Philips CompactTouch GC400 Series User Manual page 34

Problem
EN The steamer does not
produce any steam.
Water drips from the
steamer head.
The steamer produces a
pumping sound and vibrates.
The steamer does not
heat up.
There is water coming out
from underneath the base.
Nothing happens after I
press the Auto-clean button.
(GC430 only)
Some steam comes out
of the steamer during the
Auto-clean process.
Halfway through the Auto-
clean process, the steamer
base vibrates louder.
The cover cannot be prop-
erly closed.
34
4239_000_9017_2_Picture Rich_A5_v1.indd 34
Possible cause
The steamer has not heated up
sufficiently.
You have not pressed the steam
trigger fully.
The water level in the water tank is
too low.
The steamer needs to prepare for
first use.
The steamer head did not heat up
sufficiently.
You may have pressed the Auto-
clean button (GC430 only).
Water is pumped to the steamer
head to be converted into steam.
There could be a connection
problem.
The cap of the filling/ emptying open-
ing has not been closed properly.
There could be a connection
problem.
You did not hold the Auto-clean
button.
There is insufficient water inside the
water tank.
The steamer may produce some
steam at the start of the Auto-clean
process, especially if the steamer
head is still hot from the previous
steaming session.
The steamer may produce some steam
at the end of the Auto-clean process.
This happens because the steamer
evaporates the remaining water to
prevent water from spitting out at the
start of the next steaming session.
The water tank is empty.
The cords are not wound up
properly.
Solution
Let the steamer heat up for approx. 40 seconds
before you use it.
Press the steam trigger fully.
Refill the water tank before continue steaming.
After the steamer has heated up, you need to press
and hold the steam trigger for 20 seconds to start
the steam production.
Let the steamer heat up for approximately 40
seconds before you use it.
Avoid pressing the Auto-clean button during
steaming.
This is normal.
Check if the mains plug is inserted properly in the
wall socket and if the wall socket is working properly.
Close the cap of the filling/emptying opening
properly.
Check if the mains plug is inserted properly in the
wall socket and if the wall socket is working properly.
Press and hold the Auto-clean button for 1 sec. to
activate the process. When the process is activated
properly, you will see the Auto-clean light flashing on
the left side of the button.
Fill the water tank fully with water first before you
use the Auto-clean function.
This is normal.
This is normal.
Fill the water tank fully before you start the Auto-
clean process.
Make sure the steam hose and mains cord are prop-
erly wound around the water tank. First wind up the
mains cord and then the steam hose in the groove
inside the base. Refer to section
.
17-06-14 09:11