Nortel Meridian M3902 Quick Reference Manual

Nortel Meridian M3902 Quick Reference Manual

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Meridian Digital
Telephones
M3902
M3903
M3904
Quick Reference Guide
Enterprise Voice Solutions Customer Documentation

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Summary of Contents for Nortel Meridian M3902

  • Page 1 All manuals and user guides at all-guides.com Meridian Digital Telephones M3902 M3903 M3904 Quick Reference Guide Enterprise Voice Solutions Customer Documentation...
  • Page 2 All manuals and user guides at all-guides.com...
  • Page 3 All manuals and user guides at all-guides.com M3902, M3903, and M3904 Meridian Digital Telephones M3902, M3903, and M3904 Meridian Digital Telephones There are five models in the M3900 Series Meridian Digital Telephone portfolio. This document describes the M3902, M3903, and M3904 features and how to use them.
  • Page 4 All manuals and user guides at all-guides.com M3902, M3903, and M3904 Meridian Digital Telephones The M3903 has two Programmable Line/Feature Keys (self-labeled) with two features or lines configured on each key. The M3903 also has four Soft Keys (self-labeled) with up to three features programmed on each key. M3903 telephone LCD Display Goodbye...
  • Page 5: Your Telephone Call Features

    All manuals and user guides at all-guides.com Your Telephone Call Features Your Telephone Call Features Your M3900 Series Meridian Digital Telephone provides easy access to a wide range of business features. Your system administrator assigns features to your telephone and provides you with passwords and other codes as required. This section describes the features available for your telephone and how to use them.
  • Page 6: Make A Call

    All manuals and user guides at all-guides.com Your Telephone Call Features Make a Call To make a call from your telephone, use the following procedure: 1. Lift the handset. Press the (DN) Key. Line 2498 Press the Handsfree Key. Note: The Handsfree Key must be enabled by the network administrator Press the Key if you have a...
  • Page 7: Make A Call While On-Hook

    All manuals and user guides at all-guides.com Your Telephone Call Features Make a call while on-hook Leave the handset in the cradle while you dial a number. To dial on-hook: 1. Press a Line (DN) Key. 2498 Dial the number when you receive a dial tone.
  • Page 8: Use Ring Again

    All manuals and user guides at all-guides.com Your Telephone Call Features Use Ring Again Use the Ring Again feature when you dial a number and receive a busy tone or no answer. The Ring Again feature lets you know when the person you dialed is available or has used their telephone.
  • Page 9: Use Speed Call

    All manuals and user guides at all-guides.com Your Telephone Call Features Use Hot Line The network administrator can program a Hot Line Key that allows you to dial a specific number automatically. The network administrator can apply other features to the Hot Line, such as Call Redirection, so that the Hot Line call is answered by a person—not a mail box.
  • Page 10 All manuals and user guides at all-guides.com Your Telephone Call Features To make a Speed Call: 1. Lift the handset. 2. Press the Speed Call Key. SpcCtlr Dial the Speed Call code assigned to the telephone number.
  • Page 11: Receive A Call

    All manuals and user guides at all-guides.com Receive a call Receive a call When you receive an incoming call, your telephone rings and the LCD indicator flashes. To answer a call: Lift the handset. Press the Button located on Handsfree the left side of the handset.
  • Page 12: Transfer A Call

    All manuals and user guides at all-guides.com Receive a call Transfer a call Use the Transfer feature to direct a call to a third party. 1. Press the Transfer Soft Key (for the Trans M3903 and M3904). The other party is on hold and you receive a dial tone.
  • Page 13: Handle Multiple Calls

    All manuals and user guides at all-guides.com Handle multiple calls Handle multiple calls Use Call Waiting The Call Waiting feature allows you to put your current call on hold while you answer an incoming call. This feature must be enabled by your network administrator.
  • Page 14 All manuals and user guides at all-guides.com Handle multiple calls To forward all your calls: 1. Press the Forward Key. Forward Dial the number to which you want to forward your calls. 3. Press the Forward Key again. Forward To change a previous Call Forward number: 1.
  • Page 15: Additional Call Features

    All manuals and user guides at all-guides.com Additional call features Additional call features Use Call Pickup The Call Pickup feature allows you to pick up a call from any telephone in the same Pickup Group or another Pickup Group. This feature must be enabled by your network administrator.
  • Page 16: Set Up A Conference Call

    All manuals and user guides at all-guides.com Additional call features Set up a Conference call You can set up a conference call for three (or six) people (including yourself). Contact your telephone network administrator to determine the maximum number of people your system allows on a conference call, and how to enable this feature. To set up a conference call: 1.
  • Page 17: Activate Group Listening

    All manuals and user guides at all-guides.com Additional call features Activate Group Listening The Group Listening feature allows others to listen to a call through the speaker while you are speaking through the handset. Group Listening must be enabled by your network administrator.
  • Page 18: Options List

    All manuals and user guides at all-guides.com Options List Options List The Options List allows you to customize certain characteristics of your phone. Screen prompts take you step-by-step through procedures and keep you informed on the status of the following settings: Language, Change feature key label, Screen contrast, Volume adjustment, Ring type, Call log options, Live dial pad, Preferred name match, Area code set-up, Call timer enable, Date/time format, Key click enable, Headset port on call, Headset port external alerter and recorder...
  • Page 19: Select A Language

    All manuals and user guides at all-guides.com Options List Select a language The display is available in multiple languages. After you select Language. . . from Options List menu, 1. Use the Navigation Keys to highlight the desired language (e.g., German). Deutsch 2.
  • Page 20 All manuals and user guides at all-guides.com Options List 5. Press the Key that is printed Dial Pad with the first letter in your new label. Press the key until the correct character appears. 6. Use the Case Key to change the case Case of the letter, as needed.
  • Page 21: Adjust Screen Contrast

    All manuals and user guides at all-guides.com Options List Adjust Screen contrast The Screen contrast option allows you to adjust the contrast of the display on your M3903 or M3904 telephone. After you select Screen contrast from the Options List menu;...
  • Page 22 All manuals and user guides at all-guides.com Options List Press the Key to save changes. Press the Key to exit. Done Quit To adjust the Speaker volume: 1. Select Speaker from the Volume menu. Speaker 2. Press Lower to decrease the speaker Lower volume.
  • Page 23 All manuals and user guides at all-guides.com Options List To adjust the Headset listen volume: 1. Select from the Headset listen Volume Headset listen menu. 2. Press Lower to decrease the headset Lower listen volume. Higher 3. Press to increase the headset Higher listen volume.
  • Page 24: Choose Ring Type

    All manuals and user guides at all-guides.com Options List Press the Key to save changes. Press the Key to exit. Done Quit Choose Ring type The Ring type option allows you to choose from among the various ringing sounds available for your telephone model. After you select Ring type. . . from Options List menu;...
  • Page 25: Use Live Dial Pad

    All manuals and user guides at all-guides.com Options List Use Live dial pad The Live dial pad option (on the M3094) allows you to press any dial pad key to automatically access a dial tone. After you select Live dial pad from the Options List menu;...
  • Page 26: Set Up Area Code

    All manuals and user guides at all-guides.com Options List Set up area code The callers list and Caller List ID (CLID) display shows the extensions first with the prefix in parenthesis when you enter an area code or internal prefix using the Area code set-up option (available on the M3904).
  • Page 27: Enable Key Click

    All manuals and user guides at all-guides.com Options List Enable Key click The Key click option causes the handset or speaker to produce a clicking sound when you press the telephone keys. After you select Key click enable from the Options List menu;...
  • Page 28: Activate Headset Port External Alerter

    All manuals and user guides at all-guides.com Options List Activate Headset port external alerter When the Headset port external alerter option (available on the M3904) is activated, it supports a visual or audible alerter and/or recorder device. This device plugs into the Headset port, which is located on the bottom of the telephone.
  • Page 29: Set On Hook Default Path

    All manuals and user guides at all-guides.com Options List Set On hook default path The On hook default path option automatically opens the voice path on either the Headset or Handsfree on the M3903 or M3904. After you select On hook default path from the Options List menu;...
  • Page 30: Control Group Listening

    All manuals and user guides at all-guides.com Options List Control Group Listening The Group Listening feature enables you to talk on the handset to one party while other people listen to the conversation on your telephone’s speaker. The network administrator must enable this feature. After you select Group listening from the Options List menu;...
  • Page 31: Directory Display And Controls

    All manuals and user guides at all-guides.com Directory display and controls Directory display and controls The M3904 has a three line display. When you press the Directory/Log Key, the following screen appears: 01 Directories Personal Directory Call Log (Callers List) Call Log (Redial List) Select Quit...
  • Page 32: Use Directory Password Protection

    All manuals and user guides at all-guides.com Directory display and controls Use Directory password protection You can password protect your Call Log, Redial list, and Personal Directory. Note: Password protection is only available on the M3904. To enable password protection: 1.
  • Page 33 All manuals and user guides at all-guides.com Directory display and controls To disable Personal Directory password: 1. Press the Directory/Log Key. Directory/Log Dial the password. 3. Press the Enter Key. Enter 4. Use the Navigation Keys to highlight ssw w w w o o o o r r r r d d d d A A A A d d d d m m m m i i i i n n n n i i i i s s s s t t t t r r r r a a a a t t t t i i i i o o o o n n n n . P P P P a a a a ss ss ss Password Administration...
  • Page 34: Manage Call Log

    All manuals and user guides at all-guides.com Manage Call Log Manage Call Log The Call Log lists the name and number of incoming and outgoing calls and can be password protected on the M3904. You can activate Call Log to record all calls or record only the unanswered incoming calls.
  • Page 35: Use The Redial List

    All manuals and user guides at all-guides.com Manage Call Log 4. Press the Key to go to the top of the new calls list. Press the Key to go to the top of the old calls list. To make a call from the Callers List: 1.
  • Page 36 All manuals and user guides at all-guides.com Manage Call Log 2. Use the Keys to highlight Navigation Call Log (Redial List). Call Log (Redial List) 3. Press Select. Select 4. Use the Navigation Keys to scroll through the Redial List and highlight the number you want to call.
  • Page 37: Use The Personal Directory

    All manuals and user guides at all-guides.com Use the Personal Directory Use the Personal Directory The M3904 Personal Directory provides a personalized directory of names and numbers. The Personal Directory allows you to add, delete, search, and change an entry and can be password protected. The Personal Directory holds up to 100 entries (an entry is one name and one telephone number).
  • Page 38 All manuals and user guides at all-guides.com Use the Personal Directory ¤¤¤ ¤¤¤ ¤¤¤ ¤¤¤ 2. Press the dial pad with the desired ›› ›› ›› ›› letter repeatedly until that letter ‡‡‡ ‡‡‡ ‡‡‡ ‡‡‡ appears on the display. ›››...
  • Page 39: Add An Incoming Call

    All manuals and user guides at all-guides.com Use the Personal Directory Add an incoming call 1. Press the Copy Key. The displays Copy shows the message C C C C o o o o p p p p y y y y t t t t o o o o . 2.
  • Page 40: Delete Or Edit A Personal Directory Entry

    All manuals and user guides at all-guides.com Use the Personal Directory Delete or edit a Personal Directory entry To delete a Personal Directory entry: 1. Use the Navigation Keys to highlight the entry you want to edit or delete. 2. Press the Delete Key to delete the Delete...
  • Page 41: Delete Your Personal Directory

    All manuals and user guides at all-guides.com Use the Personal Directory Delete your Personal Directory To delete your Personal Directory: 1. Press the Delete List Key. The message DelList Delete all entries? appears. 2. Press the Key if you want to delete all the entries in your Personal Directory.
  • Page 42: Use Card View

    All manuals and user guides at all-guides.com Use the Personal Directory Use Card View The Card View feature provides additional information about the Personal Directory entry. To look at the Card View: 1. Highlight the name. 2. Press the right Navigation Key.
  • Page 43: Copy A Number From The Redial List

    All manuals and user guides at all-guides.com Use the Personal Directory Copy a number from the Redial list You can copy a number from the Redial List to the Personal Directory. To copy a number from the Redial list: 1. Use the Navigation Keys to highlight the name and number in your Redial...
  • Page 44: Secure Your Telephone

    All manuals and user guides at all-guides.com Secure your telephone Secure your telephone You can lock your telephone with a password to prevent unauthorized use of your telephone. Note: The Meridian SL-100 does not support this feature. To lock your telephone: 1.
  • Page 45 All manuals and user guides at all-guides.com...
  • Page 46 All manuals and user guides at all-guides.com Title to and ownership of Meridian SL-1 software shall at all times remain with Nortel Networks. Meridian SL-1 software shall not be sold outright and the use thereof by the customer shall be subject to the parties entering into software agreements as specified by Nortel Networks.

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Meridian m3903Meridian m3904

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