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Appendix
Care
Wipe the base station, charging cradle and handset with a damp cloth (do not use solvent)
or an antistatic cloth.
Never use a dry cloth. This can cause static.
Contact with liquid
If the handset has come into contact with liquid:
1. Switch off the handset and remove the battery pack immediately.
2. Allow the liquid to drain from the handset.
3. Pat all parts dry, then place the handset with the battery compartment open and the
keypad facing down in a dry, warm place for at least 72 hours (not in a microwave,
oven etc.).
4. Do not switch on the handset again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
Questions and answers
If you have any questions about using your phone, visit us a
www.gigaset.com/customercare at any time. The table below contains a list of common
problems and possible solutions.
Please note:
To support the service team, it can be helpful if you have the following information to hand:
– Version of firmware, EEPROM and your phone's MAC address
You can check this information with the Web configurator (page 152). For how to display the MAC
address on your handset, turn to page 110.
– VoIP status code (page 157)
For problems with VoIP connections, you should set VoIP status messages to be displayed on your
handset. (page 108, page 149). These messages contain a status code that helps when the prob-
lem is analysed.
!
Appendix
Care
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