Epson Stylus Pro 7900 User Manual page 101

Epson Stylus Pro 7900/7910/9900/9910
Cause
The printer stops printing.
Your trouble is not listed here.
User's Guide
Problem Solver
What to do
Is the status of print queue "paused"? (Windows)
If you stop printing or the printer stops printing because of some troubles, the
status of print queue becomes "paused". You cannot print in this condition.
Double-click the printer icon in the Printers folder, and select Pause Printing
from the Printer menu to clear the check box.
Is the status in the Print Center or Printer Setup Utility "Pausing"? (Mac OS X)
For Mac OS X 10.3.9 to 10.4:
If you click Stop Jobs in the Printer Setup Utility, the printer does not start
printing until it is released.
1. Double-click the Applications folder, and then double-click the Utility
folder. Then, double-click the Printer Setup Utility icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
If the Print Center or Printer Setup Utility is displayed in the Dock, you can
follow the steps below.
1. In the Dock, click the Print Center or Printer Setup Utility icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
For Mac OS X 10.5:
If you click Stop Jobs in the Printer & Fax, the printer does not start printing
until it is released.
1. Double-click the Applications folder, and then double-click the System
Preferences folder. Then, double-click the Printer & Fax icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
Decide whether the trouble is caused by the printer driver or the application
software.
Perform a test print from the printer driver so you can tell that the connection
between the printer and computer is correct and the printer driver settings
are correct.
1. Make sure that the printer is in the READY state, and set a sheet of A4 or
larger.
2. From the Start menu, open the Printers and Faxes or Printer folder.
3. Right-click the target printer icon, and select Properties.
4. In the General tab, click the Print Test Page button.
After a while the printer starts to print a test page.
❏
If the test page is printed correctly, the connection between the printer
and computer is correct. Go to the next section.
❏
If the test page is not printed correctly, check the items above again.
See "You cannot print (because the printer does not work)" on
page 99
* "Driver Version" shown on the test page is the version of the driver installed
in Windows. It is not the Epson printer driver version that you installed.
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