entry To delete a Personal Directory entry: 1. Use the Keys to highlight Navigation the entry you want to edit or delete. 2. Press the Key to delete the Delete Delete currently highlighted entry in your Personal Directory.

  • Page 95: Delete Your Personal Directory

    Use the Personal Directory Delete your Personal Directory To delete your Personal Directory: 1. Press the Key. The message Delete List DelList Delete all entries? appears. 2. Press the Key if you want to delete all the entries in your Personal Directory.

  • Page 96: Use Card View

    Use the Personal Directory Use Card View The Card View feature provides additional information about the Personal Directory entry. To look at the Card View: 1. Highlight the name. 2. Press the right Navigation Key. To dial from the Card View: 1.

  • Page 97: Copy A Number From The Redial List

    Use the Personal Directory 3. Use the to enter the first letter dial pad of the name your are seeking. For ¤ ¤ ¤ ¤ example, press the key twice to go to the first entry that begins with the letter “B”.

  • Page 98: M3901 Feature Operation

    M3901 Feature Operation M3901 Feature Operation M3901 is a one line telephone. The M3901 operates in a different way than the other M3900 series Digital Telephones. This section explains in some detail the M3901 operation. The M3901 supports five programmable features. You activate the features when you press the M3901 Feature Key and a dial pad number key for that feature.
  • Page 99 M3901 Feature Operation Line (DN) Key To use the Line (DN) Key to make a call: 1. Press the Line (DN) Key and dial Line telephone number. Lift the handset. The Line (DN) Key is automatically selected. the telephone number.

  • Page 100: Use A Programmed Feature Or An Auto Dial

    £ 2. Press the Key. Note: The Features Card on the right side of the M3901 lists each feature and the Dial Pad Number Key used to activate the feature. To program an Auto Dial Key: 1. Without lifting the handset, press the Features Key.

  • Page 101: Use Auto Dial

    M3901 Feature Operation 4. Press the Key. Features Features 5. Press the Dial Pad Number Key for the Auto Dial position you just programmed. Use Auto Dial 1. Lift the handset. 2. Press the Key. Features Features 3. Press the...

  • Page 102: Use Call Transfer

    M3901 Feature Operation 6. Press the Key for the Dial Pad Number Speed Call Controller feature. To make a Speed Call: 1. Lift the handset. 2. Press the Key. Features Features 3. Press the Dial Pad Number Key for the Speed Call Controller feature or the Speed Call User feature.

  • Page 103: Use Conference Call Feature

    M3901 Feature Operation 6. Press the Key for the Dial Pad Number Transfer feature. Note: On the Meridian SL-100 use steps one to three then hang up. If you continue, a three way conversation is established. Use Conference Call feature...

  • Page 104: Activate Ring Again

    M3901 Feature Operation Activate Ring Again If you receive a busy tone or no answer when you try to reach someone in your private network, Ring Again gives you audible tone notification when that person is available or has used their telephone. The Ring Again feature allows you to automatically redial the number.

  • Page 105: Make A Call

    M3901 Feature Operation Make a call To dial a number while on-hook: 1. Press the (DN) Key. Line Line the number. Dial 3. Lift the handset and speak when the party answers. To use handset and dial number: 1. Lift the handset, the telephone automatically selects the Line (DN).

  • Page 106: Accessories For The M3900 Series Telephones

    Headset 1, Headset 2 or Amplified. Refer to your distributor for the latest product bulletin from Nortel Networks for recommended headset types for the M3900 Series telephone. Key-based Expansion Module (KEM) The KEM provides additional line (DN) or feature keys for the M3904.

  • Page 107: Meridian 1 Flexible Feature Codes (Ffcs)

    Flexible Feature Codes/Feature Access Codes Meridian 1 Flexible Feature Codes (FFCs) Radio Paging Lock Radio Paging Access Unlock Radio Paging Answer Call Pick Up Call Park DN Pick Up Electronic Lock Password Group Pick Up Change Maid ID Remote Call Forward Activate Wake-Up Request Remote Call Forward Verify Wake-Up Verify...

  • Page 108: Meridian Sl-100 Feature Access Codes (Facs)

    Flexible Feature Codes/Feature Access Codes Meridian SL-100 Feature Access Codes (FACs) Account Code Make Set Busy (MSB) Anonymous Caller Rejection Malicious Call Hold (MCH) (ACRJ) Automatic Callback (ACB) Paging access code Automatic Recall (AR) Random Make Busy (RMB) Busy Override Secondary MADN Call Forwarding (CFMDN) Call Forward Busy/Don’t...

  • Page 109: Index

    Directory Number (DN) 8 Call Park 28 Directory Number (DN) Key 6 Call Pickup 33 Directory/Log Key 7 call status indication display M3901 97 M3902 59 call timer 67 M3903 59 Call Trace 31 M3904 60 Call Transfer 94 Display diagnostics 70...
  • Page 110 62 M3901 1 feature operation M3902 2 M3901 90 M3903 3 Features Key, M3901 91 M3904 4 Fixed Keys 8 Key-based Expansion Module 98 Flexible Feature Code (FFC) 8 keys Call Log 7 Forced Camp-on 49...
  • Page 111 Personal Directory, access 73 Redial List 80 Maid Identification 57 language selection 62 make a call Last Number Redial 20 M3901 97 Line (DN) Key 1 Make Set Busy 44 Line Key 6 Malicious Call Hold (MCH) 31 live dial pad 66...
  • Page 112 Index Remote Call Forward 36 Remote Call Forward FFC 37 page 46 Ring Again 19 “Meet - me” page 51 M3901 96 paging tone 9 ring tone 9 park 28 ring type 65 password ringback 9 directory 74 Ringback/ring tone 8...
  • Page 113 While you are away from your desk: Call Forward...
  • Page 114 Title to and ownership of Meridian SL-1 software shall at all times remain with Nortel Networks. Meridian SL-1 software shall not be sold outright and the use thereof by the customer shall be subject to the parties entering into software agreements as specified by Nortel Networks.

This manual is also suitable for:

M3903M3904M3902

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