Table of Contents
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Index
A
Activity Code, 42
Agent ID, 36
Agent, 49
Answer Agent, 48
Answer Emergency, 49
Answer, 25
C
Call Agent, 50
Call Control Window
1140 skin, 22
Compact Skin, 23
Copy, 24
CS 1000 Directory, 32
D
Default Login, 39
Dialpad, 27
Directory, 27
Display Agent, 52
Display Queue, 53
E
Emergency, 42
Expand, 27
Expansion Module, 19
F
Force Call, 41
G
Goodbye Key 41, 48, 49, 50
H
Hold, 26
Hot key, 28
I
i2050.exe application, 20
Inbox/Messages, 27
InCalls, 38, 41
Indicator Display, 49
Interflow, 50
L
Line and feature keys, 34
Line keys, 26
Local Area Network (LAN), 16
Local Dialpad Tone 46
Local Directory, 30
Logging in without Agent ID, 35
M
MakeSetBusy, 39
Multiple
Queue
(MQA), 36
Mute, 26
N
Navigation arrows, 25
Night Service, 50
No Supervisor ID, No Priority, 37
Index
Assignment
56
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